[HP EliteBook 8440p, IDT 92HD75B3X5, Speaker, Internal] No sound at all

[mmicotti]

I have this problem since the 11.10: when I start my notebook, Speakers do not work, Whereas headphones do. After standby and resume, Usually but not always, Everything works well.

Any idea how to solve this issue?

My Notebook specs:

Ubuntu 12.04 LTS 64bit (fresh installation)
HP Elitebook 8440p

the output of aplay -l is the following:

Lista di PLAYBACK dispositivi hardware
scheda 0: Intel [HDA Intel], dispositivo 0: STAC92xx Analog [STAC92xx Analog]
  Sottoperiferiche: 0/1
  Sottoperiferica #0: subdevice #0
scheda 1: NVidia [HDA NVidia], dispositivo 3: HDMI 0 [HDMI 0]
  Sottoperiferiche: 1/1
  Sottoperiferica #0: subdevice #0
scheda 1: NVidia [HDA NVidia], dispositivo 7: HDMI 0 [HDMI 0]
  Sottoperiferiche: 1/1
  Sottoperiferica #0: subdevice #0
scheda 1: NVidia [HDA NVidia], dispositivo 8: HDMI 0 [HDMI 0]
  Sottoperiferiche: 1/1
  Sottoperiferica #0: subdevice #0
scheda 1: NVidia [HDA NVidia], dispositivo 9: HDMI 0 [HDMI 0]
  Sottoperiferiche: 1/1
  Sottoperiferica #0: subdevice #0

I tried changing the settings in the /etc/modprobe.d/alsa-base.conf and I tried many model types from this list: http://www.mjmwired.net/kernel/Documentation/sound/alsa/HD-Audio-Models.txt

without success.

Today I noticed also that I have the same problem with the win7 installation on the same laptop..

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: marco 2080 F.... pulseaudio
 /dev/snd/controlC0: marco 2080 F.... pulseaudio
 /dev/snd/pcmC0D0c: marco 2080 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd7420000 irq 48'
   Mixer name : 'IDT 92HD75B3X5'
   Components : 'HDA:111d7603,103c172b,00100202 HDA:11c11040,103c3066,00100200'
   Controls : 20
   Simple ctrls : 11
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xd3000000 irq 16'
   Mixer name : 'Nvidia GPU 0b HDMI/DP'
   Components : 'HDA:10de000b,10de0101,00100100'
   Controls : 24
   Simple ctrls : 4
Date: Wed May 16 09:07:42 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Audio integrato - HDA Intel
Symptom_DevicesInUse:
 2080 2080 2080 marco F.... pulseaudio
 /dev/snd/controlC0: marco F.... pulseaudio
 /dev/snd/pcmC0D0c: marco F...m pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [HP EliteBook 8440p, IDT 92HD75B3X5, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/22/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CCU Ver. F.06
dmi.board.name: 172B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 30.29
dmi.chassis.asset.tag: CZC0183S4M
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68CCUVer.F.06:bd03/22/2010:svnHewlett-Packard:pnHPEliteBook8440p:pvr:rvnHewlett-Packard:rn172B:rvrKBCVersion30.29:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8440p
dmi.sys.vendor: Hewlett-Packard
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2012-05-16T08:11:58.094142

[mmicotti (marco-micotti)]

it seems to be fixed!

The last values for the modprobe.d options I tried did the trick, but only after shutdown (simply rebooting do not work, i don't know why).
I followed the instruction of the last post of this thread: http://www.linux-archive.org/gentoo-user/566518-ff-chromium-trapped-deafness-how-configure-alsa-correctly.html (linked by this other one: http://www.linuxquestions.org/questions/slackware-14/slackware-13-37-audio-setup-seems-fine-no-sound-922521/), and I set the last line of alsa-base.conf as follows:

options snd-intel-hda model=auto,auto enable_msi=1,0 index=0,1 id=Intel,NVidia

Now everything is working fine.. (I hope).

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]