[address book] No access to contacts on SIM

Bug #1331346 reported by cm-t arudy on 2014-06-18
This bug affects 8 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Ubuntu UX
Olga Kemmet
address-book-app (Ubuntu)
Renato Araujo Oliveira Filho
ofono (Ubuntu)
Alfonso Sanchez-Beato
ofono (Ubuntu RTM)

Bug Description


There are no option to sync contact for a human being form the Contacts apps, from SIM.

Steps :

 * Launch contacts
 * no option to sync, import/export contact are found on the interface (only a search option and a + option)
 * swipe from down to access the + menu, users might expect to add manually contact here, no more option like importing SIM contact.
 * To be sure I checked in the system settings, no import option found there

User should be able to add contact from his SIM card (no one want to import hundreds of contacts manually)

----------UX comment-----------

Please see as per comment #6

Related branches

Tony Espy (awe) on 2014-06-18
Changed in ofono (Ubuntu):
status: New → Confirmed
Changed in address-book-app (Ubuntu):
status: New → Confirmed
importance: Undecided → Wishlist
Changed in ofono (Ubuntu):
importance: Undecided → Wishlist
Tony Espy (awe) wrote :

Importing contacts from SIM is not currently planned for the first version of Ubuntu Touch. This decision is currently being reviewed internally by product management.

That said, the basic ofono support exists for SIM import. This is supported by the phonebook feature of ofono. The documentation can be found here:


The rilmodem code to support this exists in the following pending pull request:


Tony Espy (awe) wrote :

It also should be noted that SIM contact write support ( one-time, or sync ) is a much more complicated task as it's not currently supported by ofono. This would require working with upstream to extend the existing API and implementing it in the rilmodem driver.

My suggestion would be for a separate bug to be opened for SIM export/sync vs. trying to track both in a single bug.

cm-t arudy (cm-t) wrote :


Just for the record, I created the similar bug for SIM, file and account :

 * SIM (this bug report)
 * file : bug #1331348 ( No access to contacts on File )
 * account : bug #1331351 ( contacts syncing is not enough intuitive )


Tony Espy (awe) wrote :

As the ofono phonebook import code referenced in comment #1 has now been merged into our github repo, I'm changing the status of the ofono task to FixCommitted. To be clear, this is import-only support.

Changed in ofono (Ubuntu):
status: Confirmed → Fix Committed
assignee: nobody → Alfonso Sanchez-Beato (alfonsosanchezbeato)
Changed in ubuntu-ux:
assignee: nobody → Olga Kemmet (olga-kemmet)
Changed in address-book-app (Ubuntu):
assignee: nobody → Renato Araujo Oliveira Filho (renatofilho)
Bill Filler (bfiller) on 2015-02-03
Changed in address-book-app (Ubuntu):
importance: Wishlist → High
Bill Filler (bfiller) on 2015-02-12
tags: added: usability
Changed in address-book-app (Ubuntu):
status: Confirmed → In Progress
Changed in ubuntu-ux:
importance: Undecided → High
summary: - No access to contacts on SIM
+ [address book] No access to contacts on SIM
Changed in ubuntu-ux:
status: New → Triaged
Tony Espy (awe) on 2015-03-04
Changed in ofono (Ubuntu RTM):
status: New → Fix Committed
Tony Espy (awe) wrote :

Changed ofono (Ubuntu) status to FixReleased as this landed in ofono 1.12.bzr6882+15.04.20141126-0ubuntu1, and added a task for RTM set to Confirmed.

Changed in ofono (Ubuntu):
status: Fix Committed → Fix Released
Changed in ofono (Ubuntu RTM):
status: Fix Committed → Confirmed
importance: Undecided → Wishlist
Olga Kemmet (olga-kemmet) wrote :

The long term plan is to include an import option into the Address Book app settings. Design decided not to add an option in the header because in most cases importing SIM contacts is going to be a one time operation.
I believe the interim plan is to include an icon in the landing view of the app, as an individual list item. This item is removed once user did the import.
However, is this item always present or only if the device detects any contacts on the inserted SIM card?

Launchpad Janitor (janitor) wrote :

This bug was fixed in the package address-book-app - 0.2+15.04.20150319-0ubuntu1

address-book-app (0.2+15.04.20150319-0ubuntu1) vivid; urgency=medium

  [ CI Train Bot ]
  * New rebuild forced.

  [ Renato Araujo Oliveira Filho ]
  * Implemented simcard import feature. (LP: #1331346)
 -- CI Train Bot <email address hidden> Thu, 19 Mar 2015 02:02:54 +0000

Changed in address-book-app (Ubuntu):
status: In Progress → Fix Released
Changed in ubuntu-ux:
status: Triaged → In Progress
description: updated
tags: added: bq
John McAleely (john.mcaleely) wrote :

This has been specifically requested by our initial customers.

John McAleely (john.mcaleely) wrote :

@pmcgowan, please triage this for canonical-devices-system-image

Pat McGowan (pat-mcgowan) wrote :

Its fixed in vivid so will be in the next update.

Changed in canonical-devices-system-image:
status: New → Fix Released
milestone: none → ww13-2015
importance: Undecided → Wishlist
Bill Filler (bfiller) on 2015-04-17
Changed in address-book-app:
status: New → Fix Released

Thank's so much for your reactivity and efficience.


"Ce n'est pas parce que l'on possède peu que l'on est pauvre,
c'est parce que l'on désire plus."


Le 17/04/2015 17:14, Bill Filler a écrit :
> ** Changed in: address-book-app
> Status: New => Fix Released

Some people are complaining that still nor working there are receiving timeout messaging from dbus while trying to use ofono test script.

phablet@ubuntu-phablet:~$ /usr/share/ofono/scripts/test-phonebook /ril_0
Traceback (most recent call last):
  File "/usr/share/ofono/scripts/test-phonebook", line 23, in <module>
  File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 70, in __call__
    return self._proxy_method(*args, **keywords)
  File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 145, in __call__
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Message did not receive a reply (timeout by message bus)

Olga Kemmet (olga-kemmet) wrote :

Marking as Fix Released - Tested on arale 15.04 (r76)

Changed in ubuntu-ux:
status: In Progress → Fix Released
vallee (jeanpaul-vallee1) wrote :


I'am at the origin of the comment #12,

-Thanks for the fix, will i be able to import old contacts (and may be messages) stored on the sim or is it a workaround ie. will it be a fix to make the soft quit properly ?
- could you tell us when this release will be available on my phone (i 'm a new user of ubuntu phones and i'm not aware of the updates' schedule/process)

Not urgent.


Would be nice if you could open a new bug, describing your problem and
attach your syslog file: "/var/log/syslog"


On Mon, Aug 17, 2015 at 9:54 AM, vallee <email address hidden> wrote:
> Hi,
> I'am at the origin of the comment #12,
> -Thanks for the fix, will i be able to import old contacts (and may be messages) stored on the sim or is it a workaround ie. will it be a fix to make the soft quit properly ?
> - could you tell us when this release will be available on my phone (i 'm a new user of ubuntu phones and i'm not aware of the updates' schedule/process)
> Not urgent.
> Regards.
> --
> You received this bug notification because you are a bug assignee.
> https://bugs.launchpad.net/bugs/1331346
> Title:
> [address book] No access to contacts on SIM
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/address-book-app/+bug/1331346/+subscriptions

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