No sound on headphones or internal speakers: PB EasyNote, Realtek ALC260

[Adrian Rossiter]

On ubuntu 12.10, when booting with the new kernel, the microphone works, there is no sound from the headphones socket or speakers. However, when booting 12.10 with the old kernel from 12.04 the microphone does not record but the headphone socket and speakers work fine. My bug report is restricted to the issues with the new kernel.

I am attaching the alsa-info output when booting with the new and old kernel.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: alsa-base 1.0.25+dfsg-0ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
Uname: Linux 3.5.0-18-generic i686
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: adrian 3057 F.... pulseaudio
 /dev/snd/pcmC0D0c: adrian 3057 F...m pulseaudio
Date: Tue Nov 13 16:03:41 2012
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: adrian 3057 F.... pulseaudio
 /dev/snd/pcmC0D0c: adrian 3057 F...m pulseaudio
Symptom_Jack: Green Headphone Out, Rear
Symptom_Type: No sound at all
Title: [Packard Bell EasyNote, Realtek ALC260, Green Headphone Out, Rear] No sound at all
UpgradeStatus: Upgraded to quantal on 2012-10-21 (22 days ago)
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: EasyNote MV85
dmi.chassis.vendor: Packard Bell BV
dmi.modalias: dmi:bvnINSYDE:bvrR1.15:bd09/11/2006:svnPackardBellComputersInternational:pnPackardBellEasyNote:pvrPB51D00804:rvnPACKARDBELLBV:rnEasyNoteMV85:rvrBaseBoardVersion:cvnPackardBellBV:ct1:cvrI:
dmi.product.name: Packard Bell EasyNote
dmi.product.version: PB51D00804
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2012-11-13T14:20:13

[Adrian Rossiter (antiprism)]

My full laptop model is Packard Bell EasyNote V7912, and should have the same sound hardware as the V7900.

[Raymond (superquad-vortex2)]

send email to author if you think it is a regression

http://git.kernel.org/?p=linux/kernel/git/tiwai/sound.git;a=commitdiff;h=ca8f04247eaaec554528279686a514c6ce087bb9;hp=1565cc358585be40608b46f18f7ac431a1aae2bc

if you look at the functional block diagram of alc260 datasheet

there are volume control 0x08. 0x09 and 0x0a for LOUT1, LOUT2 and mono out

LOUT1 can be connected to 0x0f and (0x12, 0x13, 0x14, 0x15)

LOUT2 can be connected to 0x10 and (0x12, 0x13, 0x14, 0x15)

[Raymond (superquad-vortex2)]

may be you can differentiate v7900 and v7912 by codec ssid ?

Codec: Realtek ALC260
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0260
Subsystem Id: 0x16311635
Revision Id: 0x100400

[Raymond (superquad-vortex2)]

it is strange that availability of headphone port is YES when headphone jack detect kcontrol is FALSE and there is no headphone playback volume control for he headphone path

control.22 {
  iface CARD
  name 'Headphone Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }

active profile: <output:analog-stereo+input:analog-stereo>
 sinks:
  alsa_output.pci-0000_00_1b.0.analog-stereo/#0: Built-in Audio Analogue Stereo
 sources:
  alsa_output.pci-0000_00_1b.0.analog-stereo.monitor/#0: Monitor of Built-in Audio Analogue Stereo
  alsa_input.pci-0000_00_1b.0.analog-stereo/#1: Built-in Audio Analogue Stereo
 ports:
  analog-output-headphones: Headphones (priority 9000, available: yes)
   properties:

  analog-input-microphone: Microphone (priority 8700, available: unknown)
   properties:

  analog-input-linein: Line In (priority 8100, available: unknown)
   properties:

  iec958-stereo-output: Digital Output (S/PDIF) (priority 0, available: unknown)
   properties:

[Adrian Rossiter (antiprism)]

Regarding the models, when they came out in 2006 there were a number of people with different models in the V7900 series without sound. pshou from Realtek provided a patch which appeared to work for all the models.

I will send Takashi Iwai a short note to alert him of the issue.

It looks likely that this report is a duplicate of

   https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1065696

Thank you for taking an interest in the problem.

[Raymond (superquad-vortex2)]

http://git.kernel.org/?p=linux/kernel/git/tiwai/sound.git;a=commitdiff;h=bc9f98a9815c452a74e5eb9cbd2ed61b337fdcd2

unsolicited event was not enabled at node 0x0f

but the pin fix from line out (misc=no_presence) to a hp with detection

and this change enabled the unsolicited event and create the headphone jack detection.control

it seem that utomute is peformed by hardware which cannot provide jack state to user space

Sysfs Files
!!-----------

/sys/class/sound/hwC0D0/init_pin_configs:
0x0f 0x01014110
0x10 0x411111f0
0x11 0x411111f0
0x12 0x01a19930
0x13 0x411111f0
0x14 0x01813131
0x15 0x411111f0
0x16 0x99330132
0x17 0x9983013e
0x18 0x01454120
0x19 0x411111f0

/sys/class/sound/hwC0D0/driver_pin_configs:
0x0f 0x01214000

[Raymond (superquad-vortex2)]

seem this beep is also missing in the input source control

Node 0x17 [Pin Complex] wcaps 0x400000: Mono
  Pincap 0x00000020: IN
  Pin Default 0x9983013e: [Fixed] Line In at Int ATAPI
    Conn = ATAPI, Color = Unknown
    DefAssociation = 0x3, Sequence = 0xe
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]