[GA-MA790GP-UD4H, ATI R6xx HDMI, Digital Out, HDMI] No sound at all

Bug #1078451 reported by Burlington Furbert
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

there is no sound from my monitor speakers.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: alsa-base 1.0.25+dfsg-0ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
Uname: Linux 3.5.0-18-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC3: burlington 2115 F.... pulseaudio
 /dev/snd/controlC2: burlington 2115 F.... pulseaudio
 /dev/snd/controlC1: burlington 2115 F.... pulseaudio
 /dev/snd/controlC0: burlington 2115 F.... pulseaudio
Date: Tue Nov 13 16:19:35 2012
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: Juniper HDMI Audio [Radeon HD 5700 Series] - HD-Audio Generic
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC3: burlington 2115 F.... pulseaudio
 /dev/snd/controlC2: burlington 2115 F.... pulseaudio
 /dev/snd/controlC1: burlington 2115 F.... pulseaudio
 /dev/snd/controlC0: burlington 2115 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [GA-MA790GP-UD4H, ATI R6xx HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/08/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F7c
dmi.board.name: GA-MA790GP-UD4H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF7c:bd07/08/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-MA790GP-UD4H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-MA790GP-UD4H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-MA790GP-UD4H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Burlington Furbert (bfurbert) wrote :
Revision history for this message
madbiologist (me-again) wrote :

HDMI audio was disabled by the upstream kernel developers as it causes blank screens on a lot of systems.

You can re-enable HDMI audio by adding "radeon.audio=1" to your GRUB boot options as described at https://help.ubuntu.com/community/Grub2/Troubleshooting#Editing_the_GRUB_2_Menu_During_Boot

If that still doesn't work, or the audio channels are incorrectly mapped, a patch titled "drm/edid: add a helper function to extract the speaker allocation data block" has been published which will hopefully be included in the upstream 3.12 kernel. The patch description reads:

"This adds a helper function to extract the speaker allocation data block from the EDID. This data block describes what speakers are present on the display device."

Revision history for this message
madbiologist (me-again) wrote :

Actually, disregard that. I've just checked your BootDmesg.txt and noticed that you are using the proprietary fglrx (Catalyst) driver. The solution I provided only applies to the open-source radeon driver.

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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