[PORTEGE R500, Realtek ALC262, Black Headphone Out, Left] No sound at all

Bug #1031364 reported by Andrew
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I cannot hear the sound either by laptop speaker or using headphones. I've followed those instructions for my laptop and this didn't helped.. actually ...
 using headphones I can hear very low sound like 0.3% from normal using 150% from Advanced output volume, basically next to nothing using full sound volume available in system:

"
OK. Open this file for editing:
Code:

 gksudo gedit /etc/modprobe.d/alsa-base.conf

Insert this line at the bottom:
Code:

 options snd-hda-intel model=toshiba-s06

Save. Close. Reboot. Check your levels in alsamixer.
Code:

 alsamixer
"

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21
Uname: Linux 3.2.0-27-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu11
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC262 Analog [ALC262 Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: geb 1735 F.... pulseaudio
 /dev/snd/pcmC0D0c: geb 1735 F...m pulseaudio
 /dev/snd/pcmC0D1p: geb 1735 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x82080000 irq 45'
   Mixer name : 'Realtek ALC262'
   Components : 'HDA:10ec0262,11790508,00100100'
   Controls : 18
   Simple ctrls : 9
Date: Tue Jul 31 15:03:04 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
 1735 1735 1735 geb F.... pulseaudio
 /dev/snd/pcmC0D0c: geb F...m pulseaudio
 /dev/snd/pcmC0D1p: geb F...m pulseaudio
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: No sound at all
Title: [PORTEGE R500, Realtek ALC262, Black Headphone Out, Left] No sound at all
UpgradeStatus: Upgraded to precise on 2012-07-27 (3 days ago)
dmi.bios.date: 03/04/2008
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.60
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.60:bd03/04/2008:svnTOSHIBA:pnPORTEGER500:pvrPPR50E-05001TEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: PORTEGE R500
dmi.product.version: PPR50E-05001TEN
dmi.sys.vendor: TOSHIBA

Revision history for this message
Andrew (radamanf) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
Raymond (superquad-vortex2) wrote :

you have to follow up the case upstream if you think this is a regression

git.kernel.org/?p=linux/kernel/git/tiwai/sound.git;a=commitdiff;h=ee0eb25119c2c948b5d30da1a62f6d44020cb636;hp=12837c983dc5ec56155b1e95a6fa9a74e4da381f

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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