Severe memory leak in mozilla-acroread

[jhansonxi]

Binary package hint: acroread

Ubuntu Hardy Heron 8.04 x86_64
Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9b5) Gecko/2008050509 Firefox/3.0b5
mozilla-acroread 8.1.2-0med

If I open a PDF in the browser (example: http://www.eff.org/files/filenode//EFF_ACTA_submission_032108_0.pdf ) it loads and displays without issue. Top shows it (as ld-linux.so.2) using 110MB of memory. If I browse away to a different page or close the tab, it starts consuming memory at a rate of 1MB/s. If I return back to the PDF, it spawns another instance of ld-linux.so.2 while the first continues to grow. I have to exit Firefox and kill ld-linux.so.2 else it will consume all available memory.

Another report:
http://ubuntuforums.org/showthread.php?t=754944

Terminal messages (repeats endlessly):
(acroread:8575): GLib-GObject-CRITICAL **: g_object_get_data: assertion `G_IS_OBJECT (object)' failed

(acroread:8575): GLib-GObject-WARNING **: invalid uninstantiatable type `(null)' in cast to `GObject'

(acroread:8575): GLib-GObject-CRITICAL **: g_object_get_data: assertion `G_IS_OBJECT (object)' failed

(acroread:8575): GLib-GObject-WARNING **: invalid uninstantiatable type `(null)' in cast to `GObject'

(acroread:8575): GLib-GObject-CRITICAL **: g_object_get_data: assertion `G_IS_OBJECT (object)' failed

(acroread:8575): GLib-GObject-WARNING **: invalid uninstantiatable type `(null)' in cast to `GtkObject'

(npviewer.bin:8374): Gtk-CRITICAL **: gtk_style_detach: assertion `style->attach_count > 0' failed

(npviewer.bin:8374): Gtk-CRITICAL **: gtk_widget_hide: assertion `GTK_IS_WIDGET (widget)' failed

(npviewer.bin:8374): Gtk-CRITICAL **: gtk_widget_destroy: assertion `GTK_IS_WIDGET (widget)' failed

(npviewer.bin:8374): Gtk-CRITICAL **: gtk_widget_hide: assertion `GTK_IS_WIDGET (widget)' failed

(npviewer.bin:8374): Gtk-CRITICAL **: gtk_widget_destroy: assertion `GTK_IS_WIDGET (widget)' failed

(npviewer.bin:8374): Gtk-CRITICAL **: gtk_widget_destroy: assertion `GTK_IS_WIDGET (widget)' failed

[Rui Boon (ruiboon)]

Thank you for taking the time to report this bug and trying to help make Ubuntu better. However, it seems that you are not using a software package provided by the official Ubuntu repositories. Because of this the Ubuntu project can not support or fix your particular bug. Please report this bug to the provider of the software package at https://bugs.launchpad.net/medibuntu/+bugs Thanks!

If you are interested in learning more about software repositories and Ubuntu the following pages should be informative:

1. http://www.ubuntu.com/community/ubuntustory/components - information about Ubuntu repositories
2. https://help.ubuntu.com/community/Repositories - information regarding managing repositories

[jhansonxi (jhansonxi)]

That would be a very irritating response to most people since the package is listed in launchpad. However, I figured it exists because previous versions were supported in Dapper (also Edgy). I suggest mentioning that the package "is not longer supported in current versions of Ubuntu" in the boiler-plate reply. Resubmitting to Medibuntu.

[Reinhard Tartler (siretart)]

moreover since dapper IS still supported, that comment is plain wrong.

[Rui Boon (ruiboon)]

Dapper is supported, but this is being used in hardy, which gets its package from Medibuntu. Specifically, the package description mentioned that "This package isn't supported by Ubuntu: DON'T REPORT BUGS TO UBUNTU!" Though i agree that my phrasing could be better.