[Gazelle Professional, VIA VT1802, Speaker, Internal] No sound at all

[Barrett]

I did a system update and my sound stopped working. I went ahead an upgraded to 13.04 thinking this might fix it, but no dice. I think this might have occured while running a program that uses sound, like Spotify.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.8.0-25.37-generic 3.8.13
Uname: Linux 3.8.0-25-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: barrett 2153 F.... pulseaudio
 /dev/snd/pcmC0D0c: barrett 2153 F...m pulseaudio
Date: Sat Jun 29 09:56:31 2013
EcryptfsInUse: Yes
InstallationDate: Installed on 2012-10-18 (253 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: barrett 2153 F.... pulseaudio
 /dev/snd/pcmC0D0c: barrett 2153 F...m pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Gazelle Professional, VIA VT1802, Speaker, Internal] No sound at all
UpgradeStatus: Upgraded to raring on 2013-06-29 (0 days ago)
dmi.bios.date: 09/27/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: Gazelle Professional
dmi.board.vendor: System76, Inc.
dmi.board.version: gazp8
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd09/27/2012:svnSystem76,Inc.:pnGazelleProfessional:pvrgazp8:rvnSystem76,Inc.:rnGazelleProfessional:rvrgazp8:cvnNoEnclosure:ct9:cvrN/A:
dmi.product.name: Gazelle Professional
dmi.product.version: gazp8
dmi.sys.vendor: System76, Inc.

[Daniel Letzeisen (dtl131)]

I would create a new user and see if that one has sound. If it does, try resetting the pulseaudio user configuration (after logging in to your original user/account) with the following command:
rm -r ~/.pulse*; rm -r ~/.config/pulse; pulseaudio -k

[Raymond (superquad-vortex2)]

2844.488632] hda-intel 0000:00:1b.0: Unstable LPIB (65534 >= 32768); disabling LPIB delay counting

[Daniel Letzeisen (dtl131)]

@Raymond: I saw that too, but it occurs after a period of time and I thought DMA was the default anyway?

[Raymond (superquad-vortex2)]

some nodes may connect to non-exist node 0x3e

Node 0x24 [Pin Complex] wcaps 0x40050d: Stereo Amp-Out
  Control: name="Speaker Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Speaker Phantom Jack", index=0, device=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x00010050: OUT EAPD Balanced
  EAPD 0x3: BALANCED EAPD
  Pin Default 0x90170110: [Fixed] Speaker at Int N/A
    Conn = Analog, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 2
     0x14* 0x3e
Node 0x33 [Pin Complex] wcaps 0x40050c: Mono Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00]
  Pincap 0x00000010: OUT
  Pin Default 0x501701f0: [N/A] Speaker at Int N/A
    Conn = Analog, Color = Unknown
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x3e

[Raymond (superquad-vortex2)]

https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/log/?qt=grep&q=vt1802

try latest alsa driver

[Barrett (mrbarrettgriffith)]

i fixed it...asla mixer had muted all channels somehow. thank you for your
help.

On Sat, Jun 29, 2013 at 11:21 PM, Raymond <email address hidden>wrote:

>
> https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/log/?qt=grep&q=vt1802
>
> try latest alsa driver
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1196037
>
> Title:
> [Gazelle Professional, VIA VT1802, Speaker, Internal] No sound at all
>
> Status in “alsa-driver” package in Ubuntu:
> New
>
> Bug description:
> I did a system update and my sound stopped working. I went ahead an
> upgraded to 13.04 thinking this might fix it, but no dice. I think
> this might have occured while running a program that uses sound, like
> Spotify.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 13.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu4
> ProcVersionSignature: Ubuntu 3.8.0-25.37-generic 3.8.13
> Uname: Linux 3.8.0-25-generic x86_64
> ApportVersion: 2.9.2-0ubuntu8.1
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: barrett 2153 F.... pulseaudio
> /dev/snd/pcmC0D0c: barrett 2153 F...m pulseaudio
> Date: Sat Jun 29 09:56:31 2013
> EcryptfsInUse: Yes
> InstallationDate: Installed on 2012-10-18 (253 days ago)
> InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64
> (20121017.5)
> MarkForUpload: True
> PackageArchitecture: all
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
> Symptom_Card: Built-in Audio - HDA Intel PCH
> Symptom_DevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: barrett 2153 F.... pulseaudio
> /dev/snd/pcmC0D0c: barrett 2153 F...m pulseaudio
> Symptom_Jack: Speaker, Internal
> Symptom_Type: No sound at all
> Title: [Gazelle Professional, VIA VT1802, Speaker, Internal] No sound at
> all
> UpgradeStatus: Upgraded to raring on 2013-06-29 (0 days ago)
> dmi.bios.date: 09/27/2012
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 4.6.5
> dmi.board.asset.tag: Tag 12345
> dmi.board.name: Gazelle Professional
> dmi.board.vendor: System76, Inc.
> dmi.board.version: gazp8
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 9
> dmi.chassis.vendor: No Enclosure
> dmi.chassis.version: N/A
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd09/27/2012:svnSystem76,Inc.:pnGazelleProfessional:pvrgazp8:rvnSystem76,Inc.:rnGazelleProfessional:rvrgazp8:cvnNoEnclosure:ct9:cvrN/A:
> dmi.product.name: Gazelle Professional
> dmi.product.version: gazp8
> dmi.sys.vendor: System76, Inc.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1196037/+subscriptions
>

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]