Bug #107937 “[HP nc8430] Laptop is hotter with Ubuntu installed” : Bugs : linux package : Ubuntu

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Laurent Bigonville (bigon) wrote on 2007-04-20:

#1

I also noticed that for a few days (acer TM 8000)

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Olivier (olivier-lacroix) wrote on 2007-04-20:

#2

Yes. me too ! I thought it was only an impression but it may be real. I think I lost one third of my laptop autonomy recently : 3 hours before, 2 now. To be sure i will test the autonomy with Edgy liveCD and Feisty. If confirmed, it would be a HUGE regression.

Using a centrino dothan platform.

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Matic Zgur (mr-zgur) wrote on 2007-04-20:

#3

Yeah, I also lost battery life - it used to be an hour longer with Edgy installed.

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tomaszr (tomasz-rosinski) wrote on 2007-04-30:

#4

Maybe you not running frequency scaling for CPU or this not work correctly?
https://bugs.launchpad.net/ubuntu/+bug/110504

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Matic Zgur (mr-zgur) wrote on 2007-06-10:

#5

According to CPU Frequency Scaling Monitor Applet, it should work correctly.

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JoelF (joel-faber) wrote on 2007-10-03:

#6

My battery life too has been fairly reduced. I just updated to 7.10 beta last night and I'm also having issues with the DVD drive constantly clicking when the tray is shut.

Are the battery and / or heat issues linked to the fact that ATI support is shoddy at best?

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Craig Maloney (craig-decafbad) wrote on 2008-03-11:

#7

The issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release - Hardy Heron. It would help us greatly if you could test with it so we can work on getting it fixed in the actively developed release. You can find out more about the development release at [WWW] http://www.ubuntu.com/testing/

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Matic Zgur (mr-zgur) wrote on 2008-03-12:

#8

I'm running Hardy for a while now and I can confirm that my laptop is still considerably hotter when I'm running Ubuntu than when I'm running Windows XP. I haven't tested battery life yet though.

Revision history for this message

Juksu (jluostar) wrote on 2008-03-27:

#9

Download full text (3.1 KiB)

I also have a HP nc8430 T7200 running uncomfortably hot.
I'm on Hardy Beta 64-bit, all updates to date installed.
I also dual-boot with WinXP, there, the temps and battery life are much better.
I would like to change to Linux completely, but on laptops there still is some streamlining left to do. Heat/power consumption is clearly one of the major problems.
Otherwise, Hardy is VERY close to being a viable option for general use by an average user.

$ uname -a
Linux Possulap 2.6.24-12-generic #1 SMP Wed Mar 12 22:31:43 UTC 2008 x86_64 GNU/Linux

$ cat /proc/acpi/thermal_zone/*/*
<setting not supported>
<polling disabled>
state: active[2]
temperature: 65 C
critical (S5): 256 C
active[0]: 83 C: devices=C32A
active[1]: 72 C: devices=C32B
active[2]: 50 C: devices=C32C
active[3]: 45 C: devices=C32D
<setting not supported>
<polling disabled>
state: ok
temperature: 61 C
critical (S5): 105 C
passive: 102 C: tc1=1 tc2=2 tsp=300 devices=CPU0 CPU1
<setting not supported>
<polling disabled>
state: active[2]
temperature: 74 C
critical (S5): 110 C
active[0]: 105 C: devices=C330
active[1]: 95 C: devices=C32E
active[2]: 65 C: devices=C32F
<setting not supported>
<polling disabled>
state: ok
temperature: 49 C
critical (S5): 80 C
<setting not supported>
<polling disabled>
state: ok
temperature: 41 C
critical (S5): 105 C
passive: 60 C: tc1=1 tc2=2 tsp=300 devices=CPU0 CPU1
<setting not supported>
<polling disabled>
state: ok
temperature: 80 C
critical (S5): 110 C

