[U31SD, Realtek ALC269VB, Black Headphone Out, Left] Headphones not working on Win8 after installing Ubuntu

Bug #1159591 reported by XYYHun
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I installed ubuntu 13.04 beta. everthing is fin. then i reboot to win8, headphone not working. speaker is fine.

unplug power and remove battery can solve this problem. but once use ubuntu, headphone not working again in win8.

Description: Ubuntu Raring Ringtail (development branch)
Release: 13.04

apt-cache policy alsa-base
alsa-base:
  Installed: 1.0.25+dfsg-0ubuntu4
  Candidate: 1.0.25+dfsg-0ubuntu4
  Version table:
 *** 1.0.25+dfsg-0ubuntu4 0
        500 http://cn.archive.ubuntu.com/ubuntu/ raring/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.8.0-13.23-generic 3.8.3
Uname: Linux 3.8.0-13-generic x86_64
ApportVersion: 2.9.2-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jin 1846 F.... pulseaudio
Date: Mon Mar 25 09:42:40 2013
InstallationDate: Installed on 2013-03-22 (2 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130321)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [U31SD, Realtek ALC269VB, Black Headphone Out, Left] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/24/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: U31SD.205
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: U31SD
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU31SD.205:bd11/24/2011:svnASUSTeKComputerInc.:pnU31SD:pvr1.0:rvnASUSTeKComputerInc.:rnU31SD:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: U31SD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
XYYHun (xyyhun) wrote :
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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