Matching subscriptions: No Audio after update kernel 3 2 025 in Ubuntu 12.04 32bits. Good in kernel 3 2 024 ! Same problem with ubuntu 12.10 Quantal

Bug #1014866 reported by ROCHE
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hi, Always the same problem :
 Matching subscriptions: No Audio after update kernel 3 2 025 in Ubuntu 12 04 32bits. Good in kernel 3 2 024 ! Alsa 1 025 not compiled in kernel 3 2 025. It's the same problem with ubuntu 12 10 Upgraded kernell in the 3 2 026 and idem !
What difference beetwin 3 2 0 24 and 3 2 025 ? All parametters are good but no sound on the speakers. Good on earphone and good on HDMI TV ! Sound card analog seems to be undetected now. Many friends have the same problem after last upgrade. They try to create an "asound.conf" file. Not easy because no permission !
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu10
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: rg 1910 F.... pulseaudio
 /dev/snd/controlC0: rg 1910 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xda100000 irq 48'
   Mixer name : 'IDT 92HD75B3X5'
   Components : 'HDA:111d7603,103c3624,00100202'
   Controls : 24
   Simple ctrls : 14
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xda010000 irq 49'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 6
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 12.04 "Precise" - Build i386 LIVE Binary 20120426-12:41
NonfreeKernelModules: fglrx wl
Package: alsa-driver (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.2.0-26.41-generic-pae 3.2.19
Tags: precise
Uname: Linux 3.2.0-26-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
dmi.bios.date: 08/25/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.46
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3624
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 18.51
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.46:bd08/25/2011:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvrRev1:rvnHewlett-Packard:rn3624:rvr18.51:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv7 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
ROCHE (guyroche08-6) wrote :

My parametters :

rg@rg-HP-Pavilion-dv7-Notebook-PC:~$ ls -l /dev/snd
total 0
drwxr-xr-x 2 root root 80 juin 19 2012 by-path
crw-rw---T+ 1 root audio 116, 6 juin 18 23:35 controlC0
crw-rw---T+ 1 root audio 116, 9 juin 18 23:35 controlC1
crw-rw---T+ 1 root audio 116, 5 juin 18 23:35 hwC0D0
crw-rw---T+ 1 root audio 116, 8 juin 18 23:35 hwC1D0
crw-rw---T+ 1 root audio 116, 4 juin 18 23:35 pcmC0D0c
crw-rw---T+ 1 root audio 116, 3 juin 18 23:36 pcmC0D0p
crw-rw---T+ 1 root audio 116, 2 juin 18 23:35 pcmC0D1p
crw-rw---T+ 1 root audio 116, 7 juin 18 23:35 pcmC1D3p
crw-rw---T+ 1 root audio 116, 1 juin 18 23:35 seq
crw-rw---T+ 1 root audio 116, 33 juin 18 23:35 timer
rg@rg-HP-Pavilion-dv7-Notebook-PC:~$ lsmod | grep '^snd' | column -t
snd_hda_codec_hdmi 31775 1
snd_hda_codec_idt 60251 1
snd_hda_intel 32765 4
snd_hda_codec 109562 3 snd_hda_codec_hdmi,snd_hda_codec_idt,snd_hda_intel
snd_hwdep 13276 1 snd_hda_codec
snd_pcm 80845 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
snd_seq_midi 13132 0
snd_rawmidi 25424 1 snd_seq_midi
snd_seq_midi_event 14475 1 snd_seq_midi
snd_seq 51567 2 snd_seq_midi,snd_seq_midi_event
snd_timer 28931 2 snd_pcm,snd_seq
snd_seq_device 14172 3 snd_seq_midi,snd_rawmidi,snd_seq
snd 62064 18 snd_hda_codec_hdmi,snd_hda_codec_idt,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
snd_page_alloc 14108 2 snd_hda_intel,snd_pcm
rg@rg-HP-Pavilion-dv7-Notebook-PC:~$

Hi

Revision history for this message
Daniel Letzeisen (dtl131) wrote :

Please run the following command to gather audio information:
apport-collect 1014866

Note that you can create/edit /etc/asound.conf with this command:
gksu gedit /etc/asound.conf

Also, kernel 3.2.x uses ALSA 1.024 . That is correct.

