[Satellite P200, Realtek ALC268, Black Headphone Out, Front] No sound at all

[Ilan Kizner]

front headphones work perfect in ubuntu 12.04 LTS. after a fresh instllation of 13.04 - no sound comming out of headphones only front speakers are working.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
Uname: Linux 3.8.0-30-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ilan 4270 F.... pulseaudio
                      ilan 6673 F.... pulseaudio
 /dev/snd/controlC0: ilan 4270 F.... pulseaudio
                      ilan 6673 F.... pulseaudio
Date: Wed Sep 11 23:12:43 2013
InstallationDate: Installed on 2013-09-11 (0 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ilan 4270 F.... pulseaudio
                      ilan 6673 F.... pulseaudio
 /dev/snd/controlC0: ilan 4270 F.... pulseaudio
                      ilan 6673 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Front
Symptom_Type: No sound at all
Title: [Satellite P200, Realtek ALC268, Black Headphone Out, Front] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/23/2007
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V1.90
dmi.board.name: ISRAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvrV1.90:bd10/23/2007:svnTOSHIBA:pnSatelliteP200:pvrPSPB6E-10M04NEN:rvnTOSHIBA:rnISRAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: Satellite P200
dmi.product.version: PSPB6E-10M04NEN
dmi.sys.vendor: TOSHIBA

[Daniel Letzeisen (dtl131)]

It looks like this commit is problematic: https://github.com/torvalds/linux/commit/cb766404e6b8c566569eb9ada02ea45d28729864

https://bugzilla.novell.com/show_bug.cgi?id=569991

[Ilan Kizner (ilankizner)]

I am sorry i don’t understand what i am suppose to do with the link.
i have seen this fix up code but i do not know how to apply this code.

best regards
Kizner Ilan

On Wed, Sep 11, 2013 at 11:49 PM, Daniel Letzeisen <
<email address hidden>> wrote:

> It looks like this commit is problematic:
>
> https://github.com/torvalds/linux/commit/cb766404e6b8c566569eb9ada02ea45d28729864
>
> https://bugzilla.novell.com/show_bug.cgi?id=569991
>
> ** Tags added: regression-release
>
> ** Bug watch added: Novell/SUSE Bugzilla #569991
> https://bugzilla.novell.com/show_bug.cgi?id=569991
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1224099
>
> Title:
> [Satellite P200, Realtek ALC268, Black Headphone Out, Front] No sound
> at all
>
> Status in “alsa-driver” package in Ubuntu:
> New
>
> Bug description:
> front headphones work perfect in ubuntu 12.04 LTS. after a fresh
> instllation of 13.04 - no sound comming out of headphones only front
> speakers are working.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 13.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu4
> ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
> Uname: Linux 3.8.0-30-generic x86_64
> ApportVersion: 2.9.2-0ubuntu8.3
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: ilan 4270 F.... pulseaudio
> ilan 6673 F.... pulseaudio
> /dev/snd/controlC0: ilan 4270 F.... pulseaudio
> ilan 6673 F.... pulseaudio
> Date: Wed Sep 11 23:12:43 2013
> InstallationDate: Installed on 2013-09-11 (0 days ago)
> InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64
> (20130424)
> MarkForUpload: True
> PackageArchitecture: all
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
> Symptom_Card: Built-in Audio - HDA Intel
> Symptom_DevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: ilan 4270 F.... pulseaudio
> ilan 6673 F.... pulseaudio
> /dev/snd/controlC0: ilan 4270 F.... pulseaudio
> ilan 6673 F.... pulseaudio
> Symptom_Jack: Black Headphone Out, Front
> Symptom_Type: No sound at all
> Title: [Satellite P200, Realtek ALC268, Black Headphone Out, Front] No
> sound at all
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 10/23/2007
> dmi.bios.vendor: TOSHIBA
> dmi.bios.version: V1.90
> dmi.board.name: ISRAA
> dmi.board.vendor: TOSHIBA
> dmi.board.version: 1.00
> dmi.chassis.asset.tag: *
> dmi.chassis.type: 10
> dmi.chassis.vendor: TOSHIBA
> dmi.chassis.version: N/A
> dmi.modalias:
> dmi:bvnTOSHIBA:bvrV1.90:bd10/23/2007:svnTOSHIBA:pnSatelliteP200:pvrPSPB6E-10M04NEN:rvnTOSHIBA:rnISRAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
> dmi.product.name: Satellite P200
> dmi.product.version: PSPB6E-10M04NEN
> dmi.sys.vendor: TOSHIBA
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/al...

[Daniel Letzeisen (dtl131)]

You're not supposed to do anything but wait for a response from someone more knowledgeable than me... (I subscribed the person who committed that patch).

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Raymond (superquad-vortex2)]

your PCI SSID are 1179:ff00 and codec SSID are 1179:ff06

you have to send email to the author of the patch to follow up if there is a typo in the patch

+static const struct snd_pci_quirk alc268_fixup_tbl[] = {
+ /* below is codec SSID since multiple Toshiba laptops have the
+ * same PCI SSID 1179:ff00
+ */

+ SND_PCI_QUIRK(0x1179, 0xff06, "Toshiba P200", ALC268_FIXUP_HP_EAPD),

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!--------------------------------------------------------

00:1b.0 0403: 8086:284b (rev 03)
 Subsystem: 1179:ff00
--
01:00.1 0403: 1002:aa08
 Subsystem: 1002:aa08

!!HDA-Intel Codec information
!!---------------------------

Codec: Realtek ALC268
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0268
Subsystem Id: 0x1179ff06
Revision Id: 0x100003

[arturo (arturo-silvelo)]

I had this problem and i fix it. Adding this line to file alsa-base.conf:
options snd-hda-intel model=inv-dmic
I add this line after the last line install.
I hope this help u

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Marcus Tomlinson (marcustomlinson)]

This issue has sat incomplete for more than 60 days now. I'm going to close it as invalid. Please feel free re-open if this is still an issue for you. Thank you.