$ cat /proc/cpuinfo
processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 15
model name : Intel(R) Core(TM)2 CPU T7200 @ 2.00GHz
stepping : 6
cpu MHz : 1000.000
cache size : 4096 KB
physical id : 0
siblings : 2
core id : 0
cpu cores : 2
fpu : yes
fpu_exception : yes
cpuid level : 10
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good pni monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr lahf_lm
bogomips : 3994.35
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

processor : 1
vendor_id : GenuineIntel
cpu family : 6
model : 15
model name : Intel(R) Core(TM)2 CPU T7200 @ 2.00GHz
stepping : 6
cpu MHz : 1000.000
cache size : 4096 KB
physical id : 0
siblings : 2
core id : 1
cpu cores : 2
fpu : yes
fpu_exception : yes
cpuid level : 10
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good pni monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr lahf_lm
bogomips : 3990.04
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

$...

I also have a HP nc8430 T7200 running uncomfortably hot. 
I'm on Hardy Beta 64-bit, all updates to date installed.
I also dual-boot with WinXP, there, the temps and battery life are much better.
I would like to change to Linux completely, but on laptops there still is some streamlining left to do. Heat/power consumption is clearly one of the major problems.
Otherwise, Hardy is VERY close to being a viable option for general use by an average user.

$ uname -a
Linux Possulap 2.6.24-12-generic #1 SMP Wed Mar 12 22:31:43 UTC 2008 x86_64 GNU/Linux

$ cat /proc/acpi/thermal_zone/*/*
<setting not supported>
<polling disabled>
state:                   active[2]
temperature:             65 C
critical (S5):           256 C
active[0]:               83 C: devices=C32A 
active[1]:               72 C: devices=C32B 
active[2]:               50 C: devices=C32C 
active[3]:               45 C: devices=C32D 
<setting not supported>
<polling disabled>
state:                   ok
temperature:             61 C
critical (S5):           105 C
passive:                 102 C: tc1=1 tc2=2 tsp=300 devices=CPU0 CPU1 
<setting not supported>
<polling disabled>
state:                   active[2]
temperature:             74 C
critical (S5):           110 C
active[0]:               105 C: devices=C330 
active[1]:               95 C: devices=C32E 
active[2]:               65 C: devices=C32F 
<setting not supported>
<polling disabled>
state:                   ok
temperature:             49 C
critical (S5):           80 C
<setting not supported>
<polling disabled>
state:                   ok
temperature:             41 C
critical (S5):           105 C
passive:                 60 C: tc1=1 tc2=2 tsp=300 devices=CPU0 CPU1 
<setting not supported>
<polling disabled>
state:                   ok
temperature:             80 C
critical (S5):           110 C

$ cat /proc/cpuinfo
processor	: 0
vendor_id	: GenuineIntel
cpu family	: 6
model		: 15
model name	: Intel(R) Core(TM)2 CPU         T7200  @ 2.00GHz
stepping	: 6
cpu MHz		: 1000.000
cache size	: 4096 KB
physical id	: 0
siblings	: 2
core id		: 0
cpu cores	: 2
fpu		: yes
fpu_exception	: yes
cpuid level	: 10
wp		: yes
flags		: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good pni monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr lahf_lm
bogomips	: 3994.35
clflush size	: 64
cache_alignment	: 64
address sizes	: 36 bits physical, 48 bits virtual
power management:

processor	: 1
vendor_id	: GenuineIntel
cpu family	: 6
model		: 15
model name	: Intel(R) Core(TM)2 CPU         T7200  @ 2.00GHz
stepping	: 6
cpu MHz		: 1000.000
cache size	: 4096 KB
physical id	: 0
siblings	: 2
core id		: 1
cpu cores	: 2
fpu		: yes
fpu_exception	: yes
cpuid level	: 10
wp		: yes
flags		: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good pni monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr lahf_lm
bogomips	: 3990.04
clflush size	: 64
cache_alignment	: 64
address sizes	: 36 bits physical, 48 bits virtual
power management:

$

Juksu (jluostar) on 2008-03-27

Changed in acpi:
status:	New → Confirmed

Revision history for this message

Matic Zgur (mr-zgur) wrote on 2008-04-07: Re: Laptop is hotter with Ubuntu installed

#15

Since it looks like Hardy is affected by this as well, I changed summary to "Laptop is hotter with Ubuntu installed".

