Bug #1309488 “[HP EliteBook 8760w, ATI R6xx HDMI, Digital Out, H...” : Bugs : alsa-driver package : Ubuntu

Revision history for this message

Frank Toendang (frank-toendang) wrote on 2014-04-18:

#1

AlsaInfo.txt Edit (34.1 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (68.8 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (27.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.0 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (316 bytes, text/plain; charset="utf-8")
PulseList.txt Edit (23.9 KiB, text/plain; charset="utf-8")
Symptom_DevicesInUse.txt Edit (327 bytes, text/plain; charset="utf-8")

Revision history for this message

Raymond (superquad-vortex2) wrote on 2014-04-18:

#2

918.614036] HDMI ATI/AMD: no speaker allocation for ELD
[ 918.916250] HDMI ATI/AMD: no speaker allocation for ELD
[ 919.215996] HDMI ATI/AMD: no speaker allocation for ELD
[ 919.515519] HDMI ATI/AMD: no speaker allocation for ELD
[ 919.815186] HDMI ATI/AMD: no speaker allocation for ELD
[ 920.115052] HDMI ATI/AMD: no speaker allocation for ELD
[ 920.414586] HDMI ATI/AMD: no speaker allocation for ELD
[ 920.714286] HDMI ATI/AMD: no speaker allocation for ELD
[ 921.014129] HDMI ATI/AMD: no speaker allocation for ELD

Revision history for this message

Frank Toendang (frank-toendang) wrote on 2014-04-18: Re: [Bug 1309488] Re: [HP EliteBook 8760w, ATI R6xx HDMI, Digital Out, HDMI] No sound at all

#3

Do you know how to fix this? Google isn't very cooperative, this time ;)

Thanks in advance, Frank

2014-04-18 14:26 GMT+02:00 Raymond <email address hidden>:

> 918.614036] HDMI ATI/AMD: no speaker allocation for ELD
> [ 918.916250] HDMI ATI/AMD: no speaker allocation for ELD
> [ 919.215996] HDMI ATI/AMD: no speaker allocation for ELD
> [ 919.515519] HDMI ATI/AMD: no speaker allocation for ELD
> [ 919.815186] HDMI ATI/AMD: no speaker allocation for ELD
> [ 920.115052] HDMI ATI/AMD: no speaker allocation for ELD
> [ 920.414586] HDMI ATI/AMD: no speaker allocation for ELD
> [ 920.714286] HDMI ATI/AMD: no speaker allocation for ELD
> [ 921.014129] HDMI ATI/AMD: no speaker allocation for ELD
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1309488
>
> Title:
> [HP EliteBook 8760w, ATI R6xx HDMI, Digital Out, HDMI] No sound at all
>
> Status in "alsa-driver" package in Ubuntu:
> New
>
> Bug description:
> Although I see in volume control that there is some kind of audio
> ouput, I don't here anything.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu4
> ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
> Uname: Linux 3.13.0-24-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: frank 2797 F.... pulseaudio
> /dev/snd/pcmC1D3p: frank 2797 F...m pulseaudio
> CurrentDesktop: Unity
> Date: Fri Apr 18 13:50:22 2014
> InstallationDate: Installed on 2014-03-19 (29 days ago)
> InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64
> (20131016.1)
> PackageArchitecture: all
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
> Symptom_Card: Turks/Whistler HDMI Audio [Radeon HD 6000 Series] - HDA
> ATI HDMI
> Symptom_Jack: Digital Out, HDMI
> Symptom_Type: No sound at all
> Title: [HP EliteBook 8760w, ATI R6xx HDMI, Digital Out, HDMI] No sound
> at all
> UpgradeStatus: Upgraded to trusty on 2014-04-18 (0 days ago)
> dmi.bios.date: 07/15/2013
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: 68SAD Ver. F.42
> dmi.board.name: 1630
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: KBC Version 01.3C
> dmi.chassis.asset.tag: CNU1350J01
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.modalias:
> dmi:bvnHewlett-Packard:bvr68SADVer.F.42:bd07/15/2013:svnHewlett-Packard:pnHPEliteBook8760w:pvrA0001C02:rvnHewlett-Packard:rn1630:rvrKBCVersion01.3C:cvnHewlett-Packard:ct10:cvr:
> dmi.product.name: HP EliteBook 8760w
> dmi.product.version: A0001C02
> dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1309488/+subscriptions
>