summary: Matching subscriptions: No Audio after update kernel 3 2 025 in Ubuntu
- 12 04 32bits. Good in kernel 3 2 024 ! Alsa 1 025 not compiled in
- kernel 3 2 025. It's the same problem with ubuntu 12 10 Quantal
+ 12.04 32bits. Good in kernel 3 2 024 ! Same problem with ubuntu 12.10
+ Quantal
affects: ubuntu → alsa-driver (Ubuntu)
Changed in alsa-driver (Ubuntu):
status: New → Incomplete
tags: added: regression-release
Revision history for this message
ROCHE (guyroche08-6) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected precise
description: updated
Revision history for this message
ROCHE (guyroche08-6) wrote : AplayDevices.txt

apport information

Revision history for this message
ROCHE (guyroche08-6) wrote : BootDmesg.txt

apport information

Revision history for this message
ROCHE (guyroche08-6) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
ROCHE (guyroche08-6) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
ROCHE (guyroche08-6) wrote : Card1.Codecs.codec.0.txt

apport information

Revision history for this message
ROCHE (guyroche08-6) wrote : CurrentDmesg.txt

apport information

Revision history for this message
ROCHE (guyroche08-6) wrote : PciMultimedia.txt

apport information

Revision history for this message
ROCHE (guyroche08-6) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
ROCHE (guyroche08-6) wrote : PulseList.txt

apport information

Revision history for this message
ROCHE (guyroche08-6) wrote :

To Mr Dave Lentz

To see that I have with command "cat"
rg@rg-HP-Pavilion-dv7-Notebook-PC:~$ cat /proc/asound/version
Advanced Linux Sound Architecture Driver Version 1.0.24.
rg@rg-HP-Pavilion-dv7-Notebook-PC:~$

aplay command
rg@rg-HP-Pavilion-dv7-Notebook-PC:~$ aplay -l
**** Liste des Périphériques Matériels PLAYBACK ****
carte 0: Intel [HDA Intel], périphérique 0: STAC92xx Analog [STAC92xx Analog]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 0: Intel [HDA Intel], périphérique 1: STAC92xx Digital [STAC92xx Digital]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 1: HDMI [HDA ATI HDMI], périphérique 3: HDMI 0 [HDMI 0]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
rg@rg-HP-Pavilion-dv7-Notebook-PC:~$

When I try all ways with "asound.conf", Sound don't works and only one of the card is selected. default pcm card 1 .... give HDMI default pcm card 0 device 1 give intel digital and default pcm 0 device 0 give all cards like with 3 2 024. But always no sound.

When I wrote

speaker-test -c 2 I have
rg@rg-HP-Pavilion-dv7-Notebook-PC:~$ speaker-test -c 2

speaker-test 1.0.25

Le périphérique de lecture est default
Les paramètres du flux sont 48000Hz, S16_LE, 2 canaux
Utilisation de 16 octaves de 'pink noise'
La fréquence est 48000Hz (demandée 48000Hz)
L'intervalle de la taille du tampon est de 96 à 1048576
L'intervalle de la taille de la période est de 32 à 349526
Taille max. de tampon 1048576 utilisée
Périodes = 4
La durée de la période à été définie= 262144
La taille du tampon à été définie = 1048576
 0 - Avant Gauche
 1 - Avant Droit
Temps par période = 11,677739
 0 - Avant Gauche
 1 - Avant Droit

I saw that this card "default" ?????
And speaker test 1.0.25 ???

Very strange. I think that i have not 1.0.25 alsa card !

Thanks for your help.

Changed in alsa-driver (Ubuntu):
status: Incomplete → New
Revision history for this message
ROCHE (guyroche08-6) wrote :

Strange, When see that sound mixer, system says "pulseaudio". I thought that was be "Alsa" ????

May be problem it's here? Or system does not capture the "good" datas to works ?

Revision history for this message
Luis Henriques (henrix) wrote :

This looks like the same issue as bug #1013183.

I'm building a test kernel and post a link soon so that you can test it. Thanks.

Revision history for this message
ROCHE (guyroche08-6) wrote :

Thanks so much to see our problems. I am not alone to have it and I will tell the final solution to friends of french forum.
If you want to I test things to help you, no problem.
Bye

Revision history for this message
Luis Henriques (henrix) wrote :

Great, thank you.

