Activity log for bug #75566

Date Who What changed Old value New value Message
2006-12-13 04:22:33 david l goodrich bug added bug
2006-12-13 04:27:24 david l goodrich description I'm running a computer with a Soyo K7VME motherboard. The onboard sound is handled by a VIA V82xx device. According to everything I've seen, the system is set up correctly. I followed the instructions at RestrictedFormats[1] to allow my fresh install of 6.06 to play MP3s, but this didn't work. Programs can play mp3s now, but I'm not hearing any output. I know the speakers work, I just tested them by plugging them into my iPod. Audio-out worked Back In The Day when this computer was running Windows XP, so I don't think the hardware is damaged in any way. I set out to follow the Comprehensive Sound Problem Solutions Guide[2]. It hasn't really helped. 1. Go to a shell and type: aplay -l dlg@pedro:~$ aplay -l card 0: V8235 [VIA 8235], device 0: VIA 8235 [VIA 8235] Subdevices: 4/4 Subdevice #0: subdevice #0 Subdevice #1: subdevice #1 Subdevice #2: subdevice #2 Subdevice #3: subdevice #3 card 0: V8235 [VIA 8235], device 1: VIA 8235 [VIA 8235] Subdevices: 1/1 Subdevice #0: subdevice #0 dlg@pedro:~$ 2. Type this into the shell: lspci -v dlg@pedro:~$ lspci -v | grep -A5 Audio 0000:00:11.5 Multimedia audio controller: VIA Technologies, Inc. VT8233/A/8235/8237 AC97 Audio Controller (rev 50) Subsystem: Unknown device a723:10fd Flags: medium devsel, IRQ 185 I/O ports at e000 [size=256] Capabilities: <available only to root> dlg@pedro:~$ 4. Now go back to the shell and type sudo modprobe snd-... dlg@pedro:~$ lsmod | grep ^snd_via snd_via82xx 28824 1 dlg@pedro:~$ the module was already loaded automatically at boot. I checked alsamixer, none of the outputs are muted. I hear no output playing an mp3 in Movie Player, Rhythmbox, gxine or mpg123. Clicking the "Test" button in gstreamer-properties for each of the audio output options produces no output. and so, even though this is a fresh install, I re-install the audio dlg@pedro:~$ sudo apt-get --purge remove linux-sound-base alsa-base alsa-utils ... dlg@pedro:~$ sudo apt-get install linux-sound-base alsa-base alsa-utils ... dlg@pedro:~$ sudo apt-get install gdm ubuntu-desktop and reboot. and still no sound. someone at CIALUG suggests[3] blacklisting the snd-via82xx-modem module. It didn't have any effect on the problem. This was originally submitted at the Ubuntu forums[4], but recieved little (as of this writing, no) attention. Matthew Nuzum suggested[5] I file this as a bug here. Thank you for your help. 1. https://help.ubuntu.com/community/RestrictedFormats#head-ca36a48df46a615e785bcf4ad33a94db3942a2da 2. http://ubuntuforums.org/showthread.php?t=205449%3Cbr%20/%3E 3. http://cialug.org/pipermail/cialug/2006-December/006768.html 4. http://ubuntuforums.org/showthread.php?t=317213 5. http://cialug.org/pipermail/cialug/2006-December/006767.html I'm running a computer with a Soyo K7VME motherboard. The onboard sound is handled by a VIA V82xx device. According to everything I've seen, the system is set up correctly. I followed the instructions at RestrictedFormats[1] to allow my fresh install of 6.06 to play MP3s, but this didn't work. Programs can play mp3s now, but I'm not hearing any output. I know the speakers work, I just tested them by plugging them into my iPod. Audio-out worked Back In The Day when this computer was running Windows XP, so I don't think the hardware is damaged in any way. I set out to follow the Comprehensive Sound Problem Solutions Guide[2]. It hasn't really helped. 