[HP Pavilion dv6 Notebook PC, IDT 92HD81B1X5, Black Headphone Out, Front] No sound at all
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
Now running 13.04 neither headphone jack functions. Inserting headphones to either port mutes the computer speakers and audio over hdmi work. Issue is limited to the headphone jacks. These worked in 12.10 before the upgrade. I'm not sure if they ever worked on 13.04 as I just tried them recently.
The sound is not muted nor turned down. I have checked the master sound volumes and nothing added sound.
There is a strange behavior difference between inserting the headphone and removing in Chrome vs Firefox.
Chrome:
Insert headphone: sound disappears from main speakers (as expected), but no sound from headphones - volume level indicator stays at 100% when trying to turn up the volume (as expected)
Remove headphone: sound return to main speakers at 100%
Firefox:
Insert headphones: sound disappears from main speakers (as expected), but no sound from headphones - volume level sometimes will change sometimes stays the same.
Remove headphone: sound does not return to main speakers - sometimes 0% sound level sometimes muted or never returns until Firefox is closed.
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 3.8.0-13-generic x86_64
ApportVersion: 2.9.2-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
Date: Fri Mar 22 11:40:49 2013
EcryptfsInUse: Yes
InstallationDate: Installed on 2012-08-17 (217 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MarkForUpload: True
PackageArchitec
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HD-Audio Generic
Symptom_
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
Symptom_Jack: Black Headphone Out, Front
Symptom_Type: No sound at all
Title: [HP Pavilion dv6 Notebook PC, IDT 92HD81B1X5, Black Headphone Out, Front] No sound at all
UpgradeStatus: Upgraded to raring on 2013-03-12 (10 days ago)
dmi.bios.date: 09/13/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.21
dmi.board.
dmi.board.name: 358D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 33.18
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.
dmi.modalias: dmi:bvnHewlett-
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.
dmi.sys.vendor: Hewlett-Packard
affects: | linux (Ubuntu) → alsa-driver (Ubuntu) |
This affects me as well.