Revision history for this message

Kim Chee Leong (kc-leong) wrote on 2008-12-16:

#16

Yes can confirm it on a hp nc8430. Laptop is getting way too hot, even causing hard freezes after heavy cpu usage. It even seems this problem started ocurring with the last two ubuntu releases. Before that I had never any problems.

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Kim Chee Leong (kc-leong) wrote on 2008-12-16:

#19

lspci Edit (2.1 KiB, text/plain)

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Kim Chee Leong (kc-leong) wrote on 2008-12-16:

#22

another one, information is attached as per Debugging Procedures for ACPI.

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Kim Chee Leong (kc-leong) wrote on 2008-12-20:

#23

Well, I solved my overheating problem. I disassembled my laptop and saw that there was dust clogged up. Afterwards not so suprising considering my hp nc8430 is almost two yeats old.

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RonyV (rony-vanderhoven) wrote on 2009-01-07:

#24

I have a new (no dust here) Toshiba Satelitte L350 and installed a dual boot Vista / Kubuntu 8.10 .

In Vista temperature is always okay and fan behaves normal.
In Kubuntu fan is not working (with very high temp) or is always working at full speed .

Revision history for this message

EliCoten (launchpad-elicoten) wrote on 2009-01-23:

#25

I also have a fairly new Toshiba L350D Laptop which has Windows Vista and Ubuntu Intrepid 8.10.

AMD Turion 64 x2 TL60 CPU
ATI Radeon X1250 GPU, with December release ATI Drivers installed

When plugged into AC Adapter fans come on at 80C and then as the laptop cools the fans behave appropriately. I think 80C is a bit high for the fan to start coming on but at least it seems to work more or less.

On battery, however the fans do not come on unless they were on as the laptop started. If I startup the laptop from cold, the fans never come on and the system just gets hotter and hotter (until... I have no idea, I usually switch back to Windows when it gets above about 95C). If I run the system in Ubuntu until it gets hot then restart it, the BIOS turns the fans on and as Ubuntu runs the fans stay exactly as they were [i.e. on at the same speed] when Ubuntu started and so the computer does cool down, but that means that Ubuntu is not controlling the fans at all in that case, just leaving them as they were when the computer started. If I reduce the CPU Frequency back to 800Mhz it usually cools down without the fan but the system also slows down as a result [which obviously I don't always want].

I should add that under Windows the CPU temperature averages at around 48C when idle, rising to maximum 75-80C under full load. Only by covering the vent will it get hotter than 80C in Windows whereas in Ubuntu even when plugged into the AC Adapter it takes until it reaches 80C before the fan comes on.

A possibly related point is that the wireless card also appears to be overheating as it works initially but then as it gets used it stops working. Resetting it using ifconfig <if> down, and then ifconfig <up> and then iwconfig and dhclient to set it often makes it work again but for less time each time I do it, hence the overheating suspicion. If I try resetting it immediately after it stopped workign it usually works for only a few seconds/minutes. I should note that I am always running from battery when using wireless because I have no internet in the building where I keep the charger. In case its relevant this model of Toshiba laptop has a Realtek RTL878B wireless chipset.

I also have a fairly new Toshiba L350D Laptop which has Windows Vista and Ubuntu Intrepid 8.10.

AMD Turion 64 x2 TL60 CPU
ATI Radeon X1250 GPU, with December release ATI Drivers installed

When plugged into AC Adapter fans come on at 80C and then as the laptop cools the fans behave appropriately. I think 80C is a bit high for the fan to start coming on but at least it seems to work more or less.

