sandisk cruzer usb drive fails to mount

Bug #569582 reported by jsnow on 2010-04-24
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu
Undecided
Unassigned

Bug Description

I tried two different usbdisks (same model) on two different ubuntu computers running 9.10 (x86-64), and saw the same result.

I tried using one of the same disks on a laptop running 7.04 (i386) and had no problems.

Dmesg output:

[6004621.730040] usb 1-6: new high speed USB device using ehci_hcd and address 3
[6004621.885161] usb 1-6: configuration #1 chosen from 1 choice
[6004623.456218] Initializing USB Mass Storage driver...
[6004623.456528] scsi6 : SCSI emulation for USB Mass Storage devices
[6004623.456684] usb-storage: device found at 3
[6004623.456689] usb-storage: waiting for device to settle before scanning
[6004623.456699] usbcore: registered new interface driver usb-storage
[6004623.456704] USB Mass Storage support registered.
[6004628.450174] usb-storage: device scan complete
[6004628.450636] scsi 6:0:0:0: Direct-Access SanDisk SanDisk Cruzer 8.02 PQ: 0 ANSI: 0 CCS
[6004628.450994] scsi 6:0:0:1: CD-ROM SanDisk SanDisk Cruzer 8.02 PQ: 0 ANSI: 0
[6004628.451589] sd 6:0:0:0: Attached scsi generic sg3 type 0
[6004628.456900] sd 6:0:0:0: [sdc] 7856127 512-byte logical blocks: (4.02 GB/3.74 GiB)
[6004628.465202] sd 6:0:0:0: [sdc] Write Protect is off
[6004628.465206] sd 6:0:0:0: [sdc] Mode Sense: 45 00 00 08
[6004628.465208] sd 6:0:0:0: [sdc] Assuming drive cache: write through
[6004628.466657] sr1: scsi3-mmc drive: 48x/48x tray
[6004628.466815] sr 6:0:0:1: Attached scsi CD-ROM sr1
[6004628.466908] sr 6:0:0:1: Attached scsi generic sg4 type 5
[6004628.468053] sd 6:0:0:0: [sdc] Assuming drive cache: write through
[6004628.468058] sdc: sdc1
[6004628.470048] sd 6:0:0:0: [sdc] Assuming drive cache: write through
[6004628.470052] sd 6:0:0:0: [sdc] Attached SCSI removable disk
[6004629.557872] sr 6:0:0:1: [sr1] Unhandled sense code
[6004629.557879] sr 6:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004629.557886] sr 6:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004629.557892] sr 6:0:0:1: [sr1] Add. Sense: No additional sense information
[6004629.557899] end_request: I/O error, dev sr1, sector 196352
[6004629.557906] Buffer I/O error on device sr1, logical block 49088
[6004629.557911] Buffer I/O error on device sr1, logical block 49089
[6004629.561364] sr 6:0:0:1: [sr1] Unhandled sense code
[6004629.561368] sr 6:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004629.561372] sr 6:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004629.561382] sr 6:0:0:1: [sr1] Add. Sense: No additional sense information
[6004629.561387] end_request: I/O error, dev sr1, sector 196352
[6004629.561391] Buffer I/O error on device sr1, logical block 49088
[6004629.561395] Buffer I/O error on device sr1, logical block 49089
[6004629.566723] sr 6:0:0:1: [sr1] Unhandled sense code
[6004629.566726] sr 6:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004629.566731] sr 6:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004629.566736] sr 6:0:0:1: [sr1] Add. Sense: No additional sense information
[6004629.566741] end_request: I/O error, dev sr1, sector 196584
[6004629.566745] Buffer I/O error on device sr1, logical block 49146
[6004629.566749] Buffer I/O error on device sr1, logical block 49147
[6004629.570216] sr 6:0:0:1: [sr1] Unhandled sense code
[6004629.570219] sr 6:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004629.570223] sr 6:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004629.570233] sr 6:0:0:1: [sr1] Add. Sense: No additional sense information
[6004629.570238] end_request: I/O error, dev sr1, sector 196584
[6004629.570242] Buffer I/O error on device sr1, logical block 49146
[6004629.570246] Buffer I/O error on device sr1, logical block 49147