So, I've uploaded a kernel that I would like you to test. You can download it here:

http://people.canonical.com/~henrix/lp1013183/i386/

Please download it, install it (you can use 'dpkg -i *.deb' for that) and boot it. Also, please attach to this bug a kernel log (you can get it in file /var/log/dmesg after booting into the new kernel).

Thanks.

Revision history for this message
ROCHE (guyroche08-6) wrote : re: [[Bug 1014866] Re: Matching subscriptions: No Audio after update kernel 3 2 025 in Ubuntu 12.04 32bits. Good in kernel 3 2 024 ! Same problem with ubuntu 12.10 Quantal]
Download full text (4.4 KiB)

sorry but I have a problem : system want to use a "super user" terminal. And I don't know how to do that.

When I clic directly on the file, system says that I have a recent kernel installed.

Can you explain me how taking a "super user..." ?

Guy Roche

mail <email address hidden>
mail <email address hidden>

domicile 0324 376446
mobile 0619 178018

> Message du 20/06/12 17:21
> de : "LuisHenriques"<email address hidden>
> à : <email address hidden>
> cc :
> objet : [Bug 1014866] Re: Matching subscriptions: No Audio after update kernel 3 2 025 in Ubuntu 12.04 32bits. Good in kernel 3 2 024 ! Same problem with ubuntu 12.10 Quantal
>
>
> Great, thank you.
>
> So, I've uploaded a kernel that I would like you to test. You can
> download it here:
>
> http://people.canonical.com/~henrix/lp1013183/i386/
>
> Please download it, install it (you can use 'dpkg -i *.deb' for that)
> and boot it. Also, please attach to this bug a kernel log (you can get
> it in file /var/log/dmesg after booting into the new kernel).
>
> Thanks.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1014866
>
> Title:
> Matching subscriptions: No Audio after update kernel 3 2 025 in Ubuntu
> 12.04 32bits. Good in kernel 3 2 024 ! Same problem with ubuntu
> 12.10 Quantal
>
> Status in “alsa-driver” package in Ubuntu:
> New
>
> Bug description:
> Hi, Always the same problem :
> Matching subscriptions: No Audio after update kernel 3 2 025 in Ubuntu 12 04 32bits. Good in kernel 3 2 024 ! Alsa 1 025 not compiled in kernel 3 2 025. It's the same problem with ubuntu 12 10 Upgraded kernell in the 3 2 026 and idem !
> What difference beetwin 3 2 0 24 and 3 2 025 ? All parametters are good but no sound on the speakers. Good on earphone and good on HDMI TV ! Sound card analog seems to be undetected now. Many friends have the same problem after last upgrade. They try to create an "asound.conf" file. Not easy because no permission !
> ---
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
> ApportVersion: 2.0.1-0ubuntu10
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: rg 1910 F.... pulseaudio
> /dev/snd/controlC0: rg 1910 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0xda100000 irq 48'
> Mixer name : 'IDT 92HD75B3X5'
> Components : 'HDA:111d7603,103c3624,00100202'
> Controls : 24
> Simple ctrls : 14
> Card1.Amixer.info:
> Card hw:1 'HDMI'/'HDA ATI HDMI at 0xda010000 irq 49'
> Mixer name : 'ATI R6xx HDMI'
> Components : 'HDA:1002aa01,00aa0100,00100100'
> Controls : 6
> Simple ctrls : 1
> Card1.Amixer.values:
> Simple mixer control 'IEC958',0
> Capabilities: pswitch pswitch-joined penum
> Playback channels: Mono
> Mono: Playback...

Read more...

Revision history for this message
Luis Henriques (henrix) wrote :

It looks like the test kernel doesn't fix the issue reported (bug reported responded to me privately. Thanks for your help, by the way!). This means this bug is not a duplicate of bug #1013183.

Revision history for this message
ROCHE (guyroche08-6) wrote :

OK, I am gld to you but who is looking about this ! I think that many people are waiting to a soluce before upgrading there Ubuntu. What can we do now !!!!

