acroread (adobe reader 9) prints false color scheme on HP Photosmart Premium C410

Bug #743081 reported by peddanet on 2011-03-26
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
acroread (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: acroread

Hi,

with evince I can normally print out my pdf docs to my printer (HP Photosmart Premium C410), but with acroread it prints wrong colors.
I use Ubuntu 10.10 on my ASUS G73J Laptop.

I tried to play with the acroread printing properties but without any success regarding correct printing. Anyone who knows about this or simply can confirm it? On screen everything looks fine...

Regards
Peter

edit: Double sided printing works fine with acroread, but with evince I cannot change settings to double sided, even though it is activated in cups and HPLIP... ok... that part of the problem is solved by:
sudo apt-get install hpijs
(from https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/428588/comments/31)

peddanet (peter-wein) on 2011-03-26
description: updated
peddanet (peter-wein) on 2011-03-27
description: updated

Sent from my HTC

----- Reply message -----
From: "peddanet" <email address hidden>
To: "Rishi Oberoi" <email address hidden>
Subject: [Bug 743081] [NEW] acroread (adobe reader 9) prints false color scheme on HP Photosmart Premium C410
Date: Sat, Mar 26, 2011 18:00

Public bug reported:

Binary package hint: acroread

Hi,

with evince I can normally print out my pdf docs to my printer (HP Photosmart Premium C410), but with acroread it prints wrong colors.
I use Ubuntu 10.10 on my ASUS G73J Laptop.

I tried to play with the acroread printing properties but without any
success regarding correct printing. Anyone who knows about this or
simply can confirm it? On screen everything looks fine...

Regards
Peter

** Affects: acroread (Ubuntu)
     Importance: Undecided
         Status: New

--
You received this bug notification because you are subscribed to
acroread in Ubuntu.
https://bugs.launchpad.net/bugs/743081

Title:
  acroread (adobe reader 9) prints false color scheme on HP Photosmart
  Premium C410

Status in “acroread” package in Ubuntu:
  New

Bug description:
  Binary package hint: acroread

  Hi,

  with evince I can normally print out my pdf docs to my printer (HP Photosmart Premium C410), but with acroread it prints wrong colors.
  I use Ubuntu 10.10 on my ASUS G73J Laptop.

  I tried to play with the acroread printing properties but without any
  success regarding correct printing. Anyone who knows about this or
  simply can confirm it? On screen everything looks fine...

  Regards
  Peter

?

Isn't it the same issue..

Regards,
Atanu

----- Reply message -----
From: "Rishi" <email address hidden>
To: "Atanu Dhar" <email address hidden>
Subject: [Bug 743081] [NEW] acroread (adobe reader 9) prints false color scheme on HP Photosmart Premium C410
Date: Sun, Mar 27, 2011 16:11

Sent from my HTC

----- Reply message -----
From: "peddanet" <email address hidden>
To: "Rishi Oberoi" <email address hidden>
Subject: [Bug 743081] [NEW] acroread (adobe reader 9) prints false color scheme on HP Photosmart Premium C410
Date: Sat, Mar 26, 2011 18:00

Public bug reported:

Binary package hint: acroread

Hi,

with evince I can normally print out my pdf docs to my printer (HP Photosmart Premium C410), but with acroread it prints wrong colors.
I use Ubuntu 10.10 on my ASUS G73J Laptop.

I tried to play with the acroread printing properties but without any
success regarding correct printing. Anyone who knows about this or
simply can confirm it? On screen everything looks fine...

Regards
Peter

** Affects: acroread (Ubuntu)
     Importance: Undecided
         Status: New

--
You received this bug notification because you are subscribed to
acroread in Ubuntu.
https://bugs.launchpad.net/bugs/743081

Title:
  acroread (adobe reader 9) prints false color scheme on HP Photosmart
  Premium C410

Status in “acroread” package in Ubuntu:
  New

Bug description:
  Binary package hint: acroread

  Hi,

  with evince I can normally print out my pdf docs to my printer (HP Photosmart Premium C410), but with acroread it prints wrong colors.
  I use Ubuntu 10.10 on my ASUS G73J Laptop.

