Toshiba satellite L350/L505 fan regulation problem in Ubuntu 8.10/Ubuntu 9.10

[Roncioso]

[Ubuntu 8.10]

Hello,
I recently got a brand new Toshiba Satellite L350 (Intel Centrino Core duo 2). All hardware is working really good on Ubuntu 8.10, except the fan.

I noticed that fan starts to run, apparently for no reason, and never stops.
This happens always (but not only in this case...) when I run synaptic or when I'm updating Ubuntu.

Can someone tell me why this happens?
Reading forums, I installed the CPU temperature applet but it's always at 0°C - Is it working fine? The laptop never seems too hot.

[Amit Kotlovski (amitbk)]

I have a Toshiba Satellite A305-S6898, and I share the same problem.
The problem is that there is no temperature reading for the CPU, that's why it shows 0°C like the original bug reporter says.

After installing lm-sensors, and running 'sensors-detect' the module 'coretemp' was suggested to be loaded.

Loading it I now get the following output from 'sensors':

$ /usr/bin/sensors
acpitz-virtual-0
Adapter: Virtual device
temp1: +0.0°C (crit = +92.0°C)

coretemp-isa-0000
Adapter: ISA adapter
Core 0: +52.0°C (high = +85.0°C, crit = +85.0°C)

coretemp-isa-0001
Adapter: ISA adapter
Core 1: +51.0°C (high = +85.0°C, crit = +85.0°C)

running 'acpi -t':

$ /usr/bin/acpi -t
     Battery 0: Full, 100%
     Thermal 0: ok, 0.0 degrees C

I also tried adding 'acpi_osi="Linux" ' to the kernel options, as this was said to help with this issue, but it does not solve the problem in my case.

With no temperature reading, the fan does not work properly.

Why is the CPU temperature reading module 'coretemp' not loaded as part of a normal Ubuntu laptop installation?
Is it automatically detected and loaded in Jaunty?

Some forum threads dealing with this issue:
http://ubuntuforums.org/showthread.php?t=1047640
http://ubuntuforums.org/showthread.php?t=1042500
http://ubuntuforums.org/showthread.php?t=1073019

Attaching my output of 'lspci -vvn'.

[Ceyx (david-cowan)]

I too am having the same problems:
Jaunty 64 bit AMD, Toshiba L300D with Insyde H20 Bios

Acpitools tells me I don't have a Toshiba
Tried acpi_osi="Linux" to no avail. Disassembled DSDT table, reassembled with no errors.
Tried acpi_osi="Windows 2006"; "Windows NT" ( got these from the table) with some changes, all worse!

Attached is output from Acpitool. Notice there are no thermal trip points set, and most of the devices at the end are disabled.
Also attached is the output from /proc/acpi/thermal_zone/THZN/polling_frequency and trip_points.
Notice polling is disabled, and the only trip point is 105 degrees which doesn't give me much comfort.

Any help would be appreciated - I'll be the guinea pig !

By the way, all is well with the fan in Vista, but that is about all that is well in Vista.

[Ceyx (david-cowan)]

Update:

For Subscribers to this bug:

Somewhere along in my research I read about ACPID .....look it up if your interested. Anyhow, I went to the System Menu, Administration then Services, and then disabled ACPID (power management), then rebooted.

I now have the brightness keys working, muting etc but best of all the FAN comes on around 50 degrees and shuts itself off at around 40....thank god. I was becoming obsessive about the stupid fan. Even thought of storing the laptop in the fridge....

I should mention that I also have acpi_osi="Linux" installed.

I'd say there is a bug in the ACPID scripts....but at this point I don't really care, as it all seems to work just fine.

Ciao !

[Anakin Starkiller (sunrider)]

I still have this problem on Karmic 2.6.31-14 64bits with a Toshiba L505 (L500 series) even with acpi_osi="Linux" AND with acpid disabled (which is by default in karmic according to sysv-rc-conf...).

[Anakin Starkiller (sunrider)]

See output of dmesg | grep -i acpi

[Anakin Starkiller (sunrider)]

This issue is more related to ACPI than computertemp (gnome applet)

[Ceyx (david-cowan)]

I too had this problem again immediately after upgrading to 9.10 Ubuntu, on my Toshiba 300D

using "acpi=force" instead of acpi_osi="Linux" in the menu.lst seems to work fine !

Ciao

[Anakin Starkiller (sunrider)]

Ceyx >> Thanks, I've just tried this on my L505. I thought it was working first...but then I've tried to run glxgears for a couple of time, and now the fan is continuously running at max speed ...though the core temperature is 30°C...
By the way, acpitool still shows <not available> for Fan and Thermal info.

