[ Philips Freevents ,ALC260, playback] No sound at all

[Alex Calak]

No sound on anything whether playing cd/dvd or listening to music /radio there's just no sound,
i have an hda-intel ALC260 on a philips freevents laptop.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic i686
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: alex 2187 F.... pulseaudio
CurrentDmesg:
 [ 142.597606] [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:90:01:3b:8f:f5:78:08:00 SRC=192.168.1.254 DST=224.0.0.1 LEN=36 TOS=0x00 PREC=0xC0 TTL=1 ID=0 DF PROTO=2
 [ 226.036095] usb 3-1: USB disconnect, device number 2
 [ 267.538113] [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:90:01:3b:8f:f5:78:08:00 SRC=192.168.1.254 DST=224.0.0.1 LEN=36 TOS=0x00 PREC=0xC0 TTL=1 ID=0 DF PROTO=2
Date: Sun Oct 27 14:54:41 2013
InstallationDate: Installed on 2013-10-26 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: alex 2187 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/10/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080013
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: To be filled by O.E.M.
dmi.board.vendor: To be filled by O.E.M.
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080013:bd05/10/2006:svnDIXONSXP:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnTobefilledbyO.E.M.:rnTobefilledbyO.E.M.:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: DIXONSXP

[Raymond (superquad-vortex2)]

Seem BIOS did not setup pin default

no pin complex for speaker.and headphone Jack with no Jack detection

try hda-jack-sense-test to check whether HP really has Jack detection or not

Node 0x0f [Pin Complex] wcaps 0x40018d: Stereo Amp-Out
  Control: name="Master Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Headphone Phantom Jack", index=0, device=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x0001003f: IN OUT HP EAPD Detect Trigger ImpSense
  EAPD 0x2: EAPD
  Pin Default 0x01214110: [Jack] HP Out at Ext Rear
    Conn = 1/8, Color = Green
    DefAssociation = 0x1, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0xc0: OUT HP
  Unsolicited: tag=00, enabled=0
  Connection: 1
     0x08

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Lemon (1stlemon)]

Seems I have the same or similar problem. See my post in https://answers.launchpad.net/ubuntu/+question/238161

How can I do the 'hda-jack-sense-test' and what is the text below the statement of jack detection in previous answer? (how to use it?)

[Raymond (superquad-vortex2)]

https://launchpad.net/~diwic/+archive/hda

just plug in headphone and run the test

the value returned yes for the node

repeat the test with the Mic plugged in

in theory, you have to find out the missing node of the speaker by trial and error with hda-jack-retask those unconnected pin complex with pin cap support output to speaker one at a time

but some time you need to trigger those gpio

http://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/plain/Documentation/sound/alsa/HD-Audio.txt

http://git.alsa-project.org/?p=alsa-tools.git;a=blob_plain;f=hdajackretask/README;h=68f62b166d2a8411f027f89ed9913d8e0ee58996;hb=HEAD

[Lemon (1stlemon)]

Thanks Raymond. Took me a while to figure out how to install the app package etc. because I'm total n00b. At least I'm trying.

The output of hda-jack-sense-test is:
~$ hda-jack-sense-test
Traceback (most recent call last):
  File "/usr/bin/hda-jack-sense-test", line 47, in <module>
    codec = HDACodec(cardindex, codecindex)
  File "/usr/share/snd-hda-tools/hda_codec.py", line 1023, in __init__
    self.fd = os.open("/dev/snd/hwC%sD%s" % (card, device), os.O_RDWR)
OSError: [Errno 13] Permission denied: '/dev/snd/hwC0D0'

used sudo command for this but this returns no output...

The output of 'hda-jack-retask' is: (obviously not in package or I do not have required skill to find the place or mean to run it)
~$ hda-jack-retask
hda-jack-retask: command not found

I also tried this: sudo hda_analyzer
this brings some nice ui in which I switched everything possible. I'm not sure if it changes any values on HW in run-time as I heard no change while manipulating with various switches. I had a youtube video running in the background.

