[H87N-WIFI, Realtek ALC892, Green Headphone Out, Front] No sound at all

Bug #1307593 reported by Simon Gatti
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Sound was ok on 12.04.4 but I've had no sound on my headphones since upgrading to 13.10. Sound works on HDMI to screen. Have tried to fix problem by trying fixes listed in No sound in Ubuntu 13.10 web pages but nothing worked for me.

Ubuntu 13.10 64-bit Memory 7.7 GiB CPU intel core i5-4570 Graphics Intel Haswell Desktop

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.11.0-19.33-generic 3.11.10.5
Uname: Linux 3.11.0-19-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: simon 9189 F.... pulseaudio
 /dev/snd/controlC0: simon 9189 F.... pulseaudio
Date: Mon Apr 14 16:57:27 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-04-02 (12 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: simon 9189 F.... pulseaudio
 /dev/snd/controlC0: simon 9189 F.... pulseaudio
Symptom_Jack: Green Headphone Out, Front
Symptom_Type: No sound at all
Title: [H87N-WIFI, Realtek ALC892, Green Headphone Out, Front] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/07/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F1
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H87N-WIFI
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF1:bd05/07/2013:svnGigabyteTechnologyCo.,Ltd.:pnH87N-WIFI:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH87N-WIFI:rvrTobefilledbyO.E.M.:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: H87N-WIFI
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Simon Gatti (simongatti) wrote :
Revision history for this message
Raymond (superquad-vortex2) wrote :

https://bugzilla.kernel.org/show_bug.cgi?id=60769

2218.795631] HDMI: invalid ELD data byte 0
[ 2218.795691] HDMI: ELD buf size is 0, force 128
[ 2218.795715] HDMI: invalid ELD data byte 0
[ 3636.051006] HDMI: ELD buf size is 0, force 128
[ 3636.051024] HDMI: invalid ELD data byte 0
[ 3636.051084] HDMI: ELD buf size is 0, force 128
[ 3636.051107] HDMI: invalid ELD data byte 0
[ 6212.369501] HDMI: ELD buf size is 0, force 128
[ 6212.369521] HDMI: invalid ELD data byte 0
[ 6212.369590] HDMI: ELD buf size is 0, force 128
[ 6212.369604] HDMI: invalid ELD data byte 0
[ 6629.037663] HDMI: ELD buf size is 0, force 128
[ 6629.037722] HDMI: invalid ELD data byte 0
[ 6629.037784] HDMI: ELD buf size is 0, force 128
[ 6629.037798] HDMI: invalid ELD data byte 0
[ 7410.920445] HDMI: ELD buf size is 0, force 128
[ 7410.920464] HDMI: invalid ELD data byte 0
[ 7410.920523] HDMI: ELD buf size is 0, force 128
[ 7410.920546] HDMI: invalid ELD data byte 0
[13353.614792] HDMI: ELD buf size is 0, force 128
[13353.614811] HDMI: invalid ELD data byte 0
[13353.614873] HDMI: ELD buf size is 0, force 128
[13353.614897] HDMI: invalid ELD data byte 0
[14760.449813] HDMI: ELD buf size is 0, force 128
[14760.449831] HDMI: invalid ELD data byte 0
[14760.449892] HDMI: ELD buf size is 0, force 128
[14760.449916] HDMI: invalid ELD data byte 0
[14894.081613] HDMI: ELD buf size is 0, force 128
[14894.081632] HDMI: invalid ELD data byte 0
[14894.081695] HDMI: ELD buf size is 0, force 128
[14894.081718] HDMI: invalid ELD data byte 0
[15251.497972] HDMI: ELD buf size is 0, force 128
[15251.497991] HDMI: invalid ELD data byte 0
[15251.498053] HDMI: ELD buf size is 0, force 128
[15251.498077] HDMI: invalid ELD data byte 0
[26626.534960] HDMI: ELD buf size is 0, force 128
[26626.534982] HDMI: invalid ELD data byte 0
[26626.535042] HDMI: ELD buf size is 0, force 128
[26626.535066] HDMI: invalid ELD data byte 0
[27284.929929] HDMI: ELD buf size is 0, force 128
[27284.929951] HDMI: invalid ELD data byte 0
[27284.929989] HDMI: ELD buf size is 0, force 128

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
Carl-Johan Kjellander (x-carljohan) wrote :

This happened to me when installing a new graphics card.

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