Do you know how to fix this? Google isn't very cooperative, this time ;)

Thanks in advance, Frank

2014-04-18 14:26 GMT+02:00 Raymond <1309488@bugs.launchpad.net>:

> 918.614036] HDMI ATI/AMD: no speaker allocation for ELD
> [  918.916250] HDMI ATI/AMD: no speaker allocation for ELD
> [  919.215996] HDMI ATI/AMD: no speaker allocation for ELD
> [  919.515519] HDMI ATI/AMD: no speaker allocation for ELD
> [  919.815186] HDMI ATI/AMD: no speaker allocation for ELD
> [  920.115052] HDMI ATI/AMD: no speaker allocation for ELD
> [  920.414586] HDMI ATI/AMD: no speaker allocation for ELD
> [  920.714286] HDMI ATI/AMD: no speaker allocation for ELD
> [  921.014129] HDMI ATI/AMD: no speaker allocation for ELD
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1309488
>
> Title:
>   [HP EliteBook 8760w, ATI R6xx HDMI, Digital Out, HDMI] No sound at all
>
> Status in "alsa-driver" package in Ubuntu:
>   New
>
> Bug description:
>   Although I see in volume control that there is some kind of audio
>   ouput, I don't here anything.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu4
>   ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
>   Uname: Linux 3.13.0-24-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC1:  frank      2797 F.... pulseaudio
>    /dev/snd/pcmC1D3p:   frank      2797 F...m pulseaudio
>   CurrentDesktop: Unity
>   Date: Fri Apr 18 13:50:22 2014
>   InstallationDate: Installed on 2014-03-19 (29 days ago)
>   InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64
> (20131016.1)
>   PackageArchitecture: all
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
>   Symptom_Card: Turks/Whistler HDMI Audio [Radeon HD 6000 Series] - HDA
> ATI HDMI
>   Symptom_Jack: Digital Out, HDMI
>   Symptom_Type: No sound at all
>   Title: [HP EliteBook 8760w, ATI R6xx HDMI, Digital Out, HDMI] No sound
> at all
>   UpgradeStatus: Upgraded to trusty on 2014-04-18 (0 days ago)
>   dmi.bios.date: 07/15/2013
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: 68SAD Ver. F.42
>   dmi.board.name: 1630
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: KBC Version 01.3C
>   dmi.chassis.asset.tag: CNU1350J01
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvr68SADVer.F.42:bd07/15/2013:svnHewlett-Packard:pnHPEliteBook8760w:pvrA0001C02:rvnHewlett-Packard:rn1630:rvrKBCVersion01.3C:cvnHewlett-Packard:ct10:cvr:
>   dmi.product.name: HP EliteBook 8760w
>   dmi.product.version: A0001C02
>   dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1309488/+subscriptions
>

Revision history for this message

Raymond (superquad-vortex2) wrote on 2014-04-18:

#4

post output of

xrandr --verbose

your grpahic driver request your hdmi TV/monitor to provide EDID which contain speaker allocation , rate and channels , those info are passed as ELD to audio driver

Revision history for this message

Raymond (superquad-vortex2) wrote on 2014-04-18:

#5

HDMI is plugged but no ELD

state.HDMI {
control.1 {
  iface CARD
  name 'HDMI/DP,pcm=3 Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
}

control.6 {
  iface PCM
  device 3
  name ELD
  value ''
  comment {
   access 'read volatile'
   type BYTES
   count 0
  }
}

Revision history for this message

Frank Toendang (frank-toendang) wrote on 2014-04-20:

#6

Download full text (8.0 KiB)

Hi, this is the output:

Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 16384 x 16384
LVDS connected primary 1920x1080+0+0 (0x5b) normal (normal left inverted
right x axis y axis) 381mm x 214mm
Identifier: 0x55
Timestamp: 13830665
Subpixel: horizontal rgb
Gamma: 1.0:1.0:1.0
Brightness: 1.0
Clones:
CRTC: 0
CRTCs: 0 1 2 3 4 5
Transform: 1.000000 0.000000 0.000000
            0.000000 1.000000 0.000000
            0.000000 0.000000 1.000000
           filter:
EDID:
00ffffffffffff0006af9d1500000000
001401049026157802c8959e57549226
0f505400000001010101010101010101
010101010101843a80e6703850406c30
aa007dd6100000180000000f00000000
00000000000000000020000000fe0041
554f0a202020202020202020000000fe
004231373348573031205635200a0017
scaling mode: Full
supported: None, Full, Center, Full aspect
  1920x1080 (0x5b) 149.8MHz -HSync -VSync *current +preferred
        h: width 1920 start 2028 end 2076 total 2150 skew 0 clock
69.7KHz
        v: height 1080 start 1090 end 1100 total 1160 clock
60.1Hz
  1680x1050 (0x5c) 146.2MHz -HSync +VSync
        h: width 1680 start 1784 end 1960 total 2240 skew 0 clock
65.3KHz
        v: height 1050 start 1053 end 1059 total 1089 clock
60.0Hz
  1400x1050 (0x5d) 121.8MHz -HSync +VSync
        h: width 1400 start 1488 end 1632 total 1864 skew 0 clock
65.3KHz
        v: height 1050 start 1053 end 1057 total 1089 clock
60.0Hz
  1280x1024 (0x5e) 109.0MHz -HSync +VSync
        h: width 1280 start 1368 end 1496 total 1712 skew 0 clock
63.7KHz
        v: height 1024 start 1027 end 1034 total 1063 clock
59.9Hz
  1440x900 (0x5f) 106.5MHz -HSync +VSync
        h: width 1440 start 1528 end 1672 total 1904 skew 0 clock
55.9KHz
        v: height 900 start 903 end 909 total 934 clock
59.9Hz
  1280x960 (0x60) 101.2MHz -HSync +VSync
        h: width 1280 start 1360 end 1488 total 1696 skew 0 clock
59.7KHz
        v: height 960 start 963 end 967 total 996 clock
59.9Hz
  1280x854 (0x61) 89.2MHz -HSync +VSync
        h: width 1280 start 1352 end 1480 total 1680 skew 0 clock
53.1KHz
        v: height 854 start 857 end 867 total 887 clock
59.9Hz
  1280x800 (0x62) 83.5MHz -HSync +VSync
        h: width 1280 start 1352 end 1480 total 1680 skew 0 clock
49.7KHz
        v: height 800 start 803 end 809 total 831 clock
59.8Hz
  1280x720 (0x63) 74.5MHz -HSync +VSync
        h: width 1280 start 1344 end 1472 total 1664 skew 0 clock
44.8KHz
        v: height 720 start 723 end 728 total 748 clock
59.9Hz
  1152x768 (0x64) 71.8MHz -HSync +VSync
        h: width 1152 start 1216 end 1328 total 1504 skew 0 clock
47.7KHz
        v: height 768 start 771 end 781 total 798 clock
59.8Hz
  1024x768 (0x65) 63.5MHz -HSync +VSync
        h: width 1024 start 1072 end 1176 total 1328 skew 0 clock
47.8KHz
        v: height 768 start 771 end 775 total 798 clock
59.9Hz
  800x600 (0x66) 38.2MHz -HSync +VSync
        h: width 800 start 832 end 912 total 1024 skew 0 clock
37.4KHz
        v: height 600 start 603 end 607 total 624 cl...