[Anakin Starkiller (sunrider)]

I've still got this problem with 2.6.32rc7 kernel

[Anakin Starkiller (sunrider)]

Could this problem be related to power saving features of open source radeon drivers ?

[Anakin Starkiller (sunrider)]

Eventually, I've found that it was PowerPlay and not ACPI that was causing this issue....PowerPlay is used by ATI card to reduce consumption of graphic cards....and with open source drivers, it's not implemented yet...so I've installed proprietary drivers and now, the fan is running at normal speed and the general temperature is even cooler...
Something positive : powerplay will be soon available with latest branch of open source drivers ;)

[schlauf (schlauf)]

I have a Toshiba L350-D (AMD Athlon QL-60) whose fan starts to blow off after some time on Ubuntu 9.10. Temperature readout works fine, but the fan will never stop again.

This problem did NOT occur whilst running on Ubuntu 8.04. Any suggestions?

[paul (ubuntubug-paulsohier)]

Is there anyone already having a solution for this? Iam able to reproduce this issue. The fan is not spinning at all when using linux, the temperature is readed out correctly. Its at normal usage, with just some internet serving going up to 70C. Once the temperature raises to 80C, the fan spin up at full RPM, however it doesnt spin down.
This is happening with a toshiba L350-168 laptop.

LSPCI:
paul@paul-laptop:~$ lspci
00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07)
00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07)
00:02.1 Display controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07)
00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03)
00:1c.4 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03)
00:1d.3 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation ICH9M/M-E SATA AHCI Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)

paul@paul-laptop:~$ acpi -t
Thermal 0: ok, 41.0 degrees C

paul@paul-laptop:~$ sensors
acpitz-virtual-0
Adapter: Virtual device
temp1: +39.0°C (crit = +110.0°C)

coretemp-isa-0000
Adapter: ISA adapter
Core 0: +33.0°C (high = +100.0°C, crit = +100.0°C)

coretemp-isa-0001
Adapter: ISA adapter
Core 1: +33.0°C (high = +100.0°C, crit = +100.0°C)

(Note, these values are just after the temperature hit 80C, so the fan is spinning at full speed at this moment. )

Iam not sure what exactly the cause is, however, iam unable to load the toshiba_acpi module. It errors out with the next error:
paul@paul-laptop:~$ sudo modprobe toshiba_acpi
[sudo] password for paul:
FATAL: Error inserting toshiba_acpi (/lib/modules/2.6.31-20-core2/kernel/drivers/platform/x86/toshiba_acpi.ko): No such device

This means iam unable to use the toshset functions as the required kernel module isnt loaded:
paul@paul-laptop:~$ toshset
required kernel toshiba support not ...

[BrandonTomlinson (druke)]

hey Anakin Starkiller, what proprietary driver did you use. I'm assuming it's an ati mobility of some sort.

[cbecker78 (usabecker)]

Toshiba satellite L505, Hdry H20 BIOS, intell dual core CPU

Also seeing same issue as above.

(1) Default fan behavior is it will not come on unless I open the ubuntu software center , then it comes on full blast and will not turn off. Monitoring temperature is impossible.

(2) doing "sudo apt-get install acpi" allows temperature of CPUs to be checked from command line, but fan will not come on no matter what after that is installed. I just get to watch my processor temp creep up until I panic around 70 C and restart with Windows 7 so the fan will come on and cool it down.

(3) adding acpi_osi="Linux" to /boot/grub/menu.lst on the appropriate line (coresponding to the kernel I boot) AND haveing acpi installed will start the fan on some low speed at cold boot, and it will stay on continuously at that speed. However, the fan will turn off upon hibernation, and not turn back on again after that unless the laptop is restarted.

#3 seems to be best senario, but not adequate for CPU-intense activities
----
-Would love more information on the proprietary ATI bit by Anakin StarKiller. Any chance you could provide a brief description somewhere for a new linux user to follow?

[Anakin Starkiller (sunrider)]

If you're on Lucid, just install the proprietary driver by installing fglrx.
If you're on Karmic just install the ATI proprietary driver from their website. (search for fglrx driver on google).
See https://help.ubuntu.com/community/BinaryDriverHowto/ATI
Or you can just wait for the kernel >=2.6.35 when the power management will be implemented ;)
See http://www.phoronix.com/vr.php?view=14913
This bug is NOT an ACPI bug (at least for the L505 Toshiba model) ;)

[cbecker78 (usabecker)]

Thanks Anakin Starkiller for the info... I have since learned enough to realize that I have an intel chipset with integrated graphics so the ATI is actually not applicable to my situation. I was able to workaround this issue by removing/unistalling ACPI, adding acpi_osi="Linux" to the grub menu list, and installing lm_sensors. Fans still dies sometimes when resuming from suspend.

