Ubuntu bugs not fixed

[Daniel Stone]

I have asked several simple questions on launchpad as well as having reported several bugs
(simple operations that work wrong or wierd)

Several times I have been dismissed and others (when answered and valid bug) the bug remained
after several buntu releases.

I am just the average joe, maybe thats why...?

[Daniel Stone (danielstone)]

I would think that Ubuntu loses alot of Users because of this.

[Daniel Stone (danielstone)]

I see that it did not take long to have it marked as invalid
 this is confirmed by the number of outstanding bugs and
the way that they are handled

I am certain that this is not a liked bug but it is a bug.

[Federico Tello Gentile (federicotg)]

You can't confirm a bug you filed yourself. Besides this is not a bug, just a complain. It's friday, go out, have fun, don't abuse the bug system.

[Daniel Stone (danielstone)]

hmm I can't

then maybe thats a bug // funny??

yes I can confirm that this is a bug because it has happened.

What drives Ubuntu is the ease of use and the many resources
available to end users.

The fact that you may get your bugs fixed
at the time or answered in a timely manner is your experience.

Ubuntu has a enormous duty as being the Linux OS that many from
windows will initially convert to. The bug and answer system is completely
voluntary on both ends.

The user reporting a bug is taking the time to help by letting others know
of situations. Sometimes trivial sometimes very complex.

But the end result is if blank package is goofing up their code then
blank package should fix or it should not be on a release.

It is in Ubuntu's interest to at least reply to a new user. and not in a
condescending manner such as you have. Everyone has their limits and strengths

I say this as I use a different distro (not advertising) because Ubuntu
became unstable so many times (again not advertising)

I believe that some of the support I have received to be the best.

But times change

So Mr. Gentile please enjoy your Friday and all the days of the week for that matter

[Robert Roth (evfool)]

Could you please point to the bugs you would like to have fixed? I have checked the bugs you have reported - from your launchpad account, on the bugs tab, and most of them are confirmed, and most of them are upstream issues: Firefox and Thunderbird issues should be fixed by mozilla, gnome issues should be fixed by gnome. These bugs might have been forwarded to the upstreams, but they are not yet fixed. Someone from the ubuntu community could fix them, but if each bug would have an ubuntu-specific patch, than ubuntu would become a distro with lots of patches, and nothing more. This is my opinion.

In my opinion your bugs and issues won't get fixed by reporting a new complaint as a bug, and setting it to confirmed. There are many ways to accelerate the speed of solving a bug. You can report them directly to the upstreams in their bug tracker, they might release the fix with the next version. Mozilla tracker: https://bugzilla.mozilla.org/ Gnome tracker: https://bugzilla.gnome.org/

Thank you for caring for Ubuntu, and helping Ubuntu get better by reporting bugs and helping people to fix them.

[jhfhlkjlj (fdsuufijjejejejej-deactivatedaccount)]

Please refrain from spouting temper tantrums on bug trackers.

Do you see just how many bugs there are to deal with? Do you know how small canonical is? Do you know that they are already swamped with things? Do you know how much smaller our userbase is than the two big companies?

If you want the bugs fixed, you have a few options:

1) Wait for someone to come around and fix it
2) Switch to a different program/OS.
3) Commit your own patch.

I'm sorry, but this sort of behavior deserves no sympathy. This is complete spam that does nothing more than clog up the already-swamped tracker.

[Daniel Stone (danielstone)]

Spouting a tantrum -? how?

I am glad that you gave me THE numbered list

but it is true there are release packages that fail
firefox- extremely faulty since 3.0
gnome desktop- unstable since 2.6
evolution mail - might work if you don't get mail
openoffice- works only if you are working with linux friends
upstart - /init/

There are many bugs on these as well as many others and
packages remain in the build these are common packages
that fail so often yet ubuntu still comes with them default

Like I said this is not a liked bug

for the 64bit version of ubuntu since 8.10 it has steady and
rapidly gotten worse

I am aware that the people may be limited to work on each
project but if a package does not live to the next build then
don't incorporate it -SIMPLE-

So to your list I will answer
1. I have waited
2.I have switched unwilling- but theoretically I think Ubuntu
wants to keep its users
3.If I understood the issues of them I would try but honestly
I am just the average joe just trying to get it to work

As for confirming the bug I believe the number of unsolved
bugs on a package is pretty crucial

Would you buy a car that had alot of recall issues
Seriously...
How do you expect to keep users through release cycles ...

Ubuntu could do package selection on build for the option on
some of these Items
Currently its only distro change that will fix it

[jhfhlkjlj (fdsuufijjejejejej-deactivatedaccount)]

This is not in any means a bug report. This is a collection of separate bugs (not even, since nothing is specified past "it won't work". If there is something that does not work, then file a bug report or search for existing ones.

[Daniel Stone (danielstone)]

Dear Chauncellor aka- Brett Cornwall
please stop spamming me...
as per your email-"If you continue with this I will report your to some of the Canonical
employees."
You are welcome to do what you so choose

Like I have stated this is not a liked bug - but it is valid

[Micah Gersten (micahg)]

Thank you for your interest in making Ubuntu better. Unfortunately, general bugs like this are very hard to solve. Please file individual bugs for each issue you are having. One issue per bug is the best way to insure that they get looked at by the proper people. If a bug is not looked at within a reasonable period of time, feel free to join us in #ubuntu-bugs on freenode to have your issue triaged.

@all
To maintain a respectful atmosphere, please follow the code of conduct - http://www.ubuntu.com/community/conduct/ . Bug reports are handled by humans, the majority of whom are volunteers, so please bear this in mind.

