| 2019-09-14 08:38:54 |
Hans-Petter Falao |
bug |
|
|
added bug |
| 2019-09-14 08:47:08 |
Apport retracing service |
bug |
|
|
added subscriber Crash bug triagers for Ubuntu packages |
| 2019-09-14 08:47:11 |
Apport retracing service |
attachment added |
|
Stacktrace.txt https://bugs.launchpad.net/bugs/1843982/+attachment/5288608/+files/Stacktrace.txt |
|
| 2019-09-14 08:47:12 |
Apport retracing service |
attachment added |
|
StacktraceSource.txt https://bugs.launchpad.net/bugs/1843982/+attachment/5288609/+files/StacktraceSource.txt |
|
| 2019-09-14 08:47:13 |
Apport retracing service |
attachment added |
|
ThreadStacktrace.txt https://bugs.launchpad.net/bugs/1843982/+attachment/5288610/+files/ThreadStacktrace.txt |
|
| 2019-09-14 08:47:15 |
Apport retracing service |
attachment removed |
CoreDump.gz https://bugs.launchpad.net/bugs/1843982/+attachment/5288595/+files/CoreDump.gz |
|
|
| 2019-09-14 08:47:16 |
Apport retracing service |
gnome-shell (Ubuntu): importance |
Undecided |
Medium |
|
| 2019-09-14 08:47:20 |
Apport retracing service |
tags |
amd64 apport-crash eoan need-amd64-retrace third-party-packages |
amd64 apport-crash eoan third-party-packages |
|
| 2019-09-16 12:36:23 |
Daniel van Vugt |
affects |
gnome-shell (Ubuntu) |
accountsservice (Ubuntu) |
|
| 2019-09-16 14:36:42 |
Gunnar Hjalmarsson |
information type |
Private |
Public |
|
| 2019-09-18 11:53:26 |
Daniel van Vugt |
summary |
gnome-shell crashed with SIGSEGV in g_str_hash() |
Various programs crashed with SIGSEGV in g_str_hash() from g_hash_table_lookup() from update_user() |
|
| 2019-09-18 11:54:13 |
Launchpad Janitor |
accountsservice (Ubuntu): status |
New |
Confirmed |
|
| 2019-12-19 01:32:31 |
Daniel van Vugt |
description |
.
ProblemType: Crash
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
Uname: Linux 5.3.0-10-generic x86_64
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 14 10:29:16 2019
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
InstallationDate: Installed on 2019-05-24 (112 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190523)
ProcCmdline: /usr/bin/gnome-shell
ProcEnviron:
LANG=nb_NO.UTF-8
LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 3.34.0-2ubuntu1
Signal: 11
SourcePackage: gnome-shell
StacktraceTop:
g_str_hash () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
g_hash_table_lookup () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libaccountsservice.so.0
g_closure_invoke () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
Title: gnome-shell crashed with SIGSEGV in g_str_hash()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
separator: |
https://errors.ubuntu.com/problem/3a817938d76d231fdfc8f698392fbf5e3724084f
ProblemType: Crash
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
Uname: Linux 5.3.0-10-generic x86_64
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 14 10:29:16 2019
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
InstallationDate: Installed on 2019-05-24 (112 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190523)
ProcCmdline: /usr/bin/gnome-shell
ProcEnviron:
LANG=nb_NO.UTF-8
LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 3.34.0-2ubuntu1
Signal: 11
SourcePackage: gnome-shell
StacktraceTop:
g_str_hash () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
g_hash_table_lookup () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libaccountsservice.so.0
g_closure_invoke () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
Title: gnome-shell crashed with SIGSEGV in g_str_hash()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
separator: |
|
| 2019-12-19 09:35:42 |
Sebastien Bacher |
bug watch added |
|
https://gitlab.freedesktop.org/accountsservice/accountsservice/issues/55 |
|
| 2019-12-19 09:35:42 |
Sebastien Bacher |
accountsservice (Ubuntu): importance |
Medium |
High |
|
| 2019-12-19 09:35:42 |
Sebastien Bacher |
accountsservice (Ubuntu): status |
Confirmed |
Triaged |
|
| 2019-12-19 09:47:52 |
Daniel van Vugt |
bug task added |
|
accountsservice |
|
| 2019-12-19 10:32:52 |
Bug Watch Updater |
accountsservice: status |
Unknown |
New |
|
| 2020-03-25 01:38:49 |
Daniel van Vugt |
bug watch added |
|
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=948228 |
|
| 2020-03-25 01:38:49 |
Daniel van Vugt |
bug task added |
|
accountsservice (Debian) |
|
| 2020-03-30 11:02:54 |
Bug Watch Updater |
accountsservice (Debian): status |
Unknown |
Confirmed |
|
| 2020-04-03 18:11:26 |
Apport retracing service |
tags |
amd64 apport-crash eoan third-party-packages |
amd64 apport-crash eoan focal third-party-packages |
|
| 2020-04-06 04:44:14 |
Daniel van Vugt |
tags |
amd64 apport-crash eoan focal third-party-packages |
amd64 apport-crash champagne eoan focal third-party-packages |
|
| 2020-04-07 06:06:51 |
Daniel van Vugt |
tags |
amd64 apport-crash champagne eoan focal third-party-packages |