[Jordan (jordan178)]

I have the laptop toshiba satelite l350-17z
and i confirn the same problem, after clean install Ubuntu Lucid Lynx 10.04 LTS.
I try with acpi=off in boot options without success.
Here some info:

 cat /proc/acpi/fan/FAN/state
status: on

~$ cat /proc/acpi/thermal_zone/THRM/state
state: ok

:~$ uname -mr
2.6.31-21-generic i686

~$ sensors
acpitz-virtual-0
Adapter: Virtual device
temp1: +59.0°C (crit = +110.0°C)

coretemp-isa-0000
Adapter: ISA adapter
Core 0: +56.0°C (high = +100.0°C, crit = +100.0°C)

coretemp-isa-0001
Adapter: ISA adapter
Core 1: +56.0°C (high = +100.0°C, crit = +100.0°C)

[Jordan (jordan178)]

my fan starting to 70c and never stop and warking to ful speed

[Tosh 123 (tosh123)]

Hi i have Toshiba L300 1A6 model, i have Windows 7 and everything works perfect, but i want to chage to Ubuntu 10.04 as my only OS (i hate dual boot), i installed Ubuntu 10.04 inside Windows and i have Fn keys and CPU temperature problems ... :-( i installed Im sensors but it shows that cpu temperature is 55 C, i also have problems with tap on my touchpad, sometimes i should tap minimum twice to register as one tap... :-((( PLEASE HELP !!! if someone can write me step by step ... i am new to linux :-S Thank you all, i wish i never have this problems in Ubuntu 10.10 :-)

[Ceyx (david-cowan)]

Hi Tose,

    The only solution I came up with is to put a 30 second delay in the
grub boot menu. This seems to stabilize the temperature of the computer
before loading the OS. I also notice a difference when the computer is
cold booted with power plugged in, restarted on battery etc etc. You
may find a combination that works for you. Not very techie, but if it
works .....

     If you are new to Linux, hang in. It is well worth the learning
process.....very rewarding.

     Let me know if I can help - I _may_ be able to.........

Ciao

[Tosh 123 (tosh123)]

Thanks :-), i read your posts on "Linux Forums" and i will use this for my problems :

1. For CPU Fan and Fn keys :

first. sudo apt-get install sensors-applet
next. sudo sensors-detect

next. answer yes to everything.

exit then restart computer.

next. sudo gedit /etc/default/grub and then change

GRUB_CMLINE_LINUX_DEFAULT="quiet splash"

to read

..."quiet splash acpi_osi=Linux"

next. sudo update-grub to update /boot/grub/grub.cfg

exit then restart computer

Then System/Admin/Services and disable ACPID power management and reboot

2. For touchpad :

edit /etc/X11/xorg.conf. Make a backup of the file, then:
sudo gedit /etc/X11/xorg.conf
Find the touchpad section:

Section "InputDevice"
    Identifier "Synaptics Touchpad"
    Driver "synaptics"
    Option "SendCoreEvents" "true"
    Option "Device" "/dev/psaux"
    Option "Protocol" "auto-dev"
    Option "HorizEdgeScroll" "0"
    Option "MinSpeed" "1.0"
    Option "MaxSpeed" "1.8"
    Option "AccelFactor" "0.3"
    Option "MaxTapTime" "0"
EndSection

Please tell me if this solve my problems, i will also like to integrate windows xp becouse i need Adobe CS5 and Cubase, FL studio :-S. If i stuck somewhere i will install Windows 7.

[Tosh 123 (tosh123)]

:-P How can i change my name on my posts :-P if people google me they can find my comments :-D :-S

[Tosh 123 (tosh123)]

:-D now is ok i am Tosh :-DDDD

[Tosh 123 (tosh123)]

HEEELLLPPPP :-((( i try this but my cpu tpmperature is againg 55 C - 63 C :-((( i am LOST :-D or i should use windows 7 :-)

[Ceyx (david-cowan)]

On 10-07-11 02:08 PM, Tosh 123 wrote:
> (Intel Centrino Core duo 2
Look at this :

http://www.thinkwiki.org/wiki/Intel_Core_2_Duo_%28Merom%29

Your temperature range is normal.

