[W65_67SZ, Intel Haswell HDMI, Digital Out, HDMI] No sound at all

[trendzetter]

I have had some analog sound at some point but I lost it. Never got hdmi sound to work except on a friends tv where it sounded sped up and then interupted. Clean install of 13.10 on new laptop.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
Uname: Linux 3.13.0-031300rc2-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: joris 1585 F.... pulseaudio
 /dev/snd/controlC1: joris 1585 F.... pulseaudio
 /dev/snd/pcmC1D0p: joris 1585 F...m pulseaudio
Date: Wed Dec 25 13:27:20 2013
InstallationDate: Installed on 2013-12-04 (20 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=nl_BE:nl
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=nl_BE.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
Symptom_Card: Intern geluid - HDA Intel HDMI
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: joris 1585 F.... pulseaudio
 /dev/snd/controlC1: joris 1585 F.... pulseaudio
 /dev/snd/pcmC1D0p: joris 1585 F...m pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [W65_67SZ, Intel Haswell HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/30/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.00.01
dmi.board.asset.tag: Tag 12345
dmi.board.name: W65_67SZ
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.00.01:bd09/30/2013:svnNotebook:pnW65_67SZ:pvrNotApplicable:rvnNotebook:rnW65_67SZ:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: W65_67SZ
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook

[trendzetter (trendzetter)]

I am also getting in dmesg this message:

HDMI: Unknown ELD version 10

[trendzetter (trendzetter)]

I can see the audio signal going up and down in pavucontrol.

[Raymond (superquad-vortex2)]

[ 0.000000] WARNING: CPU: 0 PID: 0 at /home/apw/COD/linux/drivers/iommu/dmar.c:488 warn_invalid_dmar+0x8f/0xa0()
[ 0.000000] Your BIOS is broken; DMAR reported at address 0!
[ 0.000000] BIOS vendor: American Megatrends Inc.; Ver: 1.00.01; Product Version: Not Applicable
[ 0.000000] Modules linked in:
[ 0.000000] CPU: 0 PID: 0 Comm: swapper Not tainted 3.13.0-031300rc2-generic #201311291635
[ 0.000000] Hardware name: Notebook W65_67SZ /W65_67SZ , BIOS 1.00.01 09/30/2013
[ 0.000000] 00000000000001e8 ffffffff81c01da8 ffffffff81756cb4 0000000000000b48
[ 0.000000] ffffffff81c01df8 ffffffff81c01de8 ffffffff81067b4c ffffffff81c01e38
[ 0.000000] ffffffff81fdd01c ffffffff81fdd078 0000ffffffff81d3 00000000ffffffff
[ 0.000000] Call Trace:
[ 0.000000] [<ffffffff81756cb4>] dump_stack+0x46/0x58
[ 0.000000] [<ffffffff81067b4c>] warn_slowpath_common+0x8c/0xc0
[ 0.000000] [<ffffffff81067bdf>] warn_slowpath_fmt_taint+0x3f/0x50
[ 0.000000] [<ffffffff81741332>] ? acpi_os_map_memory+0x28/0x156
[ 0.000000] [<ffffffff816235cf>] warn_invalid_dmar+0x8f/0xa0
[ 0.000000] [<ffffffff81d8a0f4>] check_zero_address+0x57/0xf7
[ 0.000000] [<ffffffff81d33120>] ? early_idt_handlers+0x120/0x120
[ 0.000000] [<ffffffff81d8a1ab>] detect_intel_iommu+0x17/0xb8
[ 0.000000] [<ffffffff81d3e20b>] pci_iommu_alloc+0x44/0x6e
[ 0.000000] [<ffffffff81d4dcd3>] mem_init+0x11/0xa2
[ 0.000000] [<ffffffff81d33120>] ? early_idt_handlers+0x120/0x120
[ 0.000000] [<ffffffff81d33d6e>] start_kernel+0x16d/0x3a5
[ 0.000000] [<ffffffff81d33a93>] ? repair_env_string+0x5a/0x5a
[ 0.000000] [<ffffffff81744dfb>] ? memblock_reserve+0x46/0x4b
[ 0.000000] [<ffffffff81d335e8>] x86_64_start_reservations+0x2a/0x2c
[ 0.000000] [<ffffffff81d33729>] x86_64_start_kernel+0x13f/0x14e

[trendzetter (trendzetter)]

Are you suggesting my bios is buggy? I see no updates from American Megatrends
board: W65_67SZ
If I look in the bios menu it says the version is: 1.03.02
KBC/EC firmware 1.03.02
ME FW version 9.0.20.1447

I can listen using a livecd 13.10 (but no HDMI audio), I think I lost all sound when installing a newer kernel.
Using windows2go I can play hdmi audio after installing the intel graphics driver.

[Daniel Letzeisen (dtl131)]

Try turning off IOMMU in BIOS if possible.