[jhfhlkjlj (fdsuufijjejejejej-deactivatedaccount)]

Please explain the validity: What package does this affect? Ubuntu is not a package. Your evolution doesn't work? There's probably a bug for that.

So how will this be fixed? When you are satisfied? When all your little bugs are fixed? What about the next person that comes along and has a network card incompatibility? Should s/he re-open this bug report again?

If you spout the excuse that bug 1 is similar, think about it: That's a fix-able bug. There is an end-goal, and if it is reached, it will be marked as solved. This is merely your little opinion that your Ubuntu doesn't work well. It works just fine for me, so why don't I just mark it as fixed?

There will never, ever be a bug-free OS. They all have them. This bug report is nothing more than you masturbating to the fact that you are knowing of what constitutes a stable Ubuntu. There is absolutely no substance to this report. You are an idiot to think that this would even begin to help the process.

[jhfhlkjlj (fdsuufijjejejejej-deactivatedaccount)]

I apologize for the inflammatory remarks on my part. These comments do not in any way reflect on the hardworking bugsquad team; rather, these were the results of a weeks of tension and stress on my part. As you can see in my profile, I have signed the Ubuntu Code of Conduct (http://www.ubuntu.com/community/conduct/), which I have failed to uphold. As a result, I have been dealt with accordingly.

Unfortunately, in all official makes of the bug reports on Launchpad, this one does not qualify as a valid one. If you have specific bugs in mind, please use this guide for efficient reporting:

https://help.ubuntu.com/community/ReportingBugs

Sorry for any problems I've given you, and I hope you have a nice day.

[C de-Avillez (hggdh2)]

On Tue, 2010-06-22 at 14:38 +0000, Chauncellor wrote:
> I apologize for the inflammatory remarks on my part. These comments do
> not in any way reflect on the hardworking bugsquad team; rather, these
> were the results of a weeks of tension and stress on my part. As you can
> see in my profile, I have signed the Ubuntu Code of Conduct
> (http://www.ubuntu.com/community/conduct/), which I have failed to
> uphold. As a result, I have been dealt with accordingly.
>
> Unfortunately, in all official makes of the bug reports on Launchpad,
> this one does not qualify as a valid one. If you have specific bugs in
> mind, please use this guide for efficient reporting:
>
> https://help.ubuntu.com/community/ReportingBugs
>
> Sorry for any problems I've given you, and I hope you have a nice day.
>

Thank you, Brett.

I understand the frustration and sympathise with it. But we *have* to
behave...

What I do, personally, is: if I get to a situation (in a bug) where I
know I will be rash, I stop, and don't touch the bug for at least one
day (sometimes more). YMMV, but for me it works.

Cheers,

--
..C..
IRC: hggdh

[Daniel Stone (danielstone)]

Well this is a bug because all developers
have to keep the same pace to releases

Ubuntu is supposed to give the end 'First Time' user
the current Edge of Linux

I all to well understand that means developers
would bear the task of keeping up to Ubuntu par

As per any comment against me personally
that is clearly untasteful.

If a package is so problematic just leave it off the release disc

[C de-Avillez (hggdh2)]

Hi Daniel,

The point we are trying to make is that there is no hard data to pursue on you complaint, which I understand it to be 'Ubuntu 64bits is getting worse' -- "for the 64bit version of ubuntu since 8.10 it has steady and rapidly gotten worse" (sic).

There is nothing we can do here. This is an statement of opinion, not of a bug. Additionally, we need to have one bug per report, and one report per bug, otherwise we absolutely lose control. And, here, we have neither one package nor one bug. Right now, this is similar to "American cars suck". Er, well, suck? Why? Where? How? Without data to validate, "American cars suck" is nothing more than a baseless, uncorroborated, statement of opinion (and it happens, also, to most probably be wrong).

If this is your opinion, then perhaps it would better be expressed on the Ubuntu forums, or on your blog. Or you could send an email to one of our mailing lists. Please do add clear examples of what is getting worse.

But -- right now -- this is certainly not a bug. As such, closing it (initially) INVALID was correct.

Now you added a task on ubuntu-dev-docs. Why? What is the reasoning that led you to do so? What is wrong on ubuntu-dev-docs that matches your complaint?

[C de-Avillez (hggdh2)]

@Daniel: certainly, rude comments are unacceptable, and we apologise for what happened.

[Daniel Stone (danielstone)]

actually yes there is a test case I can log into
this is an actual machine build issue
maybe just for 64 builds but yes I have
noticed this on several machines

aside from bugs that I have filed...

in General

Any Release of Ubuntu should work
on a clean build

If Ubuntu does not support a build what happens?

dev:doc - ?

maybe reaching a milestone series or something similar

On some builds one or a couple builds ago they were
exceeding disc size

packaging/testing

And yes I did scatter the discussion
Cordially

Daniel Stone

[C de-Avillez (hggdh2)]

Hi Daniel,

Still, this is not a bug -- and, as such, I am closing it INVALID for ubuntu-dev-docs. Please either:

* open a bug against one single package/programme
* move this discussion to a blog, or the forum, or a mailing list.

This one is a meta-bug in the most philosophical aspect possible; as such, not something we can work (as a bug) *here*.

For the generic title "Ubuntu bugs not fixed": we do accept, and enjoy, help on triaging bugs and on fixing (when there is something to be fixed) them. Reporting a bug helps, but we still need to work on them -- as a community.

Cheers,