amd64 apport-crash champagne eoan focal rls-ff-incoming third-party-packages |
|
| 2020-04-07 14:08:23 |
Martin Wimpress |
accountsservice (Ubuntu): assignee |
|
Iain Lane (laney) |
|
| 2020-04-08 01:46:16 |
Daniel van Vugt |
description |
https://errors.ubuntu.com/problem/3a817938d76d231fdfc8f698392fbf5e3724084f
ProblemType: Crash
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
Uname: Linux 5.3.0-10-generic x86_64
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 14 10:29:16 2019
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
InstallationDate: Installed on 2019-05-24 (112 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190523)
ProcCmdline: /usr/bin/gnome-shell
ProcEnviron:
LANG=nb_NO.UTF-8
LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 3.34.0-2ubuntu1
Signal: 11
SourcePackage: gnome-shell
StacktraceTop:
g_str_hash () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
g_hash_table_lookup () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libaccountsservice.so.0
g_closure_invoke () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
Title: gnome-shell crashed with SIGSEGV in g_str_hash()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
separator: |
https://errors.ubuntu.com/problem/3a817938d76d231fdfc8f698392fbf5e3724084f
https://errors.ubuntu.com/problem/3945cd9cdcec914cab9a3220d05e9696933336c7
ProblemType: Crash
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
Uname: Linux 5.3.0-10-generic x86_64
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 14 10:29:16 2019
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
InstallationDate: Installed on 2019-05-24 (112 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190523)
ProcCmdline: /usr/bin/gnome-shell
ProcEnviron:
LANG=nb_NO.UTF-8
LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 3.34.0-2ubuntu1
Signal: 11
SourcePackage: gnome-shell
StacktraceTop:
g_str_hash () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
g_hash_table_lookup () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libaccountsservice.so.0
g_closure_invoke () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
Title: gnome-shell crashed with SIGSEGV in g_str_hash()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
separator: |
|
| 2020-04-08 01:47:48 |
Daniel van Vugt |
description |
https://errors.ubuntu.com/problem/3a817938d76d231fdfc8f698392fbf5e3724084f
https://errors.ubuntu.com/problem/3945cd9cdcec914cab9a3220d05e9696933336c7
ProblemType: Crash
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
Uname: Linux 5.3.0-10-generic x86_64
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 14 10:29:16 2019
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
InstallationDate: Installed on 2019-05-24 (112 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190523)
ProcCmdline: /usr/bin/gnome-shell
ProcEnviron:
LANG=nb_NO.UTF-8
LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 3.34.0-2ubuntu1
Signal: 11
SourcePackage: gnome-shell
StacktraceTop:
g_str_hash () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
g_hash_table_lookup () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libaccountsservice.so.0
g_closure_invoke () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
Title: gnome-shell crashed with SIGSEGV in g_str_hash()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
separator: |
https://errors.ubuntu.com/problem/597be858df957473f357a9249b002b0e39f42781
https://errors.ubuntu.com/problem/3a817938d76d231fdfc8f698392fbf5e3724084f
https://errors.ubuntu.com/problem/3945cd9cdcec914cab9a3220d05e9696933336c7
ProblemType: Crash
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
Uname: Linux 5.3.0-10-generic x86_64
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 14 10:29:16 2019
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
InstallationDate: Installed on 2019-05-24 (112 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190523)
ProcCmdline: /usr/bin/gnome-shell
ProcEnviron:
LANG=nb_NO.UTF-8
LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 3.34.0-2ubuntu1
Signal: 11
SourcePackage: gnome-shell
StacktraceTop:
g_str_hash () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
g_hash_table_lookup () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libaccountsservice.so.0
g_closure_invoke () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
Title: gnome-shell crashed with SIGSEGV in g_str_hash()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
separator: |
|
| 2020-04-15 15:55:21 |
Iain Lane |
nominated for series |
|
Ubuntu Focal |
|
| 2020-04-15 15:55:21 |
Iain Lane |
bug task added |
|
accountsservice (Ubuntu Focal) |
|
| 2020-04-15 15:55:26 |
Iain Lane |
accountsservice (Ubuntu Focal): milestone |
|
ubuntu-20.04.1 |
|
| 2020-04-18 12:41:08 |
Lyubomir |
bug |
|
|
added subscriber Lyubomir Parvanov |
| 2020-04-20 21:43:27 |
Sebastien Bacher |
tags |
amd64 apport-crash champagne eoan focal rls-ff-incoming third-party-packages |
