No sound with Sound Blaster Z

[Paulo Narciso]

I get no sound with this card in both Ubuntu 12.10 and 13.04. The card is detected but no sound output.
---
ApportVersion: 2.8-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: paulo 1748 F.... pulseaudio
 /dev/snd/controlC1: paulo 1748 F.... pulseaudio
 /dev/snd/controlC0: paulo 1748 F.... pulseaudio
DistroRelease: Ubuntu 13.04
InstallationDate: Installed on 2012-12-17 (67 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
NonfreeKernelModules: nvidia
Package: alsa-driver (not installed)
ProcVersionSignature: Ubuntu 3.8.0-7.15-generic 3.8.0
Tags: raring running-unity
Uname: Linux 3.8.0-7-generic x86_64
UpgradeStatus: Upgraded to raring on 2013-02-21 (0 days ago)
UserGroups: adm audio cdrom dip lpadmin plugdev pulse pulse-access sambashare sudo video
dmi.bios.date: 11/01/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3602
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8P67 EVO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3602:bd11/01/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8P67EVO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
---
ApportVersion: 2.8-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: paulo 1748 F.... pulseaudio
 /dev/snd/controlC1: paulo 1748 F.... pulseaudio
 /dev/snd/controlC0: paulo 1748 F.... pulseaudio
DistroRelease: Ubuntu 13.04
InstallationDate: Installed on 2012-12-17 (67 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
NonfreeKernelModules: nvidia
Package: alsa-driver (not installed)
ProcVersionSignature: Ubuntu 3.8.0-7.15-generic 3.8.0
Tags: raring running-unity
Uname: Linux 3.8.0-7-generic x86_64
UpgradeStatus: Upgraded to raring on 2013-02-21 (0 days ago)
UserGroups: adm audio cdrom dip lpadmin plugdev pulse pulse-access sambashare sudo video
dmi.bios.date: 11/01/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3602
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8P67 EVO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3602:bd11/01/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8P67EVO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Paulo Narciso (p-narciso)]

This guy described exactly what my issue is, https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/218896

[Daniel Letzeisen (dtl131)]

Please run the following command to gather audio information:
apport-collect 1131707

[Daniel Letzeisen (dtl131)]

Possibly relevant (commit to ALSA kernel a couple of weeks ago):
https://github.com/tiwai/sound/commit/c1279f8787f9cddd2f4a7d6abc15375b30b80501

[Paulo Narciso (p-narciso)]

apport information

[Paulo Narciso (p-narciso)]

apport information

[Paulo Narciso (p-narciso)]

apport information

[Paulo Narciso (p-narciso)]

apport information

[Paulo Narciso (p-narciso)]

apport information

[Paulo Narciso (p-narciso)]

apport information

[Paulo Narciso (p-narciso)]

apport information

[Paulo Narciso (p-narciso)]

apport information

[Paulo Narciso (p-narciso)]

apport information

[Paulo Narciso (p-narciso)]

apport information

[Daniel Letzeisen (dtl131)]

Okay, so you are using a new enough kernel where the commit I mentioned in comment #3 is already present.

[Daniel Letzeisen (dtl131)]

Another commit (this one was released after kernel 3.8.0-7)
https://github.com/tiwai/sound/commit/4a8b89f99534af1deaae73679797c27e77661ef0

If possible, you may want to try a 32-bit version of Ubuntu on a LiveUSB/DVD to see if the card works there.

[Paulo Narciso (p-narciso)]

A 13.04 daily build?

[Daniel Letzeisen (dtl131)]

Actually, you could just use this .deb to test (I verified that commit is included): https://code.launchpad.net/~ubuntu-audio-dev/+archive/alsa-daily/+files/alsa-hda-dkms_0.201302221645%7Eraring1_all.deb

[Paulo Narciso (p-narciso)]

It doesn't make a difference. Gonna try ubuntu 13.04 x86 daily build live cd.

[Paulo Narciso (p-narciso)]

Tried ubuntu 13.04 x86 daily build and it's the same.

[Raymond (superquad-vortex2)]

http://git.kernel.org/?p=linux/kernel/git/tiwai/sound.git;a=history;f=sound/pci/hda/patch_ca0132.c

did you have the firmware and specify CONFIG_SND_HDA_CODEC_CA0132_DSP ?

try debug=full

[Paulo Narciso (p-narciso)]

Any progress supporting this card? I suspect the problem might be related to the driver not detecting the sound outputs properly.

[Blake Bond (bwbond)]

I can report that this issue also (unsurprisingly) occurs with the Sound Blaster ZxR.

[Daniel Letzeisen (dtl131)]

Possibly relevant: http://alsa-project.org/main/index.php/Detailed_changes_v1.0.26_v1.0.27#Sound_Blaster_HDA_CA0132_Firmware

[Paulo Narciso (p-narciso)]

I'm running saucy with the latest 3.9.0-0.4 kernel and the latest linux-firmware package 1.107 which have added ca0132 firmware files.

Now I have this error message at boot "ca0132 DOWNLOAD FAILED!!! DSP IS NOT RUNNING.΅

The sound still doesn't work.

Any tips, how can I fix this?

[Michael Murphy (mmstick)]

I can't get sound on my Recon3D either, even with Saucy 13.10 on kernel 3.9

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]