Revision history for this message
ROCHE (guyroche08-6) wrote :

to day, I format my pc with Ubuntu 12.04 32b and I install Ubuntu 12.10 Quantal 64b !!!! What a pity, sound don't work too !!! And I think that is a problem of kernel because sound was good in version 3 2 024. after an upgrade, no sound in speakers but sound on e

Revision history for this message
ROCHE (guyroche08-6) wrote :

on earphone ! The same problem. I am sure that default is on the laptops address on PC HP DV.... (portable PC) : Is there someone to see this problem? On Quantal of course but to repair on precise 32b : it is a LTS version !

Revision history for this message
Jay Bee (jay-bee) wrote :

same problem here... updated to 3.2.025 and sound was no more.

Revision history for this message
ROCHE (guyroche08-6) wrote :

Yes ! it's a lot of time i tell this problem on canonical and nothing seems to be doing.
Have you an HP Pavillon DV - or 7 ? It's seem to be a PC Pavillon HP DV problem. I change system and I load the new Quantal and.... NO SOUND !!!! I am in Quantal 64b (thinking that no problem else). Seems to be resolved on DV6 HP but not on DV7.

some infos on Forum Ubuntu EN :
Problème son Ubuntu 12,04 idem 12,10 Quantal on PC Pavillon DV6 DV7,

Shadow Mage (x-shadow-mage-x) wrote :
#30
Hi,
I would like to confirm that this bug appeared in 3.2.0-25 and was not an issue in 3.2.0-24. Myself and a number of other people are all experiencing this issue using an HP Pavilion DV6, as per this thread on Ubuntu Forums: http://ubuntuforums.org/showthread.php?p=12034674
Is it possible that this specifically affects HP Pavilion DV6 laptops (or perhaps other laptops as well with similar hardware)? If there is any additional information I can provide to help just let me know.

Luis Henriques (henrix) wrote :
#31
Ok, so if you're available to test a few kernels, we can try to find the commit on the 3.2.0-25 kernel that introduced the issue. We can start to bisect the kernel between the two tags (3.2.0-24 and 3.2.0-25) until we find it.
I'll start building the first kernel.
(By the way, you may also want to try the kernel currentely under -proposed. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed.)

Luis Henriques (henrix) wrote :
#37
Thank you for testing.
In the meantime, I started analysing the commits introduced by 3.2.0-25.40 and found a "suspicious" commit:
73b3c06f83fbc43b02f1fe8aa770c37c3becb463: ALSA: hda/idt - Fix power-map for speaker-pins with some HP laptops
So, I've built another test kernel, this time based on the original 3.2.0-25.40 but reverting this commit.
You can find this kernel here:
http://people.canonical.com/~henrix/lp1013183/

Ed Hynan (edhynan) wrote :
#48
Luis, yes the other posters have dv6, but the dv7 is also a 'Pavillion',
etc., and symptoms are the same.
IAC, the kernel at
    http://people.canonical.com/~henrix/lp1013183/old/
(~lp1013183v2) *is* working for me.

Revision history for this message
Luis Henriques (henrix) wrote :

I've received a patch from upstreams that should solve this issue. I've uploaded a new test kernel with this patch applied. Could someone affected by this issue try this kernel and let me know whether it works or not?

The 64bits kernel (amd64) is here:

http://people.canonical.com/~henrix/lp1013183/v4/amd64/

The 32bits kernel (i386) is here:

http://people.canonical.com/~henrix/lp1013183/v4/i386/

Thanks.

Revision history for this message
Luis Henriques (henrix) wrote :

The bug reporter replied privately, stating the test kernel referred on comment #26 fixes the issue.

Also, I'm tagging this bug as a duplicate of bug #1013183.

Revision history for this message
ROCHE (guyroche08-6) wrote :

I Luis,
 I tested the kernell version 64b and sound WORKS !!! Be carefull : I am on Quantal 12.10 64b and I load your kernell for trying. I installed it on my pc HP DV7. Sound works !!!! Its ok for me.

Cheers

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
Kab. Ami. (k-bag) wrote :

Hi,

I'm using Xubuntu12.04 x64 and I have the same problem, no internal sound in a HP Pavillon DV6 from the kernel 3.2.0-24 (Works fine in the 3.2.0-23 and older).

I'm gonna test the patch and let you know the result.

Thanks for your hard work.

Revision history for this message
Kab. Ami. (k-bag) wrote :

Ok, the sound works correctly with the patch.

Should I wait for of the next kernel (..-27) to apply an update? Or the patch will not be included into it?

Thanks again.

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