On battery, however the fans do not come on unless they were on as the laptop started. If I startup the laptop from cold, the fans never come on and the system just gets hotter and hotter (until... I have no idea, I usually switch back to Windows when it gets above about 95C). If I run the system in Ubuntu until it gets hot then restart it, the BIOS turns the fans on and as Ubuntu runs the fans stay exactly as they were [i.e. on at the same speed] when Ubuntu started and so the computer does cool down, but that means that Ubuntu is not controlling the fans at all in that case, just leaving them as they were when the computer started. If I reduce the CPU Frequency back to 800Mhz it usually cools down without the fan but the system also slows down as a result [which obviously I don't always want].

I should add that under Windows the CPU temperature averages at around 48C when idle, rising to maximum 75-80C under full load. Only by covering the vent will it get hotter than 80C in Windows whereas in Ubuntu even when plugged into the AC Adapter it takes until it reaches 80C before the fan comes on.

A possibly related point is that the wireless card also appears to be overheating as it works initially but then as it gets used it stops working. Resetting it using ifconfig <if> down, and then ifconfig <up> and then iwconfig and dhclient to set it often makes it work again but for less time each time I do it, hence the overheating suspicion. If I try resetting it immediately after it stopped workign it usually works for only a few seconds/minutes. I should note that I am always running from battery when using wireless because I have no internet in the building where I keep the charger. In case its relevant this model of Toshiba laptop has a Realtek RTL878B wireless chipset.

Revision history for this message

annyhaiyan (annyhaiyan) wrote on 2009-02-20:

#26

I bought http://www.shopgogo.ca/hp/nc8430.htm hp nc8430 battery , really great, if everyone has the time, then on the next to see Oh, can not miss this good chance!

Revision history for this message

devstefano (devstefano) wrote on 2009-06-16:

#27

Imho the main problem isn't the CPU but the GPU, I have an Asus F3jP with an Ati mobility x1700,
I run a 9.04 ubuntu, and i undestand my pc become hot cause my GPU work always at full frequency!
With old Ati driver I can set the frequency but now with this open driver I can't so my videocard work always at 452/351 MHz.

Scaling GPU\MEM with ATI DRIVER
1: 128/135 MHz [low voltage]
2: 392/252 MHz
* 3: 452/351 MHz [default state]

Please help! Ati mobility need powerset!

Revision history for this message

CoolGuru (jitkp85) wrote on 2010-11-04:

#28

My Dell Inspiron heats up considerable when I use Ubuntu 10.04 LTS but the temperature is normal when I use Windows Vista Basic

Changed in acpi (Ubuntu):
assignee:	nobody → CoolGuru (jitkp85)
status:	Confirmed → Opinion

EliCoten (launchpad-elicoten) on 2011-05-27

Changed in acpi (Ubuntu):
status:	Opinion → Confirmed

Revision history for this message

riprop (riprop) wrote on 2011-11-15:

#29

I have same problem, HP nw8440 laptop is overheating and also think that ATI GPU is problem.

I have been already opened bug for it, but thing now is the same:
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/887842

Thomas Hotz (thotz-deactivatedaccount) on 2012-10-04

Changed in acpi (Ubuntu):
assignee:	CoolGuru (jitkp85) → nobody

Revision history for this message

penalvch (penalvch) wrote on 2014-01-08:

#30

Matic Zgur, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux REPLACE-WITH-BUG-NUMBER

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

affects:	acpi (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance:	Undecided → Low
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2014-03-10:

