[Acer Aspire 5750-9668] Laptop shuts down when the power cord is slightly adjusted, or power button pressed accidently

Bug #1245327 reported by penalvch
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
acpid (Ubuntu)
Invalid
Low
Unassigned

Bug Description

1) lsb_release -rd
Description: Ubuntu Trusty Tahr (development branch)
Release: 14.04

2) apt-cache policy acpid
acpid:
  Installed: 1:2.0.18-1ubuntu2
  Candidate: 1:2.0.18-1ubuntu2
  Version table:
 *** 1:2.0.18-1ubuntu2 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
        100 /var/lib/dpkg/status

3) What is expected to happen is when one adjusts the power cord slightly, or accidentally presses the power button, the computer doesn't immediately begin to shutdown.

4) What happens instead is looks like it received a shutdown event. Previously, when I was using Raring with an HDD i386, a message would pop up asking if I wanted to shutdown, which I didn't. However, now that I'm using an SSD, it just immediately starts shutting down without my being able to either prevent the event altogether, or say no.

This is not an issue where when one adjusts the power cord, is it causing the machine to immediately lose power (hard shutoff). The system does have a battery that functions without AC power.

Attempted the following but this did not work:
1) gksudo mousepad /etc/acpi/powerbtn.sh

change:
/sbin/shutdown -h now "Power button pressed"

to:
# /sbin/shutdown -h now "Power button pressed"

2) cd /etc/acpi && mv powerbtn.sh powerbtn.sh.bak

WORKAROUND: gksudo mousepad /etc/systemd/logind.conf
change:
#HandlePowerKey=ignore

to:
HandlePowerKey=ignore

sudo restart systemd-logind

WORKAROUND: Don't jiggle the point where the power cord meets the board, just pull straight out or straight in. Also, don't hit the power button.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-12-generic 3.11.0-12.19
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: moniker 1982 F.... pulseaudio
Date: Sun Oct 27 23:33:42 2013
HibernationDevice: RESUME=UUID=2acfb304-f013-4949-80e4-1ecdd0cb0632
InstallationDate: Installed on 2013-09-14 (43 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902.1)
MachineType: Acer Aspire 5750
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=60912c9c-2d5a-4031-89a4-184a797fe53f ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-12-generic N/A
 linux-backports-modules-3.11.0-12-generic N/A
 linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/09/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE50_HR
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.21
dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5750:pvrV1.21:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21:
dmi.product.name: Aspire 5750
dmi.product.version: V1.21
dmi.sys.vendor: Acer

Revision history for this message
penalvch (penalvch) wrote :
tags: added: raring
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

When you adjust the power cord, is it causing the machine to lose power? If so, does the system have a battery in it that functions without AC power?

tags: added: kernel-da-key
penalvch (penalvch)
tags: added: latest-bios-1.21
penalvch (penalvch)
description: updated
summary: - [Acer Aspire 5750-9668] Laptop shuts down when the power cord is
- adjusted
+ [Acer Aspire 5750-9668] Laptop shuts down immediately when the power
+ cord is adjusted or power button pressed despite set otherwise
description: updated
penalvch (penalvch)
Changed in linux (Ubuntu):
importance: Medium → Low
description: updated
penalvch (penalvch)
summary: - [Acer Aspire 5750-9668] Laptop shuts down immediately when the power
- cord is adjusted or power button pressed despite set otherwise
+ [Acer Aspire 5750-9668] Laptop shuts down immediately when power button
+ pressed despite set otherwise
Changed in linux (Ubuntu):
status: Confirmed → Invalid
penalvch (penalvch)
summary: - [Acer Aspire 5750-9668] Laptop shuts down immediately when power button
- pressed despite set otherwise
+ [Acer Aspire 5750-9668] Laptop shuts down when the power cord is
+ adjusted
description: updated
Changed in linux (Ubuntu):
status: Invalid → Confirmed
description: updated
description: updated
tags: added: trusty
penalvch (penalvch)
description: updated
description: updated
description: updated
affects: linux (Ubuntu) → acpid (Ubuntu)
Changed in acpid (Ubuntu):
status: Confirmed → Triaged
summary: [Acer Aspire 5750-9668] Laptop shuts down when the power cord is
- adjusted
+ slightly adjusted, or power button pressed accidently
penalvch (penalvch)
description: updated
penalvch (penalvch)
description: updated
description: updated
penalvch (penalvch)
description: updated
description: updated
description: updated
Revision history for this message
penalvch (penalvch) wrote :

Laptop died, EOL release > Invalid.

Changed in acpid (Ubuntu):
status: Triaged → Invalid
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