The Extended Suspend/Resume said "SUSPEND FAILED, did not go to sleep"

[Paolo Rotolo]

Performing Laptop Testcase ID: snr-002
http://testcases.qa.ubuntu.com/Plans/LaptopTesting

The Extended Suspend/Resume test said "SUSPEND FAILED, did not go to sleep" during the test 1
Laptop Asus model F7Se

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 Cannot stat file /proc/4469/fd/40: Stale NFS file handle
                      USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 3019 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfebf8000 irq 51'
   Mixer name : 'Realtek ALC660-VD'
   Components : 'HDA:10ec0660,10431704,00100001 HDA:10573055,10431316,00100700'
   Controls : 18
   Simple ctrls : 12
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfdeec000 irq 52'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 10.10
LiveMediaBuild: Ubuntu 10.10 "Maverick Meerkat" - Alpha i386 (20100925)
MachineType: ASUSTeK Computer Inc. F7Se
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/casper/vmlinuz noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
ProcEnviron:
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Regression: No
RelatedPackageVersions: linux-firmware 1.38
Reproducible: Yes
Tags: maverick kernel-power suspend resume needs-upstream-testing
Uname: Linux 2.6.35-22-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 03/21/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 307
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: F7Se
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr307:bd03/21/2008:svnASUSTeKComputerInc.:pnF7Se:pvr1.0:rvnASUSTeKComputerInc.:rnF7Se:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: F7Se
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

[Paolo Rotolo (paolorotolo)]

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[Paolo Rotolo (paolorotolo)]

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[Paolo Rotolo (paolorotolo)]

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[Paolo Rotolo (paolorotolo)]

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[Paolo Rotolo (paolorotolo)]

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[Paolo Rotolo (paolorotolo)]

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[Paolo Rotolo (paolorotolo)]

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[Paolo Rotolo (paolorotolo)]

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[Paolo Rotolo (paolorotolo)]

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[Paolo Rotolo (paolorotolo)]

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[Paolo Rotolo (paolorotolo)]

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[Paolo Rotolo (paolorotolo)]

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[Paolo Rotolo (paolorotolo)]

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[Paolo Rotolo (paolorotolo)]

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[Paolo Rotolo (paolorotolo)]

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[Paolo Rotolo (paolorotolo)]

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[Paolo Rotolo (paolorotolo)]

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[Paolo Rotolo (paolorotolo)]

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[Paolo Rotolo (paolorotolo)]

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[Paolo Rotolo (paolorotolo)]

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[Oliver Joos (oliver-joos)]

@Paolo: I have similar problems. ThenI found the line "Stale NFS file handle" in your description above. Do you have an NFS share mounted while your suspend fails? (I do, and I think that this causes the problem)

[Paolo Rotolo (paolorotolo)]

@Oliver, Hi!
Sorry, I haven't NFS share mounted...

[Oliver Joos (oliver-joos)]

Then my problem is different. I will open a new bug.

[penalvch (penalvch)]

Paolo Rotolo, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 10, 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . However, note you can only test Suspend, not Hibernate, when using a LiveCD. If the issue remains, run the following command in the development release from a Terminal (Applications->Accessories->Terminal) as it will automatically gather and attach updated debug information to this report.

apport-collect -p linux <BUGNUMBER>

Additionally, if you could try to reproduce this with the upstream mainline kernel that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

[Launchpad Janitor (janitor)]

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