Hi, this is the output:

Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 16384 x 16384
LVDS connected primary 1920x1080+0+0 (0x5b) normal (normal left inverted
right x axis y axis) 381mm x 214mm
Identifier: 0x55
Timestamp:  13830665
Subpixel:   horizontal rgb
Gamma:      1.0:1.0:1.0
Brightness: 1.0
Clones:
CRTC:       0
CRTCs:      0 1 2 3 4 5
Transform:  1.000000 0.000000 0.000000
            0.000000 1.000000 0.000000
            0.000000 0.000000 1.000000
           filter:
EDID:
00ffffffffffff0006af9d1500000000
001401049026157802c8959e57549226
0f505400000001010101010101010101
010101010101843a80e6703850406c30
aa007dd6100000180000000f00000000
00000000000000000020000000fe0041
554f0a202020202020202020000000fe
004231373348573031205635200a0017
scaling mode: Full
supported: None, Full, Center, Full aspect
  1920x1080 (0x5b)  149.8MHz -HSync -VSync *current +preferred
        h: width  1920 start 2028 end 2076 total 2150 skew    0 clock
69.7KHz
        v: height 1080 start 1090 end 1100 total 1160           clock
60.1Hz
  1680x1050 (0x5c)  146.2MHz -HSync +VSync
        h: width  1680 start 1784 end 1960 total 2240 skew    0 clock
65.3KHz
        v: height 1050 start 1053 end 1059 total 1089           clock
60.0Hz
  1400x1050 (0x5d)  121.8MHz -HSync +VSync
        h: width  1400 start 1488 end 1632 total 1864 skew    0 clock
65.3KHz
        v: height 1050 start 1053 end 1057 total 1089           clock
60.0Hz
  1280x1024 (0x5e)  109.0MHz -HSync +VSync
        h: width  1280 start 1368 end 1496 total 1712 skew    0 clock
63.7KHz
        v: height 1024 start 1027 end 1034 total 1063           clock
59.9Hz
  1440x900 (0x5f)  106.5MHz -HSync +VSync
        h: width  1440 start 1528 end 1672 total 1904 skew    0 clock
55.9KHz
        v: height  900 start  903 end  909 total  934           clock
59.9Hz
  1280x960 (0x60)  101.2MHz -HSync +VSync
        h: width  1280 start 1360 end 1488 total 1696 skew    0 clock
59.7KHz
        v: height  960 start  963 end  967 total  996           clock
59.9Hz
  1280x854 (0x61)   89.2MHz -HSync +VSync
        h: width  1280 start 1352 end 1480 total 1680 skew    0 clock
53.1KHz
        v: height  854 start  857 end  867 total  887           clock
59.9Hz
  1280x800 (0x62)   83.5MHz -HSync +VSync
        h: width  1280 start 1352 end 1480 total 1680 skew    0 clock
49.7KHz
        v: height  800 start  803 end  809 total  831           clock
59.8Hz
  1280x720 (0x63)   74.5MHz -HSync +VSync
        h: width  1280 start 1344 end 1472 total 1664 skew    0 clock
44.8KHz
        v: height  720 start  723 end  728 total  748           clock
59.9Hz
  1152x768 (0x64)   71.8MHz -HSync +VSync
        h: width  1152 start 1216 end 1328 total 1504 skew    0 clock
47.7KHz
        v: height  768 start  771 end  781 total  798           clock
59.8Hz
  1024x768 (0x65)   63.5MHz -HSync +VSync
        h: width  1024 start 1072 end 1176 total 1328 skew    0 clock
47.8KHz
        v: height  768 start  771 end  775 total  798           clock
59.9Hz
  800x600 (0x66)   38.2MHz -HSync +VSync
        h: width   800 start  832 end  912 total 1024 skew    0 clock
37.4KHz
        v: height  600 start  603 end  607 total  624           clock
59.9Hz
  848x480 (0x67)   31.5MHz -HSync +VSync
        h: width   848 start  872 end  952 total 1056 skew    0 clock
29.8KHz
        v: height  480 start  483 end  493 total  500           clock
59.7Hz
  720x480 (0x68)   26.8MHz -HSync +VSync
        h: width   720 start  744 end  808 total  896 skew    0 clock
29.9KHz
        v: height  480 start  483 end  493 total  500           clock
59.7Hz
  640x480 (0x69)   23.8MHz -HSync +VSync
        h: width   640 start  664 end  720 total  800 skew    0 clock
29.7KHz
        v: height  480 start  483 end  487 total  500           clock
59.4Hz
DisplayPort-0 disconnected (normal left inverted right x axis y axis)
Identifier: 0x56
Timestamp:  13830665
Subpixel:   horizontal rgb
Clones:
CRTCs:      0 1 2 3 4 5
Transform:  1.000000 0.000000 0.000000
            0.000000 1.000000 0.000000
            0.000000 0.000000 1.000000
           filter:
dither: off
supported: off, on
audio: auto
supported: off, on, auto
underscan vborder: 0
range: (0, 128)
underscan hborder: 0
range: (0, 128)
underscan: off
supported: off, on, auto
coherent: 1
range: (0, 1)
DisplayPort-1 disconnected (normal left inverted right x axis y axis)
Identifier: 0x57
Timestamp:  13830665
Subpixel:   horizontal rgb
Clones:
CRTCs:      0 1 2 3 4 5
Transform:  1.000000 0.000000 0.000000
            0.000000 1.000000 0.000000
            0.000000 0.000000 1.000000
           filter:
dither: off
supported: off, on
audio: auto
supported: off, on, auto
underscan vborder: 0
range: (0, 128)
underscan hborder: 0
range: (0, 128)
underscan: off
supported: off, on, auto
coherent: 1
range: (0, 1)
DisplayPort-2 disconnected (normal left inverted right x axis y axis)
Identifier: 0x58
Timestamp:  13830665
Subpixel:   horizontal rgb
Clones:
CRTCs:      0 1 2 3 4 5
Transform:  1.000000 0.000000 0.000000
            0.000000 1.000000 0.000000
            0.000000 0.000000 1.000000
           filter:
dither: off
supported: off, on
audio: auto
supported: off, on, auto
underscan vborder: 0
range: (0, 128)
underscan hborder: 0
range: (0, 128)
underscan: off
supported: off, on, auto
coherent: 1
range: (0, 1)
VGA-0 disconnected (normal left inverted right x axis y axis)
Identifier: 0x59
Timestamp:  13830665
Subpixel:   no subpixels
Clones:
CRTCs:      0 1 2 3 4 5
Transform:  1.000000 0.000000 0.000000
            0.000000 1.000000 0.000000
            0.000000 0.000000 1.000000
           filter:
load detection: 1
range: (0, 1)

