Hello, thank you for the advice.

I have updated to 12.10. The randomsound package is not installed, but the
problem is still there. Do you have other ideas?

Regards


On 6 November 2012 13:17, Kev Green <email address hidden> wrote:

> Try removing the "randomsound" package if you have it installed?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1003312
>
> Title:
>   [M31EI Series, Realtek ID 861] No sound at all from speakers or
>   headphones
>
> Status in “alsa-driver” package in Ubuntu:
>   Confirmed
>
> Bug description:
>   Sound was working very well in 11.10, after upgrade to 12.04 there is no
> more sound. Initially after upgrade there seemed to be no ouput devices
> listed in the Sound settings.
>   After adding a line to config file (options snd-hda-intel model=generic)
> there is an "Analog Outuput" entry, but still no sound.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 12.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu1
>   ProcVersionSignature: Ubuntu 3.2.0-24.39-generic-pae 3.2.16
>   Uname: Linux 3.2.0-24-generic-pae i686
>   AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
>   AplayDevices:
>    **** List of PLAYBACK Hardware Devices ****
>    card 0: Intel [HDA Intel], device 0: HDA Generic [HDA Generic]
>      Subdevices: 1/1
>      Subdevice #0: subdevice #0
>   ApportVersion: 2.0.1-0ubuntu8
>   Architecture: i386
>   ArecordDevices:
>    **** List of CAPTURE Hardware Devices ****
>    card 0: Intel [HDA Intel], device 0: HDA Generic [HDA Generic]
>      Subdevices: 1/1
>      Subdevice #0: subdevice #0
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  piotr      1939 F.... pulseaudio
>   Card0.Amixer.info:
>    Card hw:0 'Intel'/'HDA Intel at 0xfe0f8000 irq 44'
>      Mixer name : 'Realtek ID 861'
>      Components : 'HDA:10ec0861,15840000,00100300
> HDA:10573055,10573055,00100700'
>      Controls      : 5
>      Simple ctrls  : 4
>   Date: Wed May 23 11:14:59 2012
>   InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate i386
> (20100419.1)
>   PackageArchitecture: all
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Symptom_AlsaRecordingTest: ALSA recording test through plughw:Intel
> failed
>   Symptom_Card: Built-in Audio - HDA Intel
>   Symptom_DevicesInUse:
>    1939  piotr     F.... pulseaudio
>        PID ACCESS COMMAND
>   Symptom_Jack: Black CD, Internal
>   Symptom_Type: No sound at all
>   Title: [M31EI Series, Realtek ID 861, Black CD, Internal] No sound at all
>   UpgradeStatus: Upgraded to precise on 2012-05-21 (2 days ago)
>   dmi.bios.date: 03/15/2006
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 1.02
>   dmi.board.name: M31EI Series
>   dmi.board.vendor: American Megatrends Inc
>   dmi.chassis.type: 10
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr1.02:bd03/15/2006:svnAmericanMegatrendsInc:pnM31EISeries:pvr:rvnAmericanMegatrendsInc:rnM31EISeries:rvr:cvn:ct10:cvr:
>   dmi.product.name: M31EI Series
>   dmi.sys.vendor: American Megatrends Inc
>   mtime.conffile..etc.modprobe.d.alsa.base.conf: 2012-05-22T21:08:32.014968
>
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