[ThinkPad W530, Realtek ALC269VC, Mic, Internal] No sound at all

[David Vincent-Jones]

Xubuntu 13.10
All settings of alsamixer set to max volume including microphone boost.
Internal mic tested with Audacity and Skype
Absolutely no sound appears to be recorded

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: david 1447 F.... pulseaudio
 /dev/snd/controlC0: david 1447 F.... pulseaudio
Date: Thu Nov 21 14:18:29 2013
InstallationDate: Installed on 2013-11-21 (0 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: david 1447 F.... pulseaudio
 /dev/snd/controlC0: david 1447 F.... pulseaudio
Symptom_Jack: Mic, Internal
Symptom_Type: No sound at all
Title: [2436CTR, Realtek ALC269VC, Mic, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/09/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: G5ET33WW (1.11 )
dmi.board.asset.tag: Not Available
dmi.board.name: 2436CTR
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG5ET33WW(1.11):bd08/09/2012:svnLENOVO:pn2436CTR:pvrThinkPadW530:rvnLENOVO:rn2436CTR:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2436CTR
dmi.product.version: ThinkPad W530
dmi.sys.vendor: LENOVO

[Raymond (superquad-vortex2)]

did you record in stereo or mono when using audacity ?

are the left and right channels out of phase for your digital mic ?

Node 0x12 [Pin Complex] wcaps 0x40040b: Stereo Amp-In
  Control: name="Internal Mic Boost Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Internal Mic Phantom Jack", index=0, device=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x03 0x03]
  Pincap 0x00000020: IN
  Pin Default 0x90a60140: [Fixed] Mic at Int N/A
    Conn = Digital, Color = Unknown
    DefAssociation = 0x4, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0

[David Vincent-Jones (davidvincentjones)]

More details with some current tests:

Tests made with both audacity and the Volume Control ... 'stereo' set
throughout and everything fully activated.
volume control shows background/static input that can be increased with
the sliders.

Tests with Audacity:
Set to 'ALSA' ... Speaker and Microphone set to 'default' ... Same both
'Mono' and 'Stereo'
Pressing mic. symbol shows a base static? input all the time. Does not
change during record.
During playback process a base low 'static' can be seen.

Mic ON/OFF button does not work but tried in both positions.
I did patch this problem and found that even with an indicator the
difficulty remains.
Just did a system upgrade and the patch is now gone!!

On Alsamixer:
Turning the headphones on/off makes no change
Other settings are 'unmuted' (00) and set to 100%
Sound card set to 'default' =HDA Intel PCH
Capture: L and R = 100%
Dock not activated and muted

David

On 13-11-21 05:20 PM, Raymond wrote:
> did you record in stereo or mono when using audacity ?
>
> are the left and right channels out of phase for your digital mic ?
>
> Simple mixer control 'Headphone',0
> Capabilities: pvolume pswitch
> Playback channels: Front Left - Front Right
> Limits: Playback 0 - 87
> Mono:
> Front Left: Playback 87 [100%] [0.00dB] [on]
> Front Right: Playback 87 [100%] [0.00dB] [on]
> Simple mixer control 'Headphone',1
> Capabilities: pswitch
> Playback channels: Front Left - Front Right
> Mono:
> Front Left: Playback [on]
> Front Right: Playback [on]
>

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

[Adalbert Hanßen (melolontha)]

Yes, this bug is still present on my Lenovo W530 under Xubuntu 18.04.5!

From time to time, I can't record with audacity using the headphone attached to the jack. Absolutely no sound appears to be recorded. If I unplug the headset and try to use the builtin microphone, also no recording. The computer recognizes, if i plug or unplug the headphone, as indicated by a popup from pavucontrol.

Today I had no recording with the headset's microphone using Audacity. I stopped the computer and booted into windows without changing anything else. A speech recording and replay was possible there.

Then I rebooted into Xubuntu without changing anything else. Then a recording and replay became possible. I already experienced that some months ago, that booting into Windows10 let me use the microphone again after I rebooted into Linux after a test recording under Windows, which of course had worked flawlessly.

Of course, the microphone mute button was not pressed and its LED was off (in all tested situations). Of course the microphone was not muted in alsamixer and the volumes of Capture were set to 100% for both channels (the microphone of the headset is a mono one, however).

To find out, what's wrong, you probably need this information:

v@w:/home/v$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.5 LTS
Release: 18.04
Codename: bionic
v@w:/home/v$ cat /proc/asound/cards
 0 [PCH ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0xf3a30000 irq 34
 1 [NVidia ]: HDA-Intel - HDA NVidia
                      HDA NVidia at 0xf1000000 irq 17
v@w:/home/v$ lspci -nnk | grep -iA2 audio
00:1b.0 Audio device [0403]: Intel Corporation 7 Series/C216 Chipset Family High Definition Audio Controller [8086:1e20] (rev 04)
 Subsystem: Lenovo 7 Series/C216 Chipset Family High Definition Audio Controller [17aa:21f6]
 Kernel driver in use: snd_hda_intel
 Kernel modules: snd_hda_intel
--
01:00.1 Audio device [0403]: NVIDIA Corporation GK107 HDMI Audio Controller [10de:0e1b] (rev a1)
 Subsystem: Lenovo GK107 HDMI Audio Controller [17aa:21f5]
 Kernel driver in use: snd_hda_intel
 Kernel modules: snd_hda_intel
v@w:/home/v$ grep "^audio" /etc/group | grep "$USER" | wc -l
0
v@w:/home/v$ dpkg -l | tr -s " " | grep " alsa-"
ii alsa-base 1.0.25+dfsg-0ubuntu5 all ALSA driver configuration files
ii alsa-utils 1.1.3-1ubuntu1 amd64 Utilities for configuring and using ALSA
v@w:/home/v$ lsmod | grep "snd"
snd_seq_dummy 16384 0
snd_hda_codec_hdmi 61440 1
snd_hda_codec_realtek 126976 1
snd_hda_codec_generic 81920 1 snd_hda_codec_realtek
snd_hda_intel 49152 4
snd_intel_dspcfg 24576 1 snd_hda_intel
snd_seq_midi 20480 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_hda_codec 135168 4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
snd_rawmidi 36864 1 snd_seq_midi
snd_hda_core 90112 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek
ledtrig_audio 16384 3 snd_hda_codec_generic,snd_hda_codec_realtek,thinkpad_acpi
snd_hwdep 20480 1 snd_hda...