cannot hear the sound

Bug #759998 reported by Alessandro Losavio
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Binary package hint: xfce4-mixer

-Xubuntu 11.04 Beta2 amd64

Step to reproduce it:
1) Open a music file (eg. .mp3) with Parole.

Cannot hear the songs and the second jump during playback. I encountered the same problem even when playing movies on YouTube.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: xfce4-mixer 1:4.8.0-1ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
Architecture: amd64
Date: Wed Apr 13 16:11:02 2011
ExecutablePath: /usr/bin/xfce4-mixer
LiveMediaBuild: Xubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110413.2)
ProcEnviron:
 SHELL=/bin/bash
 LANGUAGE=it_IT:en
 LANG=it_IT.UTF-8
SourcePackage: xfce4-mixer
UpgradeStatus: No upgrade log present (probably fresh install)
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe7f8000 irq 46'
   Mixer name : 'Realtek ALC887'
   Components : 'HDA:10ec0887,1043837b,00100202'
   Controls : 33
   Simple ctrls : 19
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfe8fc000 irq 46'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 11.04
LiveMediaBuild: Xubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427)
MachineType: System manufacturer System Product Name
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=it_IT:en
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/xhostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- persistent mode debian-installer/language=it keyboard-configuration/layoutcode?=it
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-8-generic N/A
 linux-backports-modules-2.6.38-8-generic N/A
 linux-firmware 1.52
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: natty
Uname: Linux 2.6.38-8-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 06/01/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0302
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5QL-VM EPU
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0302:bd06/01/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QL-VMEPU:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Alessandro Losavio (alo21) wrote :
tags: added: iso-testing
Revision history for this message
Lionel Le Folgoc (mrpouit) wrote :

Not related to xfce4-mixer, probably the sound is muted by default, I don't know why.

affects: xfce4-mixer (Ubuntu) → ubuntu
Revision history for this message
Alessandro Losavio (alo21) wrote : Re: [Bug 759998] Re: cannot hear the sound

Il 15/04/2011 09:45, Lionel Le Folgoc ha scritto:
> Not related to xfce4-mixer, probably the sound is muted by default, I
> don't know why.
>
> ** Package changed: xfce4-mixer (Ubuntu) => ubuntu
>
weird, because I got up iopersonalmente

Revision history for this message
Chad A Davis (chadadavis) wrote :

Potentially a duplicate of bug 770349

Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 759998

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Thanks in advance!

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Alessandro Losavio (alo21) wrote : AcpiTables.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Alessandro Losavio (alo21) wrote : AlsaDevices.txt

apport information

Revision history for this message
Alessandro Losavio (alo21) wrote : AplayDevices.txt

apport information

Revision history for this message
Alessandro Losavio (alo21) wrote : ArecordDevices.txt

apport information

Revision history for this message
Alessandro Losavio (alo21) wrote : AudioDevicesInUse.txt

apport information

Revision history for this message
Alessandro Losavio (alo21) wrote : BootDmesg.txt

apport information

Revision history for this message
Alessandro Losavio (alo21) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Alessandro Losavio (alo21) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Alessandro Losavio (alo21) wrote : Card1.Codecs.codec.0.txt

apport information

Revision history for this message
Alessandro Losavio (alo21) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Alessandro Losavio (alo21) wrote : IwConfig.txt

apport information

Revision history for this message
Alessandro Losavio (alo21) wrote : Lspci.txt

apport information

Revision history for this message
Alessandro Losavio (alo21) wrote : Lsusb.txt

apport information

Revision history for this message
Alessandro Losavio (alo21) wrote : PciMultimedia.txt

apport information

Revision history for this message
Alessandro Losavio (alo21) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Alessandro Losavio (alo21) wrote : ProcCpuinfo_.txt

apport information

Revision history for this message
Alessandro Losavio (alo21) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Alessandro Losavio (alo21) wrote : ProcModules.txt

apport information

Revision history for this message
Alessandro Losavio (alo21) wrote : UdevDb.txt

apport information

Revision history for this message
Alessandro Losavio (alo21) wrote : UdevLog.txt

apport information

Revision history for this message
Alessandro Losavio (alo21) wrote : WifiSyslog.txt

apport information

Revision history for this message
Jānis Kangarooo (kangarooo) wrote :

I also have this on Xubuntu 11.04 installed yesterday

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Alessandro Losavio (alo21) wrote :

Testing Ubuntu 11.10 alpha 1 amd64, I have not found the bug. In fact I can safely listen to music in the format. mp3 and music from YouTube, without having to configure anything.

Thanks

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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