Contacts not shown in device

Bug #1550958 reported by Bastien Ho
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
address-book-app (Ubuntu)
New
Undecided
Unassigned

Bug Description

I have a synced address book in an owncloud server via syncevolution.

UX is not perfect since I have to manually sync from terminal, but this is not the bug.

My addressbook is also synced on a laptop and an android device.
On each device (and server) I have 486 contacts but in the ubuntu-addressbook-app, I miss several contacts.

I seen there entries while syncing in terminal but nothing in the app, neither in the call history.

If I manually add a missing contact, after syncing, I have a double contact on other devices.

Is it related to cache / number limit... I don't know.

Tags: miss
Revision history for this message
Guillaume F (marsguo) wrote :

I have a similar problem on my second Ubuntu device, but with plain Google and Online accounts.

It works fine on my phone but when I tried to sync contacts on my tablet, some fail to appear – even starred ones. I've tried removing the online account and adding it again, editing one missing contact from my phone and syncing again, but nothing works so far.

I'm not sure it's the same problem, but it seems close enough…

Revision history for this message
Guillaume F (marsguo) wrote :

Sorry, the problem I was facing was not the same… Some of my contacts were not in the "my contacts" group, and so were not synced. My bad!

Revision history for this message
Renato Araujo Oliveira Filho (renatofilho) wrote :

Probably the sync command is not syncing all contact, due the contact be part of others groups, I am not sure that syncevolution syncs contacts from others groups.
Check if you are not facing a similar problem what Guillaume had.

no longer affects: address-book-app
Revision history for this message
Bastien Ho (bastienho) wrote :

Nope,

the contacts are synced as they appear in the log and can be deleted throw syncevolution.

I confirm: they are just not shown in the contact app.

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