amd64 apport-crash champagne eoan focal third-party-packages |
|
| 2020-04-20 21:43:33 |
Sebastien Bacher |
tags |
amd64 apport-crash champagne eoan focal third-party-packages |
amd64 apport-crash eoan focal third-party-packages |
|
| 2020-04-24 01:06:28 |
Ubuntu QA Website |
tags |
amd64 apport-crash eoan focal third-party-packages |
amd64 apport-crash eoan focal iso-testing third-party-packages |
|
| 2020-05-05 16:13:15 |
Iain Lane |
description |
https://errors.ubuntu.com/problem/597be858df957473f357a9249b002b0e39f42781
https://errors.ubuntu.com/problem/3a817938d76d231fdfc8f698392fbf5e3724084f
https://errors.ubuntu.com/problem/3945cd9cdcec914cab9a3220d05e9696933336c7
ProblemType: Crash
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
Uname: Linux 5.3.0-10-generic x86_64
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 14 10:29:16 2019
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
InstallationDate: Installed on 2019-05-24 (112 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190523)
ProcCmdline: /usr/bin/gnome-shell
ProcEnviron:
LANG=nb_NO.UTF-8
LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 3.34.0-2ubuntu1
Signal: 11
SourcePackage: gnome-shell
StacktraceTop:
g_str_hash () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
g_hash_table_lookup () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libaccountsservice.so.0
g_closure_invoke () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
Title: gnome-shell crashed with SIGSEGV in g_str_hash()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
separator: |
[ Description ]
When accountsservice's daemon is restarted - particularly when there is a user configured for auto login - it can cause code using its library to crash. This is bad because gnome-shell is one of those users which crashes.
[ QA ]
Configure a user for automatic login in gnome-shell.
Restart accounts-daemon.service (sudo systemctl restart accounts-daemon.service) a few times, leaving several seconds between each attempt.
See that it crashes if you don't have this SRU, and doesn't if you do have it.
---
Test that fast user switching still works properly.
---
Take a look at the error reports listed below and hopefully see them not occurring (barring the usual noise) with the SRU.
[ Regression potential ]
We think this is safe - it tells clients that the daemon is away when it quits, and is back when it comes back. They should get appropriate signals to indicate this. Nevertheless, these signals are sent when they weren't before now, so that could cause problems. Watch out for errors creeping up with this SRU.
We wondered upstream whether some more protections might be needed. I'm thinking that those should be *additional* safety rails around this fix, but it could actually be that more is needed and this fix isn't complete.
[ Original report ]
https://errors.ubuntu.com/problem/597be858df957473f357a9249b002b0e39f42781
https://errors.ubuntu.com/problem/3a817938d76d231fdfc8f698392fbf5e3724084f
https://errors.ubuntu.com/problem/3945cd9cdcec914cab9a3220d05e9696933336c7
ProblemType: Crash
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
Uname: Linux 5.3.0-10-generic x86_64
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 14 10:29:16 2019
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
InstallationDate: Installed on 2019-05-24 (112 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190523)
ProcCmdline: /usr/bin/gnome-shell
ProcEnviron:
LANG=nb_NO.UTF-8
LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 3.34.0-2ubuntu1
Signal: 11
SourcePackage: gnome-shell
StacktraceTop:
g_str_hash () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
g_hash_table_lookup () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libaccountsservice.so.0
g_closure_invoke () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
Title: gnome-shell crashed with SIGSEGV in g_str_hash()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
separator: |
|
| 2020-05-05 18:02:26 |
Launchpad Janitor |
accountsservice (Ubuntu): status |
Triaged |
Fix Released |
|
| 2020-05-07 09:49:26 |
Łukasz Zemczak |
accountsservice (Ubuntu Focal): status |
Triaged |
Fix Committed |
|
| 2020-05-07 09:49:28 |
Łukasz Zemczak |
bug |
|
|
added subscriber Ubuntu Stable Release Updates Team |
| 2020-05-07 09:49:30 |
Łukasz Zemczak |
bug |
|
|
added subscriber SRU Verification |
| 2020-05-07 09:49:34 |
Łukasz Zemczak |
tags |
amd64 apport-crash eoan focal iso-testing third-party-packages |
amd64 apport-crash eoan focal iso-testing third-party-packages verification-needed verification-needed-focal |
|
| 2020-05-15 08:12:57 |
Iain Lane |
description |
[ Description ]
When accountsservice's daemon is restarted - particularly when there is a user configured for auto login - it can cause code using its library to crash. This is bad because gnome-shell is one of those users which crashes.