[6004629.573707] sr 6:0:0:1: [sr1] Unhandled sense code
[6004629.573710] sr 6:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004629.573714] sr 6:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004629.573721] sr 6:0:0:1: [sr1] Add. Sense: No additional sense information
[6004629.573726] end_request: I/O error, dev sr1, sector 196600
[6004629.573730] Buffer I/O error on device sr1, logical block 49150
[6004629.579072] sr 6:0:0:1: [sr1] Unhandled sense code
[6004629.579075] sr 6:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004629.579079] sr 6:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004629.579084] sr 6:0:0:1: [sr1] Add. Sense: No additional sense information
[6004629.579089] end_request: I/O error, dev sr1, sector 196600
[6004629.582558] sr 6:0:0:1: [sr1] Unhandled sense code
[6004629.582561] sr 6:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004629.582565] sr 6:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004629.582570] sr 6:0:0:1: [sr1] Add. Sense: No additional sense information
[6004629.582575] end_request: I/O error, dev sr1, sector 196600
[6004629.587172] sr 6:0:0:1: [sr1] Unhandled sense code
[6004629.587175] sr 6:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004629.587180] sr 6:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004629.587184] sr 6:0:0:1: [sr1] Add. Sense: No additional sense information
[6004629.587189] end_request: I/O error, dev sr1, sector 196600
[6004629.590666] sr 6:0:0:1: [sr1] Unhandled sense code
[6004629.590669] sr 6:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004629.590673] sr 6:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004629.590678] sr 6:0:0:1: [sr1] Add. Sense: No additional sense information
[6004629.590686] end_request: I/O error, dev sr1, sector 196600
[6004629.595283] sr 6:0:0:1: [sr1] Unhandled sense code
[6004629.595286] sr 6:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004629.595290] sr 6:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004629.595295] sr 6:0:0:1: [sr1] Add. Sense: No additional sense information
[6004629.595301] end_request: I/O error, dev sr1, sector 196600
[6004629.598766] sr 6:0:0:1: [sr1] Unhandled sense code
[6004629.598769] sr 6:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004629.598774] sr 6:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004629.598785] sr 6:0:0:1: [sr1] Add. Sense: No additional sense information
[6004629.598790] end_request: I/O error, dev sr1, sector 196600
[6004629.602258] sr 6:0:0:1: [sr1] Unhandled sense code
[6004629.602261] sr 6:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004629.602265] sr 6:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004629.602270] sr 6:0:0:1: [sr1] Add. Sense: No additional sense information
[6004629.602275] end_request: I/O error, dev sr1, sector 196536
[6004629.607622] sr 6:0:0:1: [sr1] Unhandled sense code
[6004629.607625] sr 6:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004629.607630] sr 6:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004629.607634] sr 6:0:0:1: [sr1] Add. Sense: No additional sense information
[6004629.607639] end_request: I/O error, dev sr1, sector 196592
[6004629.611112] sr 6:0:0:1: [sr1] Unhandled sense code
[6004629.611115] sr 6:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004629.611120] sr 6:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004629.611125] sr 6:0:0:1: [sr1] Add. Sense: No additional sense information
[6004629.611136] end_request: I/O error, dev sr1, sector 196600
[6004629.615726] sr 6:0:0:1: [sr1] Unhandled sense code
[6004629.615729] sr 6:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004629.615734] sr 6:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004629.615739] sr 6:0:0:1: [sr1] Add. Sense: No additional sense information
[6004629.615747] end_request: I/O error, dev sr1, sector 196600
