acroread 9: you do not have permission to write to this file

[Doug Holton]

Using acroread 9.1 from the Canonical Partner repository (acroread is no longer provided by medibuntu).

When clicking the save button in acroread to save a copy of a pdf, it sometimes gives this error: "you do not have permission to write to this file"

See this thread with many others having the same problem with acroread 9:
http://ubuntuforums.org/showthread.php?t=1141801

It looks like it might be a thing with saving to NTFS or FAT drives or something. So far their only workaround is to downgrade to acroread 8.

My workaround is to use the Firefox save as dialog instead, or if reading a pdf locally, just control-drag a copy of the file to the place to copy it.

[Zentai Andras (andras-zentai)]

I have the same problem.
With previous Acrobat reader it worked properly.

I could save any programs with Firefox to directories, located on a mounted ntfs or FAT32 partition, but could not save any files with Acrobat Reader into them.

Affected lines from /etc/fstab :
UUID=4839-85AC /media/data vfat defaults,utf8,umask=007,gid=46 0 1
UUID=60BCC7D1BCC7A040 /media/marci_kulso ntfs defaults,umask=007,gid=46 0 1

Output of 'ls -la' in the directory of /media:

drwxrwx--- 14 root plugdev 16384 1970-01-01 01:00 data
drwxrwx--- 1 root plugdev 4096 2009-09-03 16:16 marci_kulso

I'm in the group of plugdev and I can read and write these mounted partitions without root permissions.

I wounder if I could give Adobe Reader plugdev rights could solve the problem...

[Doug Holton (edtechdev)]

Still have same issue with Acrobat 9.2

Here's my /etc/fstab line used for mounting my windows partition (where acrobat can't save):

UUID=AA840CBC840C8D4F /media/win ntfs-3g defaults,locale=en_US.UTF-8 0 1

There doesn't seem to be a gui front-end for fstab, so I don't know if my fstab line is exactly perfect and proper. I've never had any issues until this though.

[moresun (markus-bader)]

I have the sam issue
using Ubuntu 9.10 „Karmic Koala“ and Acrobat 9.1

I cannot save on my FAT32 partition

[Mayank Manjrekar (mankmonjre)]

I have the issue too.. using both kubuntu 9.10 and 10.04 beta1 with Adobe 9.3.1. I am trying to save in an ntfs partition.

My fstab line for the drive is:

UUID=6C44A61844A5E4D4 /mnt/wind ntfs-3g defaults 0 0

[Gerhard Burger (burger.ga)]

It affects me as well. I'm using ubuntu 10.04 and acroread 9.3.3. I'm also trying to save to a ntfs partition.
My fstab line is:
UUID=248EEFB22D79C452 /media/ntfs1 ntfs defaults,nls=utf8,umask=007,gid=46 0 0

[Stefan Wirbatz (s-wirbatz)]

Also affects writing to AFS Filesystem.
We are using Ubuntu 10.04 and acroread 9.4.2.
Is still somebody working on this case?

[markus5 (mark-vallevand)]

Status please.

[L. R. Y. (lry)]

Adobe Reader 9 still can't save to ntfs partition. Saves fine to ext4 though...

Ubuntu 11.10
acroread 9.4.7
fstab: UUID=B84CE75E4CE715C2 /media/windows ntfs defaults 0 0

If browsers like Opera or Firefox have rights to save to ntfs, why not acroread?

[Philou (debrabantphilippe)]

Hello all,
I have the same problem with "Document Viewer 3.2.1" but, first of all, it's impossible to create a new folder in the "save as" dialog window. Of course, I can create the folder outside the program (with nautilus).
What is wrong with this program ?

[ae (abedwards)]

affects me as well, tried writing to a encfs filesystem. Will need to uninstall as it's not usable in this state.

[Gianfranco Costamagna (costamagnagianfranco)]

Hi, a new acroread release (0.9.4) is available for update, could you give it a try and tell us if the problem persists?
If you still have this bug please set back the status to "new"
thanks

[tuxi (linus-wegmann)]

I have the same problem. Can't save to vfat partition.

Ubuntu 13.10
acroread 9.5.5
fstab: /dev/sda6 /media/data vfat utf8,umask=007,gid=46 0 1