1. Go to a shell and type: aplay -l dlg@pedro:~$ aplay -l card 0: V8235 [VIA 8235], device 0: VIA 8235 [VIA 8235] Subdevices: 4/4 Subdevice #0: subdevice #0 Subdevice #1: subdevice #1 Subdevice #2: subdevice #2 Subdevice #3: subdevice #3 card 0: V8235 [VIA 8235], device 1: VIA 8235 [VIA 8235] Subdevices: 1/1 Subdevice #0: subdevice #0 dlg@pedro:~$ 2. Type this into the shell: lspci -v dlg@pedro:~$ lspci -v | grep -A5 Audio 0000:00:11.5 Multimedia audio controller: VIA Technologies, Inc. VT8233/A/8235/8237 AC97 Audio Controller (rev 50) Subsystem: Unknown device a723:10fd Flags: medium devsel, IRQ 185 I/O ports at e000 [size=256] Capabilities: <available only to root> dlg@pedro:~$ 4. Now go back to the shell and type sudo modprobe snd-... dlg@pedro:~$ lsmod | grep ^snd_via snd_via82xx 28824 1 dlg@pedro:~$ the module was already loaded automatically at boot. I checked alsamixer, none of the outputs are muted. I hear no output playing an mp3 in Movie Player, Rhythmbox, gxine or mpg123. Clicking the "Test" button in gstreamer-properties for each of the audio output options produces no output. and so, even though this is a fresh install, I re-install the audio dlg@pedro:~$ sudo apt-get --purge remove linux-sound-base alsa-base alsa-utils ... dlg@pedro:~$ sudo apt-get install linux-sound-base alsa-base alsa-utils ... dlg@pedro:~$ sudo apt-get install gdm ubuntu-desktop and reboot. and still no sound. someone at CIALUG suggests[3] blacklisting the snd-via82xx-modem module. So I made my /etc/modprobe.d/blacklist-modem look like this: dlg@pedro:~$ grep -v ^# /etc/modprobe.d/blacklist-modem blacklist snd-via82xx-modem dlg@pedro:~$ And rebooted. No effect. It didn't have any effect on the problem. This was originally submitted at the Ubuntu forums[4], but recieved little (as of this writing, no) attention. Matthew Nuzum suggested[5] I file this as a bug here. Thank you for your help. 1. https://help.ubuntu.com/community/RestrictedFormats#head-ca36a48df46a615e785bcf4ad33a94db3942a2da 2. http://ubuntuforums.org/showthread.php?t=205449%3Cbr%20/%3E 3. http://cialug.org/pipermail/cialug/2006-December/006768.html 4. http://ubuntuforums.org/showthread.php?t=317213 5. http://cialug.org/pipermail/cialug/2006-December/006767.html
2006-12-13 04:27:51 david l goodrich description I'm running a computer with a Soyo K7VME motherboard. The onboard sound is handled by a VIA V82xx device. According to everything I've seen, the system is set up correctly. I followed the instructions at RestrictedFormats[1] to allow my fresh install of 6.06 to play MP3s, but this didn't work. Programs can play mp3s now, but I'm not hearing any output. I know the speakers work, I just tested them by plugging them into my iPod. Audio-out worked Back In The Day when this computer was running Windows XP, so I don't think the hardware is damaged in any way. I set out to follow the Comprehensive Sound Problem Solutions Guide[2]. It hasn't really helped. 1. Go to a shell and type: aplay -l dlg@pedro:~$ aplay -l card 0: V8235 [VIA 8235], device 0: VIA 8235 [VIA 8235] Subdevices: 4/4 Subdevice #0: subdevice #0 Subdevice #1: subdevice #1 Subdevice #2: subdevice #2 Subdevice #3: subdevice #3 card 0: V8235 [VIA 8235], device 1: VIA 8235 [VIA 8235] Subdevices: 1/1 Subdevice #0: subdevice #0 dlg@pedro:~$ 2. Type this into the shell: lspci -v dlg@pedro:~$ lspci -v | grep -A5 Audio 0000:00:11.5 Multimedia audio controller: VIA Technologies, Inc. VT8233/A/8235/8237 AC97 Audio Controller (rev 50) Subsystem: Unknown device a723:10fd Flags: medium devsel, IRQ 185 I/O ports at