Laptop unable to detect bluetooth devices (or be detected)

[Bertran]

My bluetooth device is recognised by the operating system. I can flip the on/off switch for bluetooth/wireless on my laptop and Jaunty responds accordingly, adding or removing the bluetooth and wireless icons from the panel at the top.

Wireless works perfectly but the Bluetooth Device Wizard is unable to detect any other bluetooth devices (I tried with 2 mobile phones) although the devices are broadcasting (and can be detected in Windows).

In a terminal, When I type:

hcitool scan

I get:

Scanning ...
Inquiry failed: Connection timed out

When I choose 'Always Visible' and add a friendly name in Bluetooth Preferences, the computer cannot be found by other bluetooth devices either (I tried this with 2 phones as well).

I get this message everytime I hibernate when the laptop's bluetooth/wireless switch is on:

[708. 629316] btusb_intr_complete: hci0 urb f61cf400 failed to resubmit (1)
[708. 630313] btusb_intr_complete: hci0 urb f61cfc00 failed to resubmit (2)
[708. 630321] btusb_intr_complete: hci0 urb f61cfa80 failed to resubmit (1)
[711. 190381] NOHZ: local_softirq_pending 100

(The numbers in the square brackets vary and so do the hexadecimal numbers after 'urb'.)

And when the bluetooth/wireless switch is off, I only get the following message:

[360. 930790] NOHZ: local_softirq_pending 100

(Only the numbers in the square brackets vary.)

I will attach the output of dmesg, lspci -vvnn.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: fglrx
Package: bluetooth 4.32-0ubuntu4.1
PackageArchitecture: all
ProcEnviron:
 LANG=en_SG.UTF-8
 SHELL=/bin/bash
SourcePackage: bluez
Uname: Linux 2.6.28-15-generic i686

[Bertran (bertran63-deactivatedaccount)]

...And here is the output of dmesg

Thanks! (:

[papukaija (papukaija)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner.
There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test the current Ubuntu development version (10.10). If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect 439808, and any other logs that are relevant for this particular issue.

[papukaija (papukaija)]

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

[Bertran (bertran63-deactivatedaccount)]

Hello there!

Thank you for getting back to me. I will test 10.10 and get back to you as soon as I can (:

[Bertran (bertran63-deactivatedaccount)]

Hello again.

I just tested the Bluetooth functionality on Ubuntu 10.10. Good news! The laptop can now detect my phone and connect to it successfully. I can also send files to the phone without any issues.

The output of hcitool scan is also okay:

Scanning ...
 F4:FC:32:95:C5:61 HTC26

Thank you very much for your help.

Cheers
Bertran

[papukaija (papukaija)]

Thank you for testing. This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.