[HP Compaq dc5850 Small Form Factor, ATI R6xx HDMI, Digital Out, HDMI] No sound at all

[Frank Donath]

No sound at all when I installed Ubuntu on Hardware: HP DC5850 Small Form Factor
$lsb_release -rd:
Description: Ubuntu 13.10
Release: 13.10

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: User Name 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1671 F.... pulseaudio
                      ubuntu 2318 F.... pulseaudio
Date: Thu Mar 27 15:45:24 2014
InstallationDate: Installed on 2014-03-27 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
Symptom_Card: RV620 HDMI Audio [Radeon HD 3400 Series] - HDA ATI HDMI
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1671 F.... pulseaudio
                      ubuntu 2318 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [HP Compaq dc5850 Small Form Factor, ATI R6xx HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/06/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786F6 v03.02
dmi.board.name: 3029h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786F6v03.02:bd01/06/2009:svnHewlett-Packard:pnHPCompaqdc5850SmallFormFactor:pvr:rvnHewlett-Packard:rn3029h:rvr:cvnHewlett-Packard:ct4:cvr:
dmi.product.name: HP Compaq dc5850 Small Form Factor
dmi.sys.vendor: Hewlett-Packard

[Daniel Letzeisen (dtl131)]

Did you enable the audio manually? https://help.ubuntu.com/community/RadeonDriver#HDMI_Audio

[Raymond (superquad-vortex2)]

864.748047] WARNING: CPU: 1 PID: 0 at /build/buildd/linux-3.11.0/kernel/time/tick-broadcast.c:667 tick_broadcast_oneshot_control+0x170/0x180()
[ 864.748071] Modules linked in: bnep rfcomm bluetooth hid_generic hid_logitech_dj usbhid hid hp_wmi sparse_keymap tpm_infineon ppdev(F) snd_hda_codec_hdmi snd_hda_intel snd_hda_codec snd_hwdep(F) snd_pcm(F) snd_page_alloc(F) snd_seq_midi(F) snd_seq_midi_event(F) kvm(F) snd_rawmidi(F) snd_seq(F) psmouse(F) radeon snd_seq_device(F) serio_raw(F) snd_timer(F) edac_core k8temp edac_mce_amd snd(F) soundcore(F) ttm drm_kms_helper drm wmi sp5100_tco ohci_pci i2c_algo_bit i2c_piix4 mac_hid tpm_tis parport_pc(F) lp(F) parport(F) ext2(F) floppy(F) tg3 ahci(F) libahci(F) ptp(F) pps_core(F)
[ 864.748073] CPU: 1 PID: 0 Comm: swapper/1 Tainted: GF 3.11.0-12-generic #19-Ubuntu
[ 864.748074] Hardware name: Hewlett-Packard HP Compaq dc5850 Small Form Factor/3029h, BIOS 786F6 v03.02 01/06/2009
[ 864.748076] 0000000000000009 ffff880119b69df8 ffffffff816e547a 0000000000000000
[ 864.748078] ffff880119b69e30 ffffffff81061dbd 0000000000000001 0000000000000004
[ 864.748079] ffff88011fc8dcc0 0000000000000002 ffffffff81c26c40 ffff880119b69e40
[ 864.748080] Call Trace:
[ 864.748084] [<ffffffff816e547a>] dump_stack+0x45/0x56
[ 864.748086] [<ffffffff81061dbd>] warn_slowpath_common+0x7d/0xa0
[ 864.748088] [<ffffffff81061e9a>] warn_slowpath_null+0x1a/0x20
[ 864.748090] [<ffffffff810bf360>] tick_broadcast_oneshot_control+0x170/0x180
[ 864.748092] [<ffffffff810bdc48>] clockevents_notify+0x1e8/0x210
[ 864.748094] [<ffffffff8101b345>] amd_e400_idle+0x75/0x100
[ 864.748096] [<ffffffff8101baf6>] arch_cpu_idle+0x26/0x30
[ 864.748098] [<ffffffff810b54ee>] cpu_startup_entry+0xce/0x280
[ 864.748100] [<ffffffff810bdd53>] ? clockevents_register_device+0xe3/0x150
[ 864.748102] [<ffffffff8103eef7>] start_secondary+0x217/0x2c0

[Frank Donath (frank-donath)]

@Daniel, I have enabled the audio manually and then I saw my soundcard. But I was not enbale to produce any sound with the test button. Finally solved it by unplugging the extra video card.
Thanks a lot.
Regards Frank