[Raymond (superquad-vortex2)]

https://bugzilla.kernel.org/show_bug.cgi?id=61471

[trendzetter (trendzetter)]

This might not be an ubuntu bug as I had a newer kernel installed. I reverted to the default kernel and logged a new bug:

https://bugs.launchpad.net/bugs/1264665

[trendzetter (trendzetter)]

It is not possible to turn of IOMMU in the bios. I tried grub but no luck with intel_iommu=on,igfx_off

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Raymond (superquad-vortex2)]

post the output of

xrandr --verbose

[trendzetter (trendzetter)]

$ sudo xrandr --verbose
Screen 0: minimum 320 x 200, current 1920 x 2160, maximum 32767 x 32767
eDP1 connected primary 1920x1080+0+1080 (0x49) normal (normal left inverted right x axis y axis) 345mm x 194mm
 Identifier: 0x43
 Timestamp: 6808917
 Subpixel: unknown
 Gamma: 1.0:1.0:1.0
 Brightness: 1.0
 Clones:
 CRTC: 0
 CRTCs: 0 1 2
 Transform: 1.000000 0.000000 0.000000
             0.000000 1.000000 0.000000
             0.000000 0.000000 1.000000
            filter:
 EDID:
  00ffffffffffff0030e4a50300000000
  00160103802313780ab6259e5e589b26
  1d505400000001010101010101010101
  010101010101543880e4703828403048
  350059c2100000190000000000000000
  00000000000000000000000000fe004c
  4720446973706c61790a2020000000fe
  004c503135365746342d534c4241001f
 BACKLIGHT: 100
  range: (0, 100)
 Backlight: 100
  range: (0, 100)
 scaling mode: Full aspect
  supported: NoneFullCenterFull aspect
 Broadcast RGB: Automatic
  supported: AutomaticFullLimited 16:235
 audio: auto
  supported: force-dvioffautoon
  1920x1080 (0x49) 144.2MHz -HSync -VSync *current +preferred
        h: width 1920 start 1968 end 2040 total 2148 skew 0 clock 67.1KHz
        v: height 1080 start 1083 end 1088 total 1120 clock 59.9Hz
  1920x1080 (0xad) 138.5MHz +HSync -VSync
        h: width 1920 start 1968 end 2000 total 2080 skew 0 clock 66.6KHz
        v: height 1080 start 1083 end 1088 total 1111 clock 59.9Hz
  1680x1050 (0xae) 146.2MHz -HSync +VSync
        h: width 1680 start 1784 end 1960 total 2240 skew 0 clock 65.3KHz
        v: height 1050 start 1053 end 1059 total 1089 clock 60.0Hz
  1680x1050 (0xaf) 119.0MHz +HSync -VSync
        h: width 1680 start 1728 end 1760 total 1840 skew 0 clock 64.7KHz
        v: height 1050 start 1053 end 1059 total 1080 clock 59.9Hz
  1600x1024 (0xb0) 103.1MHz +HSync +VSync
        h: width 1600 start 1600 end 1656 total 1664 skew 0 clock 62.0KHz
        v: height 1024 start 1024 end 1029 total 1030 clock 60.2Hz
  1400x1050 (0xb1) 122.0MHz +HSync +VSync
        h: width 1400 start 1488 end 1640 total 1880 skew 0 clock 64.9KHz
        v: height 1050 start 1052 end 1064 total 1082 clock 60.0Hz
  1280x1024 (0xb2) 108.0MHz +HSync +VSync
        h: width 1280 start 1328 end 1440 total 1688 skew 0 clock 64.0KHz
        v: height 1024 start 1025 end 1028 total 1066 clock 60.0Hz
  1440x900 (0xb3) 106.5MHz -HSync +VSync
        h: width 1440 start 1520 end 1672 total 1904 skew 0 clock 55.9KHz
        v: height 900 start 903 end 909 total 934 clock 59.9Hz
  1280x960 (0xb4) 108.0MHz +HSync +VSync
        h: width 1280 start 1376 end 1488 total 1800 skew 0 clock 60.0KHz
        v: height 960 start 961 end 964 total 1000 clock 60.0Hz
  1360x768 (0xb5) 84.8MHz -HSync +VSync
        h: width 1360 start 1432 end 1568 total 1776 skew 0 clock 47.7KHz
        v: height 768 start 771 end 781 total 798 clock 59.8Hz
  1360x768 (0xb6) 72.0MHz +HSync -VSync
        h: width 1360 start 1408 end 1440 total 1520 skew 0 clock 47.4KHz
     ...

[trendzetter (trendzetter)]

I can work around the issue by closing the laptop so it hibernates. When I reopen the computer it suddenly plays sound.
I have noticed this line in dmesg after the sound became available after restarting from hibernation:
[ 7010.272800] Haswell HDMI audio: Power for pin 0x6 is now D0

[trendzetter (trendzetter)]

see duplicate