2014-04-18 17:38 GMT+02:00 Raymond <1309488@bugs.launchpad.net>:

> post output of
>
> xrandr --verbose
>
> your grpahic driver request your hdmi TV/monitor to provide EDID which
> contain speaker allocation , rate and channels ,  those  info are passed
> as ELD to audio driver
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1309488
>
> Title:
>   [HP EliteBook 8760w, ATI R6xx HDMI, Digital Out, HDMI] No sound at all
>
> Status in "alsa-driver" package in Ubuntu:
>   New
>
> Bug description:
>   Although I see in volume control that there is some kind of audio
>   ouput, I don't here anything.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu4
>   ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
>   Uname: Linux 3.13.0-24-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC1:  frank      2797 F.... pulseaudio
>    /dev/snd/pcmC1D3p:   frank      2797 F...m pulseaudio
>   CurrentDesktop: Unity
>   Date: Fri Apr 18 13:50:22 2014
>   InstallationDate: Installed on 2014-03-19 (29 days ago)
>   InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64
> (20131016.1)
>   PackageArchitecture: all
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
>   Symptom_Card: Turks/Whistler HDMI Audio [Radeon HD 6000 Series] - HDA
> ATI HDMI
>   Symptom_Jack: Digital Out, HDMI
>   Symptom_Type: No sound at all
>   Title: [HP EliteBook 8760w, ATI R6xx HDMI, Digital Out, HDMI] No sound
> at all
>   UpgradeStatus: Upgraded to trusty on 2014-04-18 (0 days ago)
>   dmi.bios.date: 07/15/2013
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: 68SAD Ver. F.42
>   dmi.board.name: 1630
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: KBC Version 01.3C
>   dmi.chassis.asset.tag: CNU1350J01
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvr68SADVer.F.42:bd07/15/2013:svnHewlett-Packard:pnHPEliteBook8760w:pvrA0001C02:rvnHewlett-Packard:rn1630:rvrKBCVersion01.3C:cvnHewlett-Packard:ct10:cvr:
>   dmi.product.name: HP EliteBook 8760w
>   dmi.product.version: A0001C02
>   dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1309488/+subscriptions
>

