Flash does not work in Firefox in Ubuntu 14.04

Bug #1284479 reported by returningshadow on 2014-02-25
This bug affects 12 people
Affects Status Importance Assigned to Milestone
adobe-flashplugin (Ubuntu)

Bug Description

The plugin does not work, and when I try to install the plugin, there are unmet dependencies. Installing ubuntu-restricted-extras does not fix this.
AddonCompatCheckDisabled: False
ApportVersion: 2.13.2-0ubuntu5
Architecture: amd64
 /dev/snd/controlC0: brasil 1864 F.... pulseaudio
BuildID: 20140115145042
Channel: Unavailable
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
ForcedLayersAccel: False
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
 English (GB) Language Pack - <email address hidden>
 English (South Africa) Language Pack - <email address hidden>
 Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2014-02-24 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140224)
 default via dev wlan0 proto static dev wlan0 proto kernel scope link src metric 9
Package: firefox 27.0~b6+build1-0ubuntu1
PackageArchitecture: amd64
 Windows Media Player Plug-in 10 (compatible; Videos) - /usr/lib/mozilla/plugins/libtotem-gmp-plugin.so (totem-mozilla)
 DivX® Web Player - /usr/lib/mozilla/plugins/libtotem-mully-plugin.so (totem-mozilla)
 VLC Multimedia Plugin (compatible Videos 3.10.1) - /usr/lib/mozilla/plugins/libtotem-cone-plugin.so (totem-mozilla)
 QuickTime Plug-in 7.6.6 - /usr/lib/mozilla/plugins/libtotem-narrowspace-plugin.so (totem-mozilla)
PrefSources: prefs.js
ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
Profiles: Profile0 (Default) - LastVersion=27.0/20140115145042 (In use)
RelatedPackageVersions: totem-mozilla 3.10.1-1ubuntu3
RunningIncompatibleAddons: True
Tags: third-party-packages trusty package-from-proposed
Uname: Linux 3.13.0-11-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/26/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: G4ET98WW (2.58 )
dmi.board.asset.tag: Not Available
dmi.board.name: 2359CTO
dmi.board.vendor: LENOVO
dmi.board.version: Win8 STD DPK TPG
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG4ET98WW(2.58):bd11/26/2013:svnLENOVO:pn2359CTO:pvrThinkPadT530:rvnLENOVO:rn2359CTO:rvrWin8STDDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2359CTO
dmi.product.version: ThinkPad T530
dmi.sys.vendor: LENOVO

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tags: added: apport-collected package-from-proposed third-party-packages trusty
description: updated

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affects: firefox (Ubuntu) → ubuntu
John Kim (kotux) wrote :

Can someone try confirming this?

affects: ubuntu → adobe-flashplugin (Ubuntu)
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in adobe-flashplugin (Ubuntu):
status: New → Confirmed

It has a severe impact on a large portion of Ubuntu users.

Changed in adobe-flashplugin (Ubuntu):
importance: Undecided → Critical
Changed in adobe-isv:
status: New → Confirmed
Changed in adobe-flashplugin (Ubuntu):
status: Confirmed → Triaged
Lucho Nacho (livalenz) wrote :

Terrible bug!! Cant find a solution yet. I installed beta2, from clean. Reinstalling drivers does not help.

Same problem with Firefox. Chromium with Pepperflash works fine.

Bulbul (ziaus-samad) wrote :

Same problem in firefox.

Doug (douglasblackusa-b) wrote :

Chromium with Pepper-flash works fine. as Firefox will not load the latest version of flash as there is a rumor that flash is going obsolete

Ziyad Soobhan (zsoobhan) wrote :

Same issue in Firefox. Also, when you right click a flash window and bring up the settings prompt, it freezes and becomes unclickable.
Pepper-flash works with chromium.

Simon Déziel (sdeziel) wrote :

Adding the following to your /etc/apt/sources.list file:

 deb http://archive.canonical.com/ubuntu/ trusty partner

And running:

 sudo apt-get update && sudo apt-get install adobe-flashplugin

Should pull a plugin that works under Firefox.

Changed in adobe-flashplugin (Ubuntu):
assignee: nobody → Manpreet (manpreetkunnath)
Adam Niedling (krychek) wrote :

Why do people keep assinging bugs to themselves when they have no intention to fix them?

Naël (nathanael-naeri) on 2017-04-23
Changed in adobe-flashplugin (Ubuntu):
assignee: Manpreet (manpreetkunnath) → nobody
Changed in adobe-isv:
status: Confirmed → Incomplete
Changed in adobe-flashplugin (Ubuntu):
status: Triaged → Incomplete
Naël (nathanael-naeri) wrote :

Much has changed regarding the Flash plugin and its support by Adobe and Canonical since this bug was reported. Things are better and simpler. This bug is unlikely to still be occurring, and if it were it certainly wouldn't warrant a Critical status.

The Flash plugin can be installed and kept up-to-date via the flashplugin-installer package in the multiverse repository (NPAPI version) or via the adobe-flashplugin package in Canonical's partner repository (NPAPI and PPAPI versions, recommended). It is currently version 25.0.


I've set this old bug to expire. Please report problems here, or in another bug report, whichever is more appropriate.

Launchpad Janitor (janitor) wrote :

[Expired for adobe-flashplugin (Ubuntu) because there has been no activity for 60 days.]

Changed in adobe-flashplugin (Ubuntu):
status: Incomplete → Expired
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