e000 [size=256] Capabilities: <available only to root> dlg@pedro:~$ 4. Now go back to the shell and type sudo modprobe snd-... dlg@pedro:~$ lsmod | grep ^snd_via snd_via82xx 28824 1 dlg@pedro:~$ the module was already loaded automatically at boot. I checked alsamixer, none of the outputs are muted. I hear no output playing an mp3 in Movie Player, Rhythmbox, gxine or mpg123. Clicking the "Test" button in gstreamer-properties for each of the audio output options produces no output. and so, even though this is a fresh install, I re-install the audio dlg@pedro:~$ sudo apt-get --purge remove linux-sound-base alsa-base alsa-utils ... dlg@pedro:~$ sudo apt-get install linux-sound-base alsa-base alsa-utils ... dlg@pedro:~$ sudo apt-get install gdm ubuntu-desktop and reboot. and still no sound. someone at CIALUG suggests[3] blacklisting the snd-via82xx-modem module. So I made my /etc/modprobe.d/blacklist-modem look like this: dlg@pedro:~$ grep -v ^# /etc/modprobe.d/blacklist-modem blacklist snd-via82xx-modem dlg@pedro:~$ And rebooted. No effect. It didn't have any effect on the problem. This was originally submitted at the Ubuntu forums[4], but recieved little (as of this writing, no) attention. Matthew Nuzum suggested[5] I file this as a bug here. Thank you for your help. 1. https://help.ubuntu.com/community/RestrictedFormats#head-ca36a48df46a615e785bcf4ad33a94db3942a2da 2. http://ubuntuforums.org/showthread.php?t=205449%3Cbr%20/%3E 3. http://cialug.org/pipermail/cialug/2006-December/006768.html 4. http://ubuntuforums.org/showthread.php?t=317213 5. http://cialug.org/pipermail/cialug/2006-December/006767.html I'm running a computer with a Soyo K7VME motherboard. The onboard sound is handled by a VIA V82xx device. According to everything I've seen, the system is set up correctly. I followed the instructions at RestrictedFormats[1] to allow my fresh install of 6.06 to play MP3s, but this didn't work. Programs can play mp3s now, but I'm not hearing any output. I know the speakers work, I just tested them by plugging them into my iPod. Audio-out worked Back In The Day when this computer was running Windows XP, so I don't think the hardware is damaged in any way. I set out to follow the Comprehensive Sound Problem Solutions Guide[2]. It hasn't really helped. 1. Go to a shell and type: aplay -l dlg@pedro:~$ aplay -l card 0: V8235 [VIA 8235], device 0: VIA 8235 [VIA 8235] Subdevices: 4/4 Subdevice #0: subdevice #0 Subdevice #1: subdevice #1 Subdevice #2: subdevice #2 Subdevice #3: subdevice #3 card 0: V8235 [VIA 8235], device 1: VIA 8235 [VIA 8235] Subdevices: 1/1 Subdevice #0: subdevice #0 dlg@pedro:~$ 2. Type this into the shell: lspci -v dlg@pedro:~$ lspci -v | grep -A5 Audio 0000:00:11.5 Multimedia audio controller: VIA Technologies, Inc. VT8233/A/8235/8237 AC97 Audio Controller (rev 50) Subsystem: Unknown device a723:10fd Flags: medium devsel, IRQ 185 I/O ports at e000 [size=256] Capabilities: <available only to root> dlg@pedro:~$ 4. Now go back to the shell and type sudo modprobe snd-... dlg@pedro:~$ lsmod | grep ^snd_via snd_via82xx 28824 1 dlg@pedro:~$ the module was already loaded automatically at boot. I checked alsamixer, none of the outputs are muted. I hear no output playing an mp3 in Movie Player, Rhythmbox, gxine or mpg123. Clicking the "Test" button in gstreamer-properties for each of the audio output options produces no output. and so, even though this is a fresh install, I re-install the audio dlg@pedro:~$ sudo apt-get --purge remove linux-sound-base alsa-base alsa-utils ... dlg@pedro:~$ sudo apt-get