Lotus Notes on Karmic Does not Load Properly Unfinished Page Drawing

[EclipseAgent]

The problem seems to be around here:

A gdk Window is being destroyed out of DestroyWindow
/opt/ibm/lotus/notes/libemulator.so [0x33c895]
/opt/ibm/lotus/notes/libemulator.so [0x305651]
/usr/lib/libgobject-2.0.so.0 [0x776a21]
/usr/lib/libglib-2.0.so.0(g_datalist_id_set_data_full+0x3b3) [0x4d7dc3]
/usr/lib/libgobject-2.0.so.0 [0x777069]
/usr/lib/libgobject-2.0.so.0(g_object_unref+0xc8) [0x777348]
/usr/lib/libgdk-x11-2.0.so.0(gdk_window_destroy+0x3a) [0x89b53a]
/opt/ibm/lotus/notes/libemulator.so [0x31cffb]
/opt/ibm/lotus/notes/libemulator.so [0x31ce90]
/opt/ibm/lotus/notes/libemulator.so(DestroyWindow+0x183) [0x31d1d7]
/opt/ibm/lotus/notes/./notes(_ZN19CNemStatusbarWindowD0Ev+0x23) [0x83eb589]
/opt/ibm/lotus/notes/./notes(_ZN16CNemStatusbarMgr24Statusbar_RemoveByParentEj+0x85) [0x83e9233]
/opt/ibm/lotus/notes/./notes(_ZN17CNemStatusbarUser24DestroyStatusbarByParentEj+0x29) [0x83e927d]
/opt/ibm/lotus/notes/./notes(SmartDestroyStatusBar+0x22) [0x842ecf4]
/opt/ibm/lotus/notes/./notes(EnableDisableStatusBar+0x22) [0x842ed18]
/opt/ibm/lotus/notes/./notes(Quit+0xad) [0x84077d9]
/opt/ibm/lotus/notes/./notes(EndSession+0x4e4) [0x8408afa]
/opt/ibm/lotus/notes/./notes(MainWndProc+0x14d2) [0x835b6e6]
/opt/ibm/lotus/notes/libemulator.so(CallWindowProcW+0xc0) [0x30b092]
/opt/ibm/lotus/notes/libemulator.so [0x320863]
/opt/ibm/lotus/notes/libemulator.so(DispatchMessageW+0x13) [0x3208a9]
/opt/ibm/lotus/notes/./notes(NEMMainLoop+0x3fd) [0x8371cb7]

The eclipse pages aren't loading.. I am using sun java:
dpkg --list | grep java
ii java-common 0.30ubuntu5 Base of all Java packages
ii sun-java6-bin 6-15-1 Sun Java(TM) Runtime Environment (JRE) 6 (ar
ii sun-java6-jre 6-15-1 Sun Java(TM) Runtime Environment (JRE) 6 (ar
ii sun-java6-plugin 6-15-1 The Java(TM) Plug-in, Java SE 6

Please help.. this is a vital portion of Business use and releasing Karmic with this bug .. may be quite detrimental to people who use Ubuntu in the Enterprise.. (I haven't yet checked to see if the problem occurs in openSUSE or other "like package" distributions. ).

Note: The problem didn't exist with 9.04

[Bart (bart-schelstraete)]

Same behaviour over here, and I didn't find any workaround.

[EclipseAgent (ben-kevan)]

Bart,

I've uploaded the 2.17.1 libraries that work. You can download them here:
http://www.benkevan.com/upload/lotus_notes/

Download them into /opt/ibm/lotus/notes (the default lotus notes installation location).

This should resolve your issue.

[Shawn (shawn-krug)]

EclipseAgent, The updated libraries did not help in my situation, please let me know if you need additional info.

[Bart (bart-schelstraete)]

For me, this worked fine!
With 1 note: in KDE the popups are behing the splash screen, which blocks the notes.
In gnome, this was ok, and then it worked.

Tnx

[EclipseAgent (ben-kevan)]

Shawn ,

Do:

ls -l /opt/ibm/lotus/notes/libg*

and give the output.. i have a feeling you didn't copy to the correct location..

[Sven Hergenhahn (sven-hergenhahn)]

Hi,
I can confirm that it works OK. Thanks for providing the patch

Maybe a hint for Shawn: I copied the files as root and it copied it with wrong permissions - make sure the new files have 755 and are owned by root

[Michel Meyers (steltek)]

Same problem on Debian unstable/sid. Copying the libs from EclipseAgent's site and chmodding them fixed the issue.

[Greg Grossmeier (greg.grossmeier)]

Closing this bug at it appears to be fixed following EclipseAgent's direction AND Lotus Notes is not a package provided by Ubuntu, thus not supported by Ubuntu.

If someone has a link to a Lotus Notes bug tracker, feel free to paste that here for others to use in the future.

Thanks!

[EclipseAgent (ben-kevan)]

The above "work around" isn't really a fix. It's just using the native 2.17.1 gtk libs for Lotus Notes. But yes, I think it's an acceptable workaround (as opposed to patching GNOME) for this issue until it's resolved by IBM's Lotus Notes Team.

The upstream report is filed under:
SPR: YYSN7VRA4F

So if you have access to an IBM rep, then be sure to bug him about it, to get it fixed.

