Fonts tab crashes app

Bug #783207 reported by Greg Merchan
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
acroread (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: acroread

Open the Document Properties panel with File->Properties... and click on the Fonts tab. Acroread crashes. I tried running from the terminal to see if an error message was given, but none was given at the crash. (Plenty of Gtk+, Gdk, Glib, etc. CRITICAL messages are given during normal operation.)

Revision history for this message
joepink (pinkse) wrote :

I can confirm this annoying bug.

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Sergio Callegari (callegar) wrote :

Confirmed

Changed in acroread (Ubuntu):
status: New → Confirmed
Revision history for this message
Sergio Callegari (callegar) wrote :

Please detail if this also happens on 32 bit platforms.

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Sergio Callegari (callegar) wrote :

Got it.

I believe it should only happen on 64 bit platform. This is the result of a failure in loading appropriate 32 bit libraries when running a 32 bit application.

Workaround

1) Become root and as root do

2) gtk-query-immodules-2.0 | sed 's"/usr/lib/"/usr/lib32/"g' > /etc/gtk-2.0/gtk-immodules.loaders32

3) gdk-pixbuf-query-loaders | sed 's"/usr/lib/"/usr/lib32/"g' > /etc/gtk-2.0/gdk-pixbuf.loaders32

4) Assure that both /etc/gtk-2.0/gtk-immodules.loaders32 and /etc/gtk-2.0/gdk-pixbuf.loaders32 are readable by any user

5) edit /opt/Adobe/Reader9/bin/acroread and change the line

exec ${1+"$@"}

in the LaunchBinary() function into

GTK_IM_MODULE_FILE=/etc/gtk-2.0/gtk-immodules.loaders32 GDK_PIXBUF_MODULE_FILE=/etc/gtk-2.0/gdk-pixbuf.loaders32 exec ${1+"$@"}

6) exit root shell giving up superpowers and as a normal user try acroread again

This should also get rid of many gtk errors.

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Kev Clearwater (kevclearwater) wrote :

Thanks Sergio. No more crash after following your steps on 64bit Natty.

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joepink (pinkse) wrote :

Yes, works, thanks!

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Gianfranco Costamagna (costamagnagianfranco) wrote :

Hi, a new acroread release (0.9.4) is available for update, could you give it a try and tell us if the problem persists?
If you still have this bug please set back the status to "new"
thanks

Changed in acroread (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for acroread (Ubuntu) because there has been no activity for 60 days.]

Changed in acroread (Ubuntu):
status: Incomplete → Expired
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