install linux-sound-base alsa-base alsa-utils ... dlg@pedro:~$ sudo apt-get install gdm ubuntu-desktop and reboot. and still no sound. someone at CIALUG suggests[3] blacklisting the snd-via82xx-modem module. So I made my /etc/modprobe.d/blacklist-modem look like this: dlg@pedro:~$ grep -v ^# /etc/modprobe.d/blacklist-modem blacklist snd-via82xx-modem dlg@pedro:~$ And rebooted. No effect. This was originally submitted at the Ubuntu forums[4], but recieved little (as of this writing, no) attention. Matthew Nuzum suggested[5] I file this as a bug here. Thank you for your help. 1. https://help.ubuntu.com/community/RestrictedFormats#head-ca36a48df46a615e785bcf4ad33a94db3942a2da 2. http://ubuntuforums.org/showthread.php?t=205449%3Cbr%20/%3E 3. http://cialug.org/pipermail/cialug/2006-December/006768.html 4. http://ubuntuforums.org/showthread.php?t=317213 5. http://cialug.org/pipermail/cialug/2006-December/006767.html
2006-12-13 06:56:03 david l goodrich description I'm running a computer with a Soyo K7VME motherboard. The onboard sound is handled by a VIA V82xx device. According to everything I've seen, the system is set up correctly. I followed the instructions at RestrictedFormats[1] to allow my fresh install of 6.06 to play MP3s, but this didn't work. Programs can play mp3s now, but I'm not hearing any output. I know the speakers work, I just tested them by plugging them into my iPod. Audio-out worked Back In The Day when this computer was running Windows XP, so I don't think the hardware is damaged in any way. I set out to follow the Comprehensive Sound Problem Solutions Guide[2]. It hasn't really helped. 1. Go to a shell and type: aplay -l dlg@pedro:~$ aplay -l card 0: V8235 [VIA 8235], device 0: VIA 8235 [VIA 8235] Subdevices: 4/4 Subdevice #0: subdevice #0 Subdevice #1: subdevice #1 Subdevice #2: subdevice #2 Subdevice #3: subdevice #3 card 0: V8235 [VIA 8235], device 1: VIA 8235 [VIA 8235] Subdevices: 1/1 Subdevice #0: subdevice #0 dlg@pedro:~$ 2. Type this into the shell: lspci -v dlg@pedro:~$ lspci -v | grep -A5 Audio 0000:00:11.5 Multimedia audio controller: VIA Technologies, Inc. VT8233/A/8235/8237 AC97 Audio Controller (rev 50) Subsystem: Unknown device a723:10fd Flags: medium devsel, IRQ 185 I/O ports at e000 [size=256] Capabilities: <available only to root> dlg@pedro:~$ 4. Now go back to the shell and type sudo modprobe snd-... dlg@pedro:~$ lsmod | grep ^snd_via snd_via82xx 28824 1 dlg@pedro:~$ the module was already loaded automatically at boot. I checked alsamixer, none of the outputs are muted. I hear no output playing an mp3 in Movie Player, Rhythmbox, gxine or mpg123. Clicking the "Test" button in gstreamer-properties for each of the audio output options produces no output. and so, even though this is a fresh install, I re-install the audio dlg@pedro:~$ sudo apt-get --purge remove linux-sound-base alsa-base alsa-utils ... dlg@pedro:~$ sudo apt-get install linux-sound-base alsa-base alsa-utils ... dlg@pedro:~$ sudo apt-get install gdm ubuntu-desktop and reboot. and still no sound. someone at CIALUG suggests[3] blacklisting the snd-via82xx-modem module. So I made my /etc/modprobe.d/blacklist-modem look like this: dlg@pedro:~$ grep -v ^# /etc/modprobe.d/blacklist-modem blacklist snd-via82xx-modem dlg@pedro:~$ And rebooted. No effect. This was originally submitted at the Ubuntu forums[4], but recieved little (as of this writing, no) attention. Matthew Nuzum suggested[5] I file this as a bug here. Thank you for your help. 1. https://help.ubuntu.com/community/RestrictedFormats#head-ca36a48df46a615e785bcf4ad33a94db3942a2da 