[ QA ]
Configure a user for automatic login in gnome-shell.
Restart accounts-daemon.service (sudo systemctl restart accounts-daemon.service) a few times, leaving several seconds between each attempt.
See that it crashes if you don't have this SRU, and doesn't if you do have it.
---
Test that fast user switching still works properly.
---
Take a look at the error reports listed below and hopefully see them not occurring (barring the usual noise) with the SRU.
[ Regression potential ]
We think this is safe - it tells clients that the daemon is away when it quits, and is back when it comes back. They should get appropriate signals to indicate this. Nevertheless, these signals are sent when they weren't before now, so that could cause problems. Watch out for errors creeping up with this SRU.
We wondered upstream whether some more protections might be needed. I'm thinking that those should be *additional* safety rails around this fix, but it could actually be that more is needed and this fix isn't complete.
[ Original report ]
https://errors.ubuntu.com/problem/597be858df957473f357a9249b002b0e39f42781
https://errors.ubuntu.com/problem/3a817938d76d231fdfc8f698392fbf5e3724084f
https://errors.ubuntu.com/problem/3945cd9cdcec914cab9a3220d05e9696933336c7
ProblemType: Crash
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
Uname: Linux 5.3.0-10-generic x86_64
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 14 10:29:16 2019
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
InstallationDate: Installed on 2019-05-24 (112 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190523)
ProcCmdline: /usr/bin/gnome-shell
ProcEnviron:
LANG=nb_NO.UTF-8
LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 3.34.0-2ubuntu1
Signal: 11
SourcePackage: gnome-shell
StacktraceTop:
g_str_hash () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
g_hash_table_lookup () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libaccountsservice.so.0
g_closure_invoke () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
Title: gnome-shell crashed with SIGSEGV in g_str_hash()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
separator: |
[ Description ]
When accountsservice's daemon is restarted - particularly when there is a user configured for auto login - it can cause code using its library to crash. This is bad because gnome-shell is one of those users which crashes.
[ QA ]
Configure a user for automatic login in gnome-shell.
Update to this SRU, and then *restart your system*. The crash is in the library part, and so you will still see it if programs loaded the buggy version. Restarting is the easiest way to make sure you're not on it.
Restart accounts-daemon.service (sudo systemctl restart accounts-daemon.service) a few times, leaving several seconds between each attempt.
See that it crashes if you don't have this SRU, and doesn't if you do have it.
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Test that fast user switching still works properly.
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Take a look at the error reports listed below and hopefully see them not occurring (barring the usual noise) with the SRU.
[ Regression potential ]
We think this is safe - it tells clients that the daemon is away when it quits, and is back when it comes back. They should get appropriate signals to indicate this. Nevertheless, these signals are sent when they weren't before now, so that could cause problems. Watch out for errors creeping up with this SRU.
We wondered upstream whether some more protections might be needed. I'm thinking that those should be *additional* safety rails around this fix, but it could actually be that more is needed and this fix isn't complete.
[ Original report ]
https://errors.ubuntu.com/problem/597be858df957473f357a9249b002b0e39f42781
https://errors.ubuntu.com/problem/3a817938d76d231fdfc8f698392fbf5e3724084f
https://errors.ubuntu.com/problem/3945cd9cdcec914cab9a3220d05e9696933336c7
ProblemType: Crash
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
Uname: Linux 5.3.0-10-generic x86_64
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 14 10:29:16 2019
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
InstallationDate: Installed on 2019-05-24 (112 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190523)
ProcCmdline: /usr/bin/gnome-shell
ProcEnviron:
LANG=nb_NO.UTF-8
LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 3.34.0-2ubuntu1
Signal: 11
SourcePackage: gnome-shell
StacktraceTop:
g_str_hash () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
g_hash_table_lookup () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libaccountsservice.so.0
g_closure_invoke () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
?? () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
Title: gnome-shell crashed with SIGSEGV in g_str_hash()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
separator: |
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| 2020-05-15 15:33:43 |
Bug Watch Updater |
accountsservice: status |
New |
Fix Released |
|
| 2020-06-05 20:58:23 |
Sebastien Bacher |
tags |
amd64 apport-crash eoan focal iso-testing third-party-packages verification-needed verification-needed-focal |
amd64 apport-crash eoan focal iso-testing third-party-packages verification-done verification-done-focal |
|
| 2020-06-16 17:39:35 |
Launchpad Janitor |
accountsservice (Ubuntu Focal): status |
Fix Committed |
Fix Released |
|
| 2020-06-16 17:39:40 |
Brian Murray |
removed subscriber Ubuntu Stable Release Updates Team |
|
|
|
| 2020-06-27 11:46:49 |
Bug Watch Updater |
accountsservice (Debian): status |
Confirmed |
Fix Released |
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