usb mouse dead on resume - 3 of 4 cpu cores offline

Bug #777555 reported by garyr on 2011-05-05
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
acpi (Ubuntu)
Undecided
Unassigned

Bug Description

New with Natty Narwahl is that the usb mouse frequently does not work coming back from the screensaver or suspend. Unplugging and replugging it works to bring it back to life. Has also happened once or twice with usb keyboard, but never both at the same time.

sudo usb-devices

T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh= 6
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0002 Rev=02.06
S: Manufacturer=Linux 2.6.38-8-generic ehci_hcd
S: Product=EHCI Host Controller
S: SerialNumber=0000:00:12.2
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub

T: Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh= 6
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0002 Rev=02.06
S: Manufacturer=Linux 2.6.38-8-generic ehci_hcd
S: Product=EHCI Host Controller
S: SerialNumber=0000:00:13.2
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub

T: Bus=03 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=12 MxCh= 3
D: Ver= 1.10 Cls=09(hub ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0001 Rev=02.06
S: Manufacturer=Linux 2.6.38-8-generic ohci_hcd
S: Product=OHCI Host Controller
S: SerialNumber=0000:00:12.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub

T: Bus=04 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=12 MxCh= 3
D: Ver= 1.10 Cls=09(hub ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0001 Rev=02.06
S: Manufacturer=Linux 2.6.38-8-generic ohci_hcd
S: Product=OHCI Host Controller
S: SerialNumber=0000:00:12.1
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub

T: Bus=04 Lev=01 Prnt=01 Port=02 Cnt=01 Dev#= 2 Spd=12 MxCh= 4
D: Ver= 1.10 Cls=09(hub ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
P: Vendor=0451 ProdID=1446 Rev=01.10
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=100mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub

T: Bus=04 Lev=02 Prnt=02 Port=00 Cnt=01 Dev#= 3 Spd=1.5 MxCh= 0
D: Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
P: Vendor=045e ProdID=00dd Rev=01.73
S: Manufacturer=Microsoft
S: Product=Comfort Curve Keyboard 2000
C: #Ifs= 2 Cfg#= 1 Atr=a0 MxPwr=100mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=03(HID ) Sub=01 Prot=01 Driver=usbhid
I: If#= 1 Alt= 0 #EPs= 1 Cls=03(HID ) Sub=00 Prot=00 Driver=usbhid

T: Bus=04 Lev=02 Prnt=02 Port=01 Cnt=02 Dev#= 6 Spd=1.5 MxCh= 0
D: Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
P: Vendor=045e ProdID=0040 Rev=03.00
S: Manufacturer=Microsoft
S: Product=Microsoft 3-Button Mouse with IntelliEye(TM)
C: #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=03(HID ) Sub=01 Prot=02 Driver=usbhid

T: Bus=04 Lev=02 Prnt=02 Port=03 Cnt=03 Dev#= 5 Spd=12 MxCh= 0
D: Ver= 2.00 Cls=ff(vend.) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=1385 ProdID=5f01 Rev=00.01
S: Manufacturer=Atheros Communications Inc
S: Product=WPN111
S: SerialNumber=1.0
C: #Ifs= 1 Cfg#= 1 Atr=80 MxPwr=500mA
I: If#= 0 Alt= 0 #EPs= 4 Cls=ff(vend.) Sub=00 Prot=00 Driver=(none)

T: Bus=05 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=12 MxCh= 3
D: Ver= 1.10 Cls=09(hub ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0001 Rev=02.06
S: Manufacturer=Linux 2.6.38-8-generic ohci_hcd
S: Product=OHCI Host Controller
S: SerialNumber=0000:00:13.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub

T: Bus=06 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=12 MxCh= 3
D: Ver= 1.10 Cls=09(hub ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0001 Rev=02.06
S: Manufacturer=Linux 2.6.38-8-generic ohci_hcd
S: Product=OHCI Host Controller
S: SerialNumber=0000:00:13.1
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub

T: Bus=07 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=12 MxCh= 2
D: Ver= 1.10 Cls=09(hub ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0001 Rev=02.06
S: Manufacturer=Linux 2.6.38-8-generic ohci_hcd
S: Product=OHCI Host Controller
S: SerialNumber=0000:00:14.5
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub

garyr (garyrich) wrote :

apparently when you convert a question to a bug it only converts the first post:

https://answers.launchpad.net/ubuntu/+source/acpi/+question/155520

garyr (garyrich) wrote :

sudo modprobe -r psmouse; sleep 3; sudo modprobe psmouse

always wakes the mouse but only wakes the other 3 cores <50% of the time. cpufreq-info also wakes the mouse but doesn't always wake the cores

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in acpi (Ubuntu):
status: New → Confirmed
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