[6004713.277484] usb 1-6: USB disconnect, address 3
[6004727.350496] usb 1-6: new high speed USB device using ehci_hcd and address 4
[6004727.501418] usb 1-6: configuration #1 chosen from 1 choice
[6004727.505672] scsi7 : SCSI emulation for USB Mass Storage devices
[6004727.506320] usb-storage: device found at 4
[6004727.506324] usb-storage: waiting for device to settle before scanning
[6004732.500164] usb-storage: device scan complete
[6004732.500626] scsi 7:0:0:0: Direct-Access SanDisk SanDisk Cruzer 8.02 PQ: 0 ANSI: 0 CCS
[6004732.500991] scsi 7:0:0:1: CD-ROM SanDisk SanDisk Cruzer 8.02 PQ: 0 ANSI: 0
[6004732.501924] sd 7:0:0:0: Attached scsi generic sg3 type 0
[6004732.504727] sd 7:0:0:0: [sdc] 7856127 512-byte logical blocks: (4.02 GB/3.74 GiB)
[6004732.505920] sd 7:0:0:0: [sdc] Write Protect is off
[6004732.505926] sd 7:0:0:0: [sdc] Mode Sense: 45 00 00 08
[6004732.505931] sd 7:0:0:0: [sdc] Assuming drive cache: write through
[6004732.506346] sr1: scsi3-mmc drive: 48x/48x tray
[6004732.506513] sr 7:0:0:1: Attached scsi CD-ROM sr1
[6004732.506612] sr 7:0:0:1: Attached scsi generic sg4 type 5
[6004732.509262] sd 7:0:0:0: [sdc] Assuming drive cache: write through
[6004732.509272] sdc: sdc1
[6004732.514816] sd 7:0:0:0: [sdc] Assuming drive cache: write through
[6004732.514823] sd 7:0:0:0: [sdc] Attached SCSI removable disk
[6004732.625784] sr 7:0:0:1: [sr1] Unhandled sense code
[6004732.625790] sr 7:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004732.625796] sr 7:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004732.625803] sr 7:0:0:1: [sr1] Add. Sense: No additional sense information
[6004732.625809] end_request: I/O error, dev sr1, sector 196352
[6004732.625816] __ratelimit: 12 callbacks suppressed
[6004732.625820] Buffer I/O error on device sr1, logical block 49088
[6004732.625825] Buffer I/O error on device sr1, logical block 49089
[6004732.629273] sr 7:0:0:1: [sr1] Unhandled sense code
[6004732.629276] sr 7:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004732.629281] sr 7:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004732.629287] sr 7:0:0:1: [sr1] Add. Sense: No additional sense information
[6004732.629292] end_request: I/O error, dev sr1, sector 196352
[6004732.629296] Buffer I/O error on device sr1, logical block 49088
[6004732.629300] Buffer I/O error on device sr1, logical block 49089
[6004732.632762] sr 7:0:0:1: [sr1] Unhandled sense code
[6004732.632765] sr 7:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004732.632769] sr 7:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004732.632774] sr 7:0:0:1: [sr1] Add. Sense: No additional sense information
[6004732.632779] end_request: I/O error, dev sr1, sector 196584
[6004732.632783] Buffer I/O error on device sr1, logical block 49146
[6004732.632787] Buffer I/O error on device sr1, logical block 49147
[6004732.638875] sr 7:0:0:1: [sr1] Unhandled sense code
[6004732.638878] sr 7:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004732.638882] sr 7:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004732.638891] sr 7:0:0:1: [sr1] Add. Sense: No additional sense information
[6004732.638896] end_request: I/O error, dev sr1, sector 196584
[6004732.638900] Buffer I/O error on device sr1, logical block 49146
[6004732.638904] Buffer I/O error on device sr1, logical block 49147
[6004732.642371] sr 7:0:0:1: [sr1] Unhandled sense code
[6004732.642374] sr 7:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004732.642378] sr 7:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004732.642388] sr 7:0:0:1: [sr1] Add. Sense: No additional sense information
[6004732.642393] end_request: I/O error, dev sr1, sector 196600
[6004732.642396] Buffer I/O error on device sr1, logical block 49150
[6004732.647728] sr 7:0:0:1: [sr1] Unhandled sense code
