Microsoft LifeChat LX-3000 is recognized but no sound

[Max Mouse]

Release: 11 (katya)
Edition: Gnome 32-bit

After plugging in Microsoft LifeChat LX-3000 usb headset into my IBM T61 type 6464, I get no sound out of the headset. The Sound Preferences utility sees the device under the Hardware and Outputs tab. Only troubleshooting done is restart and try different usb port. Headset worked perfectly on same hardware with Windows 7 Professional 32 bit.

[Flavio Santos (fshenrique)]

In my Mint 18 the problem is to the microphone on LX-3000 not works.
It works fine on Windows 10, but on Linux Mint not.
The headphones work fine..

[Tony Byrne (tony-badwolf)]

Affects Kubuntu 20.10, versions 20.04 and 20.04.2 work fine.

[Paul White (paulw2u)]

According to https://wiki.ubuntu.com/Bugs/FindRightPackage#Hardware_Malfunctions hardware issues should be reported against the Linux kernel so reassigning the Ubuntu task.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 822512

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Hui Wang (hui.wang)]

Does anyone still have issue on the Microsoft LifeChat LX-3000 under ubuntu linux? If so, please upload the log (plug the LX3000, $pa-info > pa-info.txt, upload the pa-info.txt).

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]