[System Product Name, ATI RS880 HDMI, audio (Radeon HD 4200) No sound at all

Bug #1078993 reported by HLM
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

MAY BE I DO NOT HAVE DRIVER

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: alsa-base 1.0.25+dfsg-0ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
Uname: Linux 3.5.0-18-generic x86_64
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
 Cannot open /proc/net/unix: Permission denied
                      USER PID ACCESS COMMAND
 /dev/snd/controlC1: guest-Pul4Hj 2338 F.... pulseaudio
 /dev/snd/controlC0: guest-Pul4Hj 2338 F.... pulseaudio
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
Date: Wed Nov 14 20:16:21 2012
InstallationDate: Installed on 2012-11-13 (1 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=es_MX:es
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_MX.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
Symptom_Card: RS880 HDMI Audio [Radeon HD 4200 Series] - HDA ATI HDMI
Symptom_DevicesInUse:
 Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D3p', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D2c', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code -6: **
 ERROR:pkexec.c:665:main: assertion failed: (polkit_unix_process_get_start_time (POLKIT_UNIX_PROCESS (subject)) > 0)
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [System Product Name, ATI RS690/780 HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/16/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1101
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M5A88-M
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1101:bd03/16/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A88-M:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
HLM (hejjlanda) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Changed in alsa-driver (Ubuntu):
status: Confirmed → New
Revision history for this message
Eliah Kagan (degeneracypressure) wrote :

Are you logged in as Guest? There are a lot of "Permission denied" errors in the information sent by Apport, sometimes even when trying to access information that's available even to limited users (but not necessarily available to Guest). And the error from when Apport tried to run fuser with pkexec (to report Symptom_DevicesInUse) is quite unusual, but I am able to produce this exact error by attempting to run a command-line program with pkexec from a Guest session.

If you were logged in as Guest when you reported this bug, is that because sounds is only broken when you log in as Guest? Does sound work when you log in as a "real" user? If the problem affects the Guest account and other accounts equally, I recommend logging in with a normal user account and running "apport-collect 1078993" (without the quotes) to add information to this bug. Alternatively, you could re-report the bug while logged in as a normal user, then make this bug a duplicate of the new one.

Revision history for this message
HLM (hejjlanda) wrote : Re:[Bug 1078993] Re: [System Product Name, ATI RS880 HDMI, audio (Radeon HD 4200) No sound at all
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thanks for your attention. but today i do not have 12.10 quantal quetzal. i returned to ubuntu 12.04 lts and i do not have any problems. any way thanks you are very nice.
De: <email address hidden>
Para: <email address hidden>
Cc:
Fecha: Sun, 20 Jan 2013 08:57:40 +0000
Asunto: [Bug 1078993] Re: [System Product Name, ATI RS880 HDMI, audio (Radeon HD 4200) No sound at all

> Are you logged in as Guest? There are a lot of "Permission denied"
> errors in the information sent by Apport, sometimes even when trying to
> access information that's available even to limited users (but not
> necessarily available to Guest). And the error from when Apport tried to
> run fuser with pkexec (to report Symptom_DevicesInUse) is quite unusual,
> but I am able to produce this exact error by attempting to run a
> command-line program with pkexec from a Guest session.
>
> If you were logged in as Guest when you reported this bug, is that
> because sounds is only broken when you log in as Guest? Does sound work
> when you log in as a "real" user? If the problem affects the Guest
> account and other accounts equally, I recommend logging in with a normal
> user account and running "apport-collect 1078993" (without the quotes)
> to add information to this bug. Alternatively, you could re-report the
> bug while logged in as a normal user, then make this bug a duplicate of
> the new one.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1078993
>
> Title:
> [System Product Name, ATI RS880 HDMI, audio (Radeon HD 4200) No sound
> at all
>
> Status in “alsa-driver” package in Ubuntu:
> New
>
> Bug description:
> MAY BE I DO NOT HAVE DRIVER
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.10
> Package: alsa-base 1.0.25+dfsg-0ubuntu3
> ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
> Uname: Linux 3.5.0-18-generic x86_64
> ApportVersion: 2.6.1-0ubuntu6
> Architecture: amd64
> AudioDevicesInUse:
> Cannot open /proc/net/unix: Permission denied
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: guest-Pul4Hj 2338 F.... pulseaudio
> /dev/snd/controlC0: guest-Pul4Hj 2338 F.... pulseaudio
> CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
> Date: Wed Nov 14 20:16:21 2012
> InstallationDate: Installed on 2012-11-13 (1 days ago)
> InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
> MarkForUpload: True
> PackageArchitecture: all
> ProcEnviron:
> LANGUAGE=es_MX:es
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=
> LANG=es_MX.UTF-8
> SHELL=/bin/bash
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
> Symptom_Card: RS880 HDMI Audio [Radeon HD 4200 Series] - HDA ATI HDMI
> Symptom_DevicesInUse:
> Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D3p', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D0c', '/dev/snd/...

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Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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