Revision history for this message

Raymond (superquad-vortex2) wrote on 2014-04-20:

#7

LVDS connected primary 1920x1080+0+0 (0x5b) normal (normal left inverted
right x axis y axis) 381mm x 214mm

DisplayPort-0 disconnected (normal left inverted right x axis y axis)
audio: auto
supported: off, on, auto

DisplayPort-1 disconnected (normal left inverted right x axis y axis)
audio: auto
supported: off, on, auto

DisplayPort-2 disconnected (normal left inverted right x axis y axis)
audio: auto
supported: off, on, auto

seem you did not have any HDMI / displayport connected

you LVDS does not support audio

Revision history for this message

Raymond (superquad-vortex2) wrote on 2014-04-20:

#8

SER PID ACCESS COMMAND
/dev/snd/controlC1: speech-dispatcher 1519 F.... pulseaudio
frank 2797 F.... pulseaudio
/dev/snd/pcmC1D3p: frank 2797 F...m pulseaudio
/dev/snd/controlC0: speech-dispatcher 1519 F.... pulseaudio
/dev/snd/pcmC0D0p: speech-dispatcher 1519 F...m pulseaudio

are you running two pulseaudio servers with different user ?

Revision history for this message

Paul Konecny (paul-konecny) wrote on 2014-04-21:

#9

Hey Frank, did your problem start after the upgrade to 14.04?
If so we might have a similar, if not the same problem:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1310260

Could you post the output of:
sudo cat /sys/kernel/debug/vgaswitcheroo/switch

to see if your AMD GPU get's switched off as well?

Thanks

Revision history for this message

Frank Toendang (frank-toendang) wrote on 2014-04-22:

#10

Hi Paul,

Yesterday I decided to do a fresh installation of Ubuntu (14.04). All
problems dissapeared. Unfortunately, I'm not able to reproduce the old
situation. Sorry for that :(

Problems started after the upgrade, that´s right.

Greetings, Frank

2014-04-21 12:30 GMT+02:00 Paul Konecny <email address hidden>:

> Hey Frank, did your problem start after the upgrade to 14.04?
> If so we might have a similar, if not the same problem:
> https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1310260
>
> Could you post the output of:
> sudo cat /sys/kernel/debug/vgaswitcheroo/switch
>
> to see if your AMD GPU get's switched off as well?
>
> Thanks
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1309488
>
> Title:
> [HP EliteBook 8760w, ATI R6xx HDMI, Digital Out, HDMI] No sound at all
>
> Status in "alsa-driver" package in Ubuntu:
> New
>
> Bug description:
> Although I see in volume control that there is some kind of audio
> ouput, I don't here anything.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu4
> ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
> Uname: Linux 3.13.0-24-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: frank 2797 F.... pulseaudio
> /dev/snd/pcmC1D3p: frank 2797 F...m pulseaudio
> CurrentDesktop: Unity
> Date: Fri Apr 18 13:50:22 2014
> InstallationDate: Installed on 2014-03-19 (29 days ago)
> InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64
> (20131016.1)
> PackageArchitecture: all
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
> Symptom_Card: Turks/Whistler HDMI Audio [Radeon HD 6000 Series] - HDA
> ATI HDMI
> Symptom_Jack: Digital Out, HDMI
> Symptom_Type: No sound at all
> Title: [HP EliteBook 8760w, ATI R6xx HDMI, Digital Out, HDMI] No sound
> at all
> UpgradeStatus: Upgraded to trusty on 2014-04-18 (0 days ago)
> dmi.bios.date: 07/15/2013
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: 68SAD Ver. F.42
> dmi.board.name: 1630
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: KBC Version 01.3C
> dmi.chassis.asset.tag: CNU1350J01
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.modalias:
> dmi:bvnHewlett-Packard:bvr68SADVer.F.42:bd07/15/2013:svnHewlett-Packard:pnHPEliteBook8760w:pvrA0001C02:rvnHewlett-Packard:rn1630:rvrKBCVersion01.3C:cvnHewlett-Packard:ct10:cvr:
> dmi.product.name: HP EliteBook 8760w
> dmi.product.version: A0001C02
> dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1309488/+subscriptions
>