  I tried to play with the acroread printing properties but without any
  success regarding correct printing. Anyone who knows about this or
  simply can confirm it? On screen everything looks fine...

  Regards
  Peter

--
You received this bug notification because you are subscribed to
acroread in Ubuntu.
https://bugs.launchpad.net/bugs/743081

Title:
  acroread (adobe reader 9) prints false color scheme on HP Photosmart
  Premium C410

Status in “acroread” package in Ubuntu:
  New

Bug description:
  Binary package hint: acroread

  Hi,

  with evince I can normally print out my pdf docs to my printer (HP Photosmart Premium C410), but with acroread it prints wrong colors.
  I use Ubuntu 10.10 on my ASUS G73J Laptop.

  I tried to play with the acroread printing properties but without any
  success regarding correct printing. Anyone who knows about this or
  simply can confirm it? On screen everything looks fine...

  Regards
  Peter

  edit: Double sided printing works fine with acroread, but with evince I cannot change settings to double sided, even though it is activated in cups and HPLIP... ok... that part of the problem is solved by:
  sudo apt-get install hpijs
  (from https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/428588/comments/31)

peddanet (peter-wein) wrote :

This discussion goes strange... so what is your comment or can you just "parroting" me?

Rishi (rishi) wrote :

Hi Peter,

Could you send me the pdf(mail to <email address hidden>) in question so that I can isloate the issue at my end.
Does the windows reader print the same file correctly.
Also let me know the ppd file that you have used to configure your printer.

Apologies for the earlier comments.

Regards,
 Rishi

Hi Rishi,

I will send you the info today or tomorrow, thank you for your answer!
I am very busy at work and hope to find time to send you

- the document (but you can choose whatever you want)
- the rescanned part of the document, so that you can see the false color scheme
- the rescanned version of evince where everything seems fine....

Sorry for late answer!
Regards
Peter
-------- Original-Nachricht --------
> Datum: Mon, 28 Mar 2011 06:09:31 -0000
> Von: Rishi <email address hidden>
> An: <email address hidden>
> Betreff: [Bug 743081] Re: acroread (adobe reader 9) prints false color scheme on HP Photosmart Premium C410

> Hi Peter,
>
> Could you send me the pdf(mail to <email address hidden>) in question so that I
> can isloate the issue at my end.
> Does the windows reader print the same file correctly.
> Also let me know the ppd file that you have used to configure your
> printer.
>
> Apologies for the earlier comments.
>
> Regards,
> Rishi
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/743081
>
> Title:
> acroread (adobe reader 9) prints false color scheme on HP Photosmart
> Premium C410
>
> Status in “acroread” package in Ubuntu:
> New
>
> Bug description:
> Binary package hint: acroread
>
> Hi,
>
> with evince I can normally print out my pdf docs to my printer (HP
> Photosmart Premium C410), but with acroread it prints wrong colors.
> I use Ubuntu 10.10 on my ASUS G73J Laptop.
>
> I tried to play with the acroread printing properties but without any
> success regarding correct printing. Anyone who knows about this or
> simply can confirm it? On screen everything looks fine...
>
> Regards
> Peter
>
> edit: Double sided printing works fine with acroread, but with evince I
> cannot change settings to double sided, even though it is activated in cups
> and HPLIP... ok... that part of the problem is solved by:
> sudo apt-get install hpijs
> (from
> https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/428588/comments/31)
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/acroread/+bug/743081/+subscribe

Hi, a new acroread release (0.9.4) is available for update, could you give it a try and tell us if the problem persists?
If you still have this bug please set back the status to "new"
thanks

Changed in acroread (Ubuntu):
status: New → Incomplete

Hi, I still can confirm the bug in acroread 9.5.3

Printing colors fine on multiple printers (HP, Brother, etc.) in evince but wrong color scheme in acroread.

Sorry for the quick follow-up comment: it is not only printing. Also on display the colors look totally different than expected.
Example Screenshot: http://imgur.com/UUE6ZjN (left side acroread, right side evince). Evinco representation is expected.

Changed in acroread (Ubuntu):
status: Incomplete → New
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