[SVS1513M1EW, Realtek ALC275, Speaker, Internal] Very low volume

[Jasper van Dorp]

Laptop model: Sony VAIO SVS1513M1EW
Soundcard model: Realtek ALC275

Ubuntu version: 13.04
libasound2 version: 1.0.25-4ubuntu3.1
pulseaudio version: 1:3.0-0ubuntu6

Problem: Volume is very low (even inaudible on the speakers, and very low on headphones). The volume in Windows 8 is OK (this is a dual-boot system).

What I've tried so far:

- Playing with the levels in pulseaudio
- Turning up all the channels in alsamixer
-Installing puvacontrol and playing with the settings there
- Update the driver through https://wiki.ubuntu.com/Audio/UpgradingAlsa/DKMS

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
Uname: Linux 3.8.0-26-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jasper 2148 F.... pulseaudio
 /dev/snd/pcmC0D0p: jasper 2148 F...m pulseaudio
Date: Fri Jul 5 15:59:49 2013
InstallationDate: Installed on 2013-06-30 (4 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=nl_NL.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Intern geluid - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_Type: None of the above
Title: [SVS1513M1EW, Realtek ALC275, Speaker, Internal] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/13/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: R1021C8
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnInsydeCorp.:bvrR1021C8:bd03/13/2013:svnSonyCorporation:pnSVS1513M1EW:pvrC60BVH9Q:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: SVS1513M1EW
dmi.product.version: C60BVH9Q
dmi.sys.vendor: Sony Corporation
modified.conffile..etc.modprobe.d.alsa.base.conf: [deleted]

[Raymond (superquad-vortex2)]

pin ctls should be OUT instead of zero

Node 0x14 [Pin Complex] wcaps 0x40050d: Stereo Amp-Out
  Control: name="Speaker Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Speaker Phantom Jack", index=0, device=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x00010050: OUT EAPD Balanced
  EAPD 0x2: EAPD
  Pin Default 0x90170110: [Fixed] Speaker at Int N/A
    Conn = Analog, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 2
     0x0c 0x0d*

[Jasper van Dorp (jvdorp)]

Can I fix this myself Raymond?

In hda_analyzer, I tried toggling a pin on Node 0x14 that said "OUT" from on to off (it was the only pin that had the OUT label, so I assume that was the one), but it did not fix the low volume level.

Do I need to do more steps before this is applied? Exit hda_analyzer, reboot, ...?

[Raymond (superquad-vortex2)]

00:1b.0 0403: 8086:1e20 (rev 04)
 Subsystem: 104d:909b

https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/commit/?id=1a99d4a46c4d08da3418a2079b78ec5daa2a6408

you may try adding SND_PCI_QUIRK for your SONY VAIO ALC275

 SND_PCI_QUIRK(0x104d, 0x907b, "Sony VAIO", ALC275_FIXUP_SONY_HWEQ),
        SND_PCI_QUIRK(0x104d, 0x9084, "Sony VAIO", ALC275_FIXUP_SONY_HWEQ),
+ SND_PCI_QUIRK(0x104d, 0x909b, "Sony VAIO", ALC275_FIXUP_SONY_HWEQ),
        SND_PCI_QUIRK_VENDOR(0x104d, "Sony VAIO", ALC269_FIXUP_SONY_VAIO),

[Jasper van Dorp (jvdorp)]

Turns out I had to be a bit more patient, sorry. Changed the PIN status from"OUT" to "zero" (that is the other way around, but the way? Or do I interpret the label wrong?), rebooted, and now the sound volume is fine.

Anyway, still looks like a bug to me.

[Raymond (superquad-vortex2)]

speaker is auto muted when headphone is plugged

control.16 {
  iface CARD
  name 'Headphone Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }

ports:
  analog-output-speaker: Luidsprekers (priority 10000, latency offset 0 usec, available: no)
   properties:
    device.icon_name = "audio-speakers"
  analog-output-headphones: Analoge koptelefoon (priority 9000, latency offset 0 usec, available: yes)
   properties:
    device.icon_name = "audio-headphones"
 active port: <analog-output-headphones>

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]