[6004732.647731] sr 7:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004732.647735] sr 7:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004732.647740] sr 7:0:0:1: [sr1] Add. Sense: No additional sense information
[6004732.647745] end_request: I/O error, dev sr1, sector 196600
[6004732.647749] Buffer I/O error on device sr1, logical block 49150
[6004732.651216] sr 7:0:0:1: [sr1] Unhandled sense code
[6004732.651219] sr 7:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004732.651223] sr 7:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004732.651228] sr 7:0:0:1: [sr1] Add. Sense: No additional sense information
[6004732.651233] end_request: I/O error, dev sr1, sector 196600
[6004732.655833] sr 7:0:0:1: [sr1] Unhandled sense code
[6004732.655837] sr 7:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004732.655841] sr 7:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004732.655846] sr 7:0:0:1: [sr1] Add. Sense: No additional sense information
[6004732.655857] end_request: I/O error, dev sr1, sector 196600
[6004732.659323] sr 7:0:0:1: [sr1] Unhandled sense code
[6004732.659326] sr 7:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004732.659331] sr 7:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004732.659336] sr 7:0:0:1: [sr1] Add. Sense: No additional sense information
[6004732.659340] end_request: I/O error, dev sr1, sector 196600
[6004732.662813] sr 7:0:0:1: [sr1] Unhandled sense code
[6004732.662816] sr 7:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004732.662820] sr 7:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004732.662825] sr 7:0:0:1: [sr1] Add. Sense: No additional sense information
[6004732.662829] end_request: I/O error, dev sr1, sector 196600
[6004732.668175] sr 7:0:0:1: [sr1] Unhandled sense code
[6004732.668179] sr 7:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004732.668183] sr 7:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004732.668188] sr 7:0:0:1: [sr1] Add. Sense: No additional sense information
[6004732.668193] end_request: I/O error, dev sr1, sector 196600
[6004732.671666] sr 7:0:0:1: [sr1] Unhandled sense code
[6004732.671669] sr 7:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004732.671674] sr 7:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004732.671685] sr 7:0:0:1: [sr1] Add. Sense: No additional sense information
[6004732.671690] end_request: I/O error, dev sr1, sector 196536
[6004732.676280] sr 7:0:0:1: [sr1] Unhandled sense code
[6004732.676283] sr 7:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004732.676288] sr 7:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004732.676298] sr 7:0:0:1: [sr1] Add. Sense: No additional sense information
[6004732.676303] end_request: I/O error, dev sr1, sector 196592
[6004732.679771] sr 7:0:0:1: [sr1] Unhandled sense code
[6004732.679774] sr 7:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004732.679778] sr 7:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004732.679783] sr 7:0:0:1: [sr1] Add. Sense: No additional sense information
[6004732.679788] end_request: I/O error, dev sr1, sector 196600
[6004732.683270] sr 7:0:0:1: [sr1] Unhandled sense code
[6004732.683273] sr 7:0:0:1: [sr1] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[6004732.683277] sr 7:0:0:1: [sr1] Sense Key : Hardware Error [current]
[6004732.683282] sr 7:0:0:1: [sr1] Add. Sense: No additional sense information
[6004732.683289] end_request: I/O error, dev sr1, sector 196600
[6009507.305785] usb 1-6: USB disconnect, address 4

Fabio Marconi (fabiomarconi) wrote :

Hello
Is this problem present with the latest updated Lucid's or Maverick's packages?
Thanks in advance
Fabio

Changed in ubuntu:
status: New → Incomplete
Fabio Marconi (fabiomarconi) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in ubuntu:
status: Incomplete → Invalid
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