I'd love to have more input on what I should do next. Especially to make the retask command/app work for me.

The text files you supplied likely need someone more skilled than I am to find them useful :(

Any other help would be very appreciated.

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Philip Jones (pjdyns01)]

Brilliant you still pursue this after all this time. My laptop sadly died just last week, but at 14 years of age and a life that included 2-3 years rough gaming by an enthusiastic teenager I reckon that's not bad.
For a long time I used a workaround by buying a USB sound card which worked perfectly but it did have 18.04 installed on it and that didn't work either, though it had progressed by identifying the onboard sound card correctly without any fiddling with user configuration files, so that was progress of a sort. But despite knowing what was there it still seemed unable to identify it as a source in use.
It was all a bit weird as in every other way the laptop flourished with my move to Linux and became a goto device for testing out any other problems I came across.
Whether it's worth still pursuing is debateable. The laptop models are all pretty elderly and the workaround is straightforward at a pretty small expense. I certainly wouldn't feel let down if you abandoned the search at this point and appreciate you sticking with it for so long.

[Philip Jones (pjdyns01)]

 Hi Marcus,Many thanks for the alert. I've added a post to the Launchpad thread so won't  do a big repeat here but sufficient to say it was still unable to produce sound using Ubuntu 18.04. Sadly it died just last week and at 14 years of age  lazarus is an unexpected event for it. The workaround for no sound was also pretty simple with a USB sound card which aways worked perfectly for not too much money.
I can't see that more work on this is really justified. It seems to apply just to the Philips models which I don't think were produced for all that long so the law of diminishing returns is well and truly engaged with it.I was though rather touched to get your message and humbled that you and your colleagues were still keeping my original post in mind over 6 years after I wrote. Thank you for all that attention and thank you once again for the alert.
Philip

Philip Jones

    On Friday, 6 March 2020, 07:35:13 GMT, Marcus Tomlinson <email address hidden> wrote:

 This release of Ubuntu is no longer receiving maintenance updates. If
this is still an issue on a maintained version of Ubuntu please let us
know.

** Changed in: alsa-driver (Ubuntu)
      Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1245200

Title:
  [ Philips Freevents ,ALC260,  playback] No sound at all

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  No sound on anything whether playing cd/dvd or listening to music /radio there's just no sound,
  i have an  hda-intel ALC260  on a philips freevents  laptop.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic i686
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: i386
  AudioDevicesInUse:
  USER        PID ACCESS COMMAND
  /dev/snd/controlC0:  alex      2187 F.... pulseaudio
  CurrentDmesg:
  [  142.597606] [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:90:01:3b:8f:f5:78:08:00 SRC=192.168.1.254 DST=224.0.0.1 LEN=36 TOS=0x00 PREC=0xC0 TTL=1 ID=0 DF PROTO=2
  [  226.036095] usb 3-1: USB disconnect, device number 2
  [  267.538113] [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:90:01:3b:8f:f5:78:08:00 SRC=192.168.1.254 DST=224.0.0.1 LEN=36 TOS=0x00 PREC=0xC0 TTL=1 ID=0 DF PROTO=2
  Date: Sun Oct 27 14:54:41 2013
  InstallationDate: Installed on 2013-10-26 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
  LANGUAGE=en_GB:en
  PATH=(custom, no user)
  XDG_RUNTIME_DIR=<set>
  LANG=en_GB.UTF-8
  SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Built-in Audio - HDA Intel
  Symptom_DevicesInUse:
  USER        PID ACCESS COMMAND
  /dev/snd/controlC0:  alex      2187 F.... pulseaudio
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/10/...

[Marcus Tomlinson (marcustomlinson)]

Hi Philip, thank you for your detailed response. Your help with this is much appreciated. I’m really sorry to all effected that this bug went untouched for so long, but I must agree that this is not an issue much worth pursuing any longer. Closing.