2. http://ubuntuforums.org/showthread.php?t=205449%3Cbr%20/%3E 3. http://cialug.org/pipermail/cialug/2006-December/006768.html 4. http://ubuntuforums.org/showthread.php?t=317213 5. http://cialug.org/pipermail/cialug/2006-December/006767.html Never mind, this is not an Ubuntu issue. It was a hardware misconfiguration. http://cialug.org/pipermail/cialug/2006-December/006775.html I'm running a computer with a Soyo K7VME motherboard. The onboard sound is handled by a VIA V82xx device. According to everything I've seen, the system is set up correctly. I followed the instructions at RestrictedFormats[1] to allow my fresh install of 6.06 to play MP3s, but this didn't work. Programs can play mp3s now, but I'm not hearing any output. I know the speakers work, I just tested them by plugging them into my iPod. Audio-out worked Back In The Day when this computer was running Windows XP, so I don't think the hardware is damaged in any way. I set out to follow the Comprehensive Sound Problem Solutions Guide[2]. It hasn't really helped. 1. Go to a shell and type: aplay -l dlg@pedro:~$ aplay -l card 0: V8235 [VIA 8235], device 0: VIA 8235 [VIA 8235] Subdevices: 4/4 Subdevice #0: subdevice #0 Subdevice #1: subdevice #1 Subdevice #2: subdevice #2 Subdevice #3: subdevice #3 card 0: V8235 [VIA 8235], device 1: VIA 8235 [VIA 8235] Subdevices: 1/1 Subdevice #0: subdevice #0 dlg@pedro:~$ 2. Type this into the shell: lspci -v dlg@pedro:~$ lspci -v | grep -A5 Audio 0000:00:11.5 Multimedia audio controller: VIA Technologies, Inc. VT8233/A/8235/8237 AC97 Audio Controller (rev 50) Subsystem: Unknown device a723:10fd Flags: medium devsel, IRQ 185 I/O ports at e000 [size=256] Capabilities: <available only to root> dlg@pedro:~$ 4. Now go back to the shell and type sudo modprobe snd-... dlg@pedro:~$ lsmod | grep ^snd_via snd_via82xx 28824 1 dlg@pedro:~$ the module was already loaded automatically at boot. I checked alsamixer, none of the outputs are muted. I hear no output playing an mp3 in Movie Player, Rhythmbox, gxine or mpg123. Clicking the "Test" button in gstreamer-properties for each of the audio output options produces no output. and so, even though this is a fresh install, I re-install the audio dlg@pedro:~$ sudo apt-get --purge remove linux-sound-base alsa-base alsa-utils ... dlg@pedro:~$ sudo apt-get install linux-sound-base alsa-base alsa-utils ... dlg@pedro:~$ sudo apt-get install gdm ubuntu-desktop and reboot. and still no sound. someone at CIALUG suggests[3] blacklisting the snd-via82xx-modem module. So I made my /etc/modprobe.d/blacklist-modem look like this: dlg@pedro:~$ grep -v ^# /etc/modprobe.d/blacklist-modem blacklist snd-via82xx-modem dlg@pedro:~$ And rebooted. No effect. This was originally submitted at the Ubuntu forums[4], but recieved little (as of this writing, no) attention. Matthew Nuzum suggested[5] I file this as a bug here. Thank you for your help. 1. https://help.ubuntu.com/community/RestrictedFormats#head-ca36a48df46a615e785bcf4ad33a94db3942a2da 2. http://ubuntuforums.org/showthread.php?t=205449%3Cbr%20/%3E 3. http://cialug.org/pipermail/cialug/2006-December/006768.html 4. http://ubuntuforums.org/showthread.php?t=317213 5. http://cialug.org/pipermail/cialug/2006-December/006767.html
2006-12-13 06:56:03 david l goodrich title No sound output on Ubuntu 6.06 not-a-bug------No sound output on Ubuntu 6.06
2006-12-13 09:16:23 William Grant None: status Unconfirmed Rejected
2006-12-13 09:16:23 William Grant None: statusexplanation Hardware misconfiguration, as reported by the reporter.