It would be better for you to read the help in the Ubuntu Forums. If
you can't find what you need, open a new thread and let me know. I
think we may be junking up this bug report page. (:

Ciao

[Tosh 123 (tosh123)]

hmmm but in windows is 43 C - 50 C ... in ubuntu 55 C - 62 C .... this is not OK :-S

[Tosh 123 (tosh123)]

Ceyx Thank you so much !!!!! if this world have more people like you, it will be haven ! :-) but now i have to go with windows :-) i will wait for Ubuntu 10.10, and i hope that i won't have this problems... and everything will be cool and very good :-), bye pople, best wishes for all !!! :-)

[Tosh 123 (tosh123)]

Hello again, i like to say that with new updates CPU temperature problem and UBUNTU 10.04 is gone :-)) yeeeeee :-D, but i am confused my HDD temperature is hight :-SS 49 C, My HDD is : TOSHIBA MK2546GSX/38MWF8E9S

[Zaher Gharibi (wireless-sha3bisound)]

Hello,

It looks like I am not the only one who is suffering problems with ACPI and overheating issues in Toshiba Laptops. Before I proceed with my question, I would suggest everyone to keep away from Toshiba. This Laptop is the worst I have ever seen. I had IBM ThinkPad for years and tried many Linux distros on it and never had a single issue!

Well, I've got the Satellite M505-S4972 laptop and yesterday, I have installed Ubuntu 10.10 netbook edition. The fan is not working and I tried many things but no luck! I cannot also change the brightness of my LCD becaue Fn doesn't work.. I have updated the system and downloaded all packages available but still have the same problem..

I have also tried to alter some of the parameters in the Grub file but it didn't work for me!

I really liked Ubuntu and I want to stuck with it. Any help??

Thanks,

Zaher

[Zaher Gharibi (wireless-sha3bisound)]

Hello again,

After resuming from standby, the fan is working but keeps working even if the temp is below 40 C. I tried adding acpi_osi="Linux" in /etc/default/grub and reboot but nothing happened. And the Fn buttons are not working as well!

Any advice??

Zaher

[Ceyx (david-cowan)]

On 11-04-05 08:48 PM, Zaher Gharibi wrote:
> Hello again,
>
> After resuming from standby, the fan is working but keeps working even
> if the temp is below 40 C. I tried adding acpi_osi="Linux" in
> /etc/default/grub and reboot but nothing happened. And the Fn buttons
> are not working as well!
>
> Any advice??
>
>
> Zaher
>
Hey Zaher,

     The only thing that worked for me with the fan ( believe me I
looked ! ) was to put a 30 second delay in the grub boot menu,and leave
the rest of grub alone. Then do cold boots. This seems to allow the fan
to stabilize before ACPI takes over. I think I read somewhere about a
"race" condition.....

In grub change the line that looks like this to :

GRUB_TIMEOUT=30

as for your Fn (brightness?) issue look here:

http://ubuntuforums.org/showthread.php?t=1662130

There is a ton of stuff on the forums - you will see. I do not think
you will get much of a response here in Launchpad - the forums are a
better place to help you...

Regards

[racitup (racitup)]

Also affects the Toshiba Satellite L350-235 on Ubuntu 11.04
The following workaround solved both the non-functional fn+F6/F7 Display brightness keys and the auto-dim when going onto battery power, and seems to have solved the fan-always-on problem too:

1. Install lm-sensors: sudo apt-get install lm-sensors
2. Run sensors-detect which will install the 'coretemp' module:
$ more /etc/modules
# /etc/modules: kernel modules to load at boot time.
#
# This file contains the names of kernel modules that should be loaded
# at boot time, one per line. Lines beginning with "#" are ignored.

lp
rtc

# Generated by sensors-detect on Tue May 10 21:00:51 2011
# Chip drivers
coretemp

$ sensors
acpitz-virtual-0
Adapter: Virtual device
temp1: +53.0°C (crit = +114.0°C)

coretemp-isa-0000
Adapter: ISA adapter
Core 0: +50.0°C (high = +105.0°C, crit = +105.0°C)

coretemp-isa-0001
Adapter: ISA adapter
Core 1: +46.0°C (high = +105.0°C, crit = +105.0°C)

3. Modify /etc/default/grub:
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi_osi=Linux"

4. Update grub: sudo update-grub

5. Reboot your machine

NOTE: The toshiba_acpi.ko kernel module will NOT load for this laptop either, but it is not required.