Green Headphone Out, No sound at all after logout

[jay-allemand]

I am running Ubuntu 12.10. After I start my computer, everything is working fine with the audio. But if I logout and login back, the output audio (green Headphone) doesn't work. You need to open alsamixer and tune the master and headphone (it start working again), or reboot...
Thank,

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: alsa-base 1.0.25+dfsg-0ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
Uname: Linux 3.5.0-18-generic i686
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: maxime 1535 F.... pulseaudio
Date: Wed Nov 21 22:19:57 2012
InstallationDate: Installed on 2012-10-20 (32 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB successful
Symptom_Card: Audio interne - HDA ATI SB
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: maxime 1535 F.... pulseaudio
Symptom_Jack: Green Headphone Out, Rear
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [R59P/R60P/R61P, Realtek ALC262, Green Headphone Out, Rear] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/10/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 02YJ
dmi.board.name: R59P/R60P/R61P
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr02YJ:bd12/10/2007:svnSAMSUNGELECTRONICSCO.,LTD.:pnR59P/R60P/R61P:pvr02YJ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR59P/R60P/R61P:rvr:cvnSAMSUNGELECTRONICSCO.,LTD.:ct1:cvrN/A:
dmi.product.name: R59P/R60P/R61P
dmi.product.version: 02YJ
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

[Raymond (superquad-vortex2)]

it is normal that the speaker is muted after the headphone is plugged

do your mean the jack detection is incorrect ?

did you collected the alsa info after re login?

control.15 {
  iface CARD
  name 'Headphone Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }

Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Enabled'

Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-46.50dB] [off]
  Front Right: Playback 0 [0%] [-46.50dB] [off]

Node 0x14 [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
  Control: name="Speaker Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Speaker Phantom Jack", index=0, device=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0000003e: IN OUT HP Detect Trigger
  Pin Default 0x99130110: [Fixed] Speaker at Int ATAPI
    Conn = ATAPI, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Connection: 2
     0x0c 0x0d*

[jay-allemand (maxime-jay-allemand)]

Thank you for your reply,

Yes, I mean the jack detection is probably incorrect after re login. The
speaker is mutted correctly but no sound get out of the plugged headphone.

What I collected with ubuntu-bug is after re login. But during that,
ubuntu-bug suggested me to open alsa-mixer and checked the master
volume... So I did it (I only modify the volume of the master and of the
headphone). After that, everything started to work correctly and
ubuntu-bug undertook tests of the sound.

Tell me if I can provide you more informations.

Le 22/11/2012 08:53, Raymond a écrit :
> it is normal that the speaker is muted after the headphone is plugged
>
> do your mean the jack detection is incorrect ?
>
> did you collected the alsa info after re login?
>
>
> control.15 {
> iface CARD
> name 'Headphone Jack'
> value true
> comment {
> access read
> type BOOLEAN
> count 1
> }
> }
>
>
> Simple mixer control 'Auto-Mute Mode',0
> Capabilities: enum
> Items: 'Disabled' 'Enabled'
> Item0: 'Enabled'
>
>
> Simple mixer control 'Speaker',0
> Capabilities: pvolume pswitch penum
> Playback channels: Front Left - Front Right
> Limits: Playback 0 - 31
> Mono:
> Front Left: Playback 0 [0%] [-46.50dB] [off]
> Front Right: Playback 0 [0%] [-46.50dB] [off]
>
> Node 0x14 [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
> Control: name="Speaker Playback Switch", index=0, device=0
> ControlAmp: chs=3, dir=Out, idx=0, ofs=0
> Control: name="Speaker Phantom Jack", index=0, device=0
> Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
> Amp-In vals: [0x00 0x00]
> Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
> Amp-Out vals: [0x80 0x80]
> Pincap 0x0000003e: IN OUT HP Detect Trigger
> Pin Default 0x99130110: [Fixed] Speaker at Int ATAPI
> Conn = ATAPI, Color = Unknown
> DefAssociation = 0x1, Sequence = 0x0
> Misc = NO_PRESENCE
> Pin-ctls: 0x00:
> Unsolicited: tag=00, enabled=0
> Connection: 2
> 0x0c 0x0d*
>

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Greg Gilfillan (greggilfillan)]

I just noticed today the same bug affecting me. I use a Presario CQ62 Compaq laptop running 2D Ubuntu 12.04.1 LTS. My built in speakers work fine always, but if I log out and back in, the green output jack in which I have an external speaker set attached no longer works. I have to do a full reboot to repair.

Let me know if any additional information would be helpful.

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]