#31

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

Revision history for this message

CoolGuru (jitkp85) wrote on 2014-03-10: apport information

#32

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jpillai 1974 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf6afc000 irq 46'
   Mixer name : 'IDT 92HD71B7X'
   Components : 'HDA:111d76b2,102802aa,00100302'
   Controls : 30
   Simple ctrls : 15
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=8230a26c-640d-45bf-abed-8ccd84cb9ac8
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
MachineType: Dell Inc. Inspiron 1545
MarkForUpload: True
NonfreeKernelModules: wl
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-47-generic root=UUID=793f862d-d154-41d6-bc32-391814d8d921 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.5.0-47.71~precise1-generic 3.5.7.30
RelatedPackageVersions:
linux-restricted-modules-3.5.0-47-generic N/A
linux-backports-modules-3.5.0-47-generic N/A
linux-firmware 1.79.10
Tags: precise running-unity
Uname: Linux 3.5.0-47-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 12/07/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 0J037P
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA14:bd12/07/2009:svnDellInc.:pnInspiron1545:pvr:rvnDellInc.:rn0J037P:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1545
dmi.sys.vendor: Dell Inc.

tags:

added: apport-collected precise running-unity

Revision history for this message

CoolGuru (jitkp85) wrote on 2014-03-10: AcpiTables.txt

#33

apport information

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CoolGuru (jitkp85) wrote on 2014-03-10: AlsaDevices.txt

#34

apport information

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CoolGuru (jitkp85) wrote on 2014-03-10: AplayDevices.txt

#35

apport information

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CoolGuru (jitkp85) wrote on 2014-03-10: BootDmesg.txt

#36

apport information

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CoolGuru (jitkp85) wrote on 2014-03-10: CRDA.txt

#37

apport information

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CoolGuru (jitkp85) wrote on 2014-03-10: Card0.Amixer.values.txt

#38

apport information

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CoolGuru (jitkp85) wrote on 2014-03-10: Card0.Codecs.codec.0.txt

#39

apport information

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CoolGuru (jitkp85) wrote on 2014-03-10: CurrentDmesg.txt

#40

apport information

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CoolGuru (jitkp85) wrote on 2014-03-10: IwConfig.txt

#41

apport information

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CoolGuru (jitkp85) wrote on 2014-03-10: Lspci.txt

#42

apport information

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CoolGuru (jitkp85) wrote on 2014-03-10: Lsusb.txt

#43

apport information

Revision history for this message

CoolGuru (jitkp85) wrote on 2014-03-10: PciMultimedia.txt

#44

apport information

Revision history for this message

CoolGuru (jitkp85) wrote on 2014-03-10: ProcCpuinfo.txt

#45

apport information

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CoolGuru (jitkp85) wrote on 2014-03-10: ProcInterrupts.txt

#46

apport information

Revision history for this message

CoolGuru (jitkp85) wrote on 2014-03-10: ProcModules.txt

#47

apport information

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CoolGuru (jitkp85) wrote on 2014-03-10: PulseList.txt

#48

apport information

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CoolGuru (jitkp85) wrote on 2014-03-10: RfKill.txt

#49

apport information

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CoolGuru (jitkp85) wrote on 2014-03-10: UdevDb.txt

#50

apport information

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CoolGuru (jitkp85) wrote on 2014-03-10: UdevLog.txt

#51

apport information

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CoolGuru (jitkp85) wrote on 2014-03-10: WifiSyslog.gz

#52

apport information

Revision history for this message

penalvch (penalvch) wrote on 2014-03-13:

#53

CoolGuru, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

summary:	- Laptop is hotter with Ubuntu installed + [HP nc8430] Laptop is hotter with Ubuntu installed
tags:	added: fiesty removed: apport-collected precise running-unity

Affects		Status	Importance	Assigned to
	linux (Ubuntu)	Expired	Low	Unassigned
Nominated for Hardy by ashgtx
Nominated for Intrepid by ashgtx
Nominated for Jaunty by ashgtx

Ubuntu
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[HP nc8430] Laptop is hotter with Ubuntu installed

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[HP nc8430] Laptop is hotter with Ubuntu installed

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Ubuntu
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