Hi Paul,

Yesterday I decided to do a fresh installation of Ubuntu (14.04). All
problems dissapeared. Unfortunately, I'm not able to reproduce the old
situation. Sorry for that :(

Problems started after the upgrade, that´s right.

Greetings, Frank

2014-04-21 12:30 GMT+02:00 Paul Konecny <paul@konecny.at>:

> Hey Frank, did your problem start after the upgrade to 14.04?
> If so we might have a similar, if not the same problem:
> https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1310260
>
> Could you post the output of:
> sudo cat /sys/kernel/debug/vgaswitcheroo/switch
>
> to see if your AMD GPU get's switched off as well?
>
> Thanks
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1309488
>
> Title:
>   [HP EliteBook 8760w, ATI R6xx HDMI, Digital Out, HDMI] No sound at all
>
> Status in "alsa-driver" package in Ubuntu:
>   New
>
> Bug description:
>   Although I see in volume control that there is some kind of audio
>   ouput, I don't here anything.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu4
>   ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
>   Uname: Linux 3.13.0-24-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC1:  frank      2797 F.... pulseaudio
>    /dev/snd/pcmC1D3p:   frank      2797 F...m pulseaudio
>   CurrentDesktop: Unity
>   Date: Fri Apr 18 13:50:22 2014
>   InstallationDate: Installed on 2014-03-19 (29 days ago)
>   InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64
> (20131016.1)
>   PackageArchitecture: all
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
>   Symptom_Card: Turks/Whistler HDMI Audio [Radeon HD 6000 Series] - HDA
> ATI HDMI
>   Symptom_Jack: Digital Out, HDMI
>   Symptom_Type: No sound at all
>   Title: [HP EliteBook 8760w, ATI R6xx HDMI, Digital Out, HDMI] No sound
> at all
>   UpgradeStatus: Upgraded to trusty on 2014-04-18 (0 days ago)
>   dmi.bios.date: 07/15/2013
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: 68SAD Ver. F.42
>   dmi.board.name: 1630
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: KBC Version 01.3C
>   dmi.chassis.asset.tag: CNU1350J01
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvr68SADVer.F.42:bd07/15/2013:svnHewlett-Packard:pnHPEliteBook8760w:pvrA0001C02:rvnHewlett-Packard:rn1630:rvrKBCVersion01.3C:cvnHewlett-Packard:ct10:cvr:
>   dmi.product.name: HP EliteBook 8760w
>   dmi.product.version: A0001C02
>   dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1309488/+subscriptions
>

Revision history for this message

Launchpad Janitor (janitor) wrote on 2014-09-17:

#11

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status:	New → Confirmed

Revision history for this message

Marcus Tomlinson (marcustomlinson) wrote on 2020-03-05:

#12

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2020-05-05:

#13

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status:	Incomplete → Expired

Ubuntu
alsa-driver package

[HP EliteBook 8760w, ATI R6xx HDMI, Digital Out, HDMI] No sound at all

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Ubuntualsa-driver package

[HP EliteBook 8760w, ATI R6xx HDMI, Digital Out, HDMI] No sound at all

Bug Description

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Ubuntu
alsa-driver package