[Realtek ALC889, Green Headphone Out, Front] crackles immediately or a few seconds after (un)plugging

[Colan Schwartz]

After plugging my headset into (or unplugging from) the green jack in front (either immediately or after a few seconds), the sound begins to crackle on VoIP calls. This happens both with Skype and Jitsi (SIP protocol). Other audio, such as music from Rhythmbox, remains unaffected.

Workaround: I discovered that the problem goes away immediately upon adjusting the "Output volume" slider in the "Sound settings" configuration. As soon as it's moved left or right, the sounds clears and reverts to normal. Muting and unmuting doesn't work; it's actually necessary to move the slider.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.8.0-25.37-generic 3.8.13
Uname: Linux 3.8.0-25-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: colan 3576 F.... pulseaudio
 /dev/snd/controlC0: colan 3576 F.... pulseaudio
 /dev/snd/pcmC0D0c: colan 3576 F...m pulseaudio
 /dev/snd/pcmC0D0p: colan 3576 F...m pulseaudio
Date: Fri Jun 7 15:20:19 2013
InstallationDate: Installed on 2010-05-10 (1124 days ago)
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427.1)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_CA.UTF-8
 SHELL=/bin/zsh
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Built-in Audio - HDA ATI SB
Symptom_Jack: Green Headphone Out, Front
Symptom_Type: Sound works for a while, then breaks
Title: [To be filled by O.E.M., Realtek ALC889, Green Headphone Out, Front] fails after a while
UpgradeStatus: Upgraded to raring on 2013-05-20 (18 days ago)
dmi.bios.date: 10/23/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FA
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 990FXA-UD3
dmi.board.vendor: AMD Corporation
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFA:bd10/23/2012:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnAMDCorporation:rn990FXA-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

[Raymond (superquad-vortex2)]

Jun 7 13:36:35 tiger pulseaudio[2792]: [pulseaudio] authkey.c: Failed to open cookie file '/var/lib/lightdm/.config/pulse/cookie': No such file or directory
Jun 7 13:36:35 tiger pulseaudio[2792]: [pulseaudio] authkey.c: Failed to load authorization key '/var/lib/lightdm/.config/pulse/cookie': No such file or directory
Jun 7 13:36:35 tiger pulseaudio[2791]: [pulseaudio] authkey.c: Failed to open cookie file '/var/lib/lightdm/.config/pulse/cookie': No such file or directory
Jun 7 13:36:35 tiger pulseaudio[2791]: [pulseaudio] authkey.c: Failed to load authorization key '/var/lib/lightdm/.config/pulse/cookie': No such file or directory
Jun 7 13:36:37 tiger pulseaudio[2796]: [pulseaudio] authkey.c: Failed to open cookie file '/var/lib/lightdm/.config/pulse/cookie': No such file or directory
Jun 7 13:36:37 tiger pulseaudio[2796]: [pulseaudio] authkey.c: Failed to load authorization key '/var/lib/lightdm/.config/pulse/cookie': No such file or directory
Jun 7 13:36:37 tiger pulseaudio[2814]: [pulseaudio] pid.c: Daemon already running.
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] ratelimit.c: 1494 events suppressed
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] asyncq.c: q overrun, queuing locally
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: snd_pcm_avail() returned a value that is exceptionally large: 696460 bytes (3627 ms).
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: Most likely this is a bug in the ALSA driver 'snd_hda_intel'. Please report this issue to the ALSA developers.
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: snd_pcm_dump():
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: Hardware PCM card 0 'HDA ATI SB' device 0 subdevice 0
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: Its setup is:
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: stream : CAPTURE
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: access : MMAP_INTERLEAVED
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: format : S16_LE
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: subformat : STD
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: channels : 2
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: rate : 48000
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: exact rate : 48000 (48000/1)
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: msbits : 16
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: buffer_size : 16384
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: period_size : 8192
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: period_time : 170666
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: tstamp_mode : ENABLE
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: period_step : 1
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: avail_min : 8192
Jun 7 14:45:02 tiger pulseaudio[3576]: [alsa-source] alsa-util.c: period_event ...

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]