computer freezes

[bart molash]

Binary package hint: firefox

computer says. software index is broken please use the package manager "Synaptic" or run "sudo apt-get install-f" in a termanal to fix the issue at first. Then when I try the package manager it says, An error occurred. E:dpkg was interupted, you must manualy run 'sudo dpkg--configure-a' to correct the problem. E: cache->open()faild PLEASE REPORT

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: firefox 3.6.3+nobinonly-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
Architecture: i386
CheckboxSubmission: 45d309df4a7ae92791cbeffc3c5e60d1
CheckboxSystem: fc73f07fcd9845bb95fa3ca6b8be7ef2
Date: Wed Jul 14 11:25:41 2010
FirefoxPackages:
 firefox 3.6.3+nobinonly-0ubuntu4
 firefox-gnome-support 3.6.3+nobinonly-0ubuntu4
 firefox-branding 3.6.3+nobinonly-0ubuntu4
 abroswer N/A
 abrowser-branding N/A
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
ProcEnviron:
 LANG=en_CA.utf8
 SHELL=/bin/bash
SourcePackage: firefox

[Steve Beattie (sbeattie)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Ross Gammon (rosco2)]

This was reported a very long time ago. Do you still have the problem? There are workarounds to get out of this situation on the Ubuntu Forums if it still is a problem.

[Launchpad Janitor (janitor)]

[Expired for Ubuntu because there has been no activity for 60 days.]