[Sergey Sventitski (sergey-sventitski-deactivatedaccount-deactivatedaccount)]

Hi, guys. I have following issue when i copied lib* files to lotus notes folders i've got core dumped

sj@sj-laptop:~$ /opt/ibm/lotus/notes/framework/../notes
Bus error (core dumped)
sj@sj-laptop:~$ ls -l /opt/ibm/lotus/notes/libg*
-rwxr-xr-x 1 root root 116732 2009-10-15 10:51 /opt/ibm/lotus/notes/libgdk_pixbuf-2.0.so.0
-rwxr-xr-x 1 root root 67240 2009-10-15 10:51 /opt/ibm/lotus/notes/libgdk_pixbuf_xlib-2.0.so.0
-rwxr-xr-x 1 root root 679940 2009-10-15 10:51 /opt/ibm/lotus/notes/libgdk-x11-2.0.so.0
-rwxr-xr-x 1 root root 2097152 2009-10-15 10:51 /opt/ibm/lotus/notes/libgtk-x11-2.0.so.0
sj@sj-laptop:~$ sudo rm /opt/ibm/lotus/notes/libg*
[sudo] password for sj:
sj@sj-laptop:~$ /opt/ibm/lotus/notes/framework/../notes
/home/sj/.themes/Dust/gtk-2.0/gtkrc:708: Murrine configuration option "highlight_ratio" will be deprecated in future releases. Please use "highlight_shade" instead.
/home/sj/.themes/Dust/gtk-2.0/gtkrc:709: Murrine configuration option "lightborder_ratio" will be deprecated in future releases. Please use "lightborder_shade" instead.
10/15/2009 11:28:01.65 AM [03013:00002-11317664] DeskClientOpenInt> Calling CreateProgramRCP pszRCPCmdLine[/authenticate ] bDeskProvisioningRestart [0]
10/15/2009 11:28:01.65 AM [03013:00002-11317664] DeskClientOpenInt> Executed CreateProgramRCP

[Sergey Sventitski (sergey-sventitski-deactivatedaccount-deactivatedaccount)]

After reboot, reinstalled that libraries again and everything seem to be works fine. But the gtk elements such as buttons or scrollbars don't look pretty well. Wll survive :)

[Andy Bach (afbach)]

I just added those libs (ub 9.10, Notes 8.5.1) and while my msgs etc are back (yay!!) I see:
$ /opt/ibm/lotus/notes/framework/../notes

(<unknown>:24377): Gtk-WARNING **: GModule (/usr/lib/gtk-2.0/2.10.0/engines/libqtcurve.so) initialization check failed: Gtk+ version too old (micro mismatch)

(<unknown>:24377): Gdk-CRITICAL **: gdk_x11_atom_to_xatom_for_display: assertion `atom != GDK_NONE' failed
11/30/2009 12:55:37.05 PM [24377:00002-11948592] DeskClientOpenInt> Calling CreateProgramRCP pszRCPCmdLine[/authenticate ] bDeskProvisioningRestart [0]
11/30/2009 12:55:37.05 PM [24377:00002-11948592] DeskClientOpenInt> Executed CreateProgramRCP

2009/11/30 12:55:38.437 CONFIG eclipse.buildId=client_620_20081114-0851
java.fullversion=J2RE 1.6.0 IBM J9 2.4 Linux x86-32 jvmxi3260-20090215_29883 (JIT enabled, AOT enabled)
J9VM - 20090215_029883_lHdSMr
JIT - r9_20090213_2028
GC - 20090213_AA
BootLoader constants: OS=linux, ARCH=x86, WS=gtk, NL=en_US
Framework arguments: -dir ltr -NPARAMS "/authenticate" -RPARAMS -personality com.ibm.rcp.platform.personality -product com.ibm.rcp.personality.framework.RCPProduct:com.ibm.notes.branding.notes -plugincustomization /opt/ibm/lotus/notes/framework/rcp/plugin_customization.ini
Command-line arguments: -os linux -ws gtk -arch x86 -dir ltr -NPARAMS "/authenticate" -RPARAMS -personality com.ibm.rcp.platform.personality -product com.ibm.rcp.personality.framework.RCPProduct:com.ibm.notes.branding.notes -data /home/andy/lotus/notes/data/workspace -plugincustomization /opt/ibm/lotus/notes/framework/rcp/plugin_customization.ini ::class.method=com.ibm.rcp.core.internal.logger.frameworkhook.writeSession() ::thread=Start Level Event Dispatcher ::loggername=com.ibm.rcp.core.internal.logger.frameworkhook

(<unknown>:24387): Gtk-WARNING **: GModule (/usr/lib/gtk-2.0/2.10.0/engines/libqtcurve.so) initialization check failed: Gtk+ version too old (micro mismatch)
11/30/2009 12:56:07 PM Dynamic Client Configuration started
11/30/2009 12:56:07 PM Initializing Dynamic Client Configuration
11/30/2009 12:56:07 PM Dynamic Client Configuration updating policy information
11/30/2009 12:56:07 PM Dynamic Client Configuration: Applying policy bookmarks
11/30/2009 12:56:07 PM Dynamic Client Configuration updating location information
11/30/2009 12:56:07 PM Dynamic Client Configuration updating location information using policy

I will try and get this info to an IBM rep.

[EclipseAgent (ben-kevan)]

Andy,

Are you running KDE? If so, what version? Have you changed your GTK+ theme from a KDE to a GNOME based theme?
My guess is that there's an issue around QTCurve theme and the older version of GTK..

My hope is that IBM fixes the issue by 8.5.2

[Samet Kilictas (sametkilictas)]

Hey,

Faced with the same problem. Copying files as EclipseAgent said, worked well for me guys

[the_sith (ej-magpayo)]

hi everyone, i'm getting this error. I'm running x86_64. Also copied the libs in /opt/ibm/lotus/notes/ .I hope someone can help me on this. Thanks in advance

$ /opt/ibm/lotus/notes/framework/../notes

2010/02/11 10:08:44.812 CONFIG eclipse.buildId=client_620_20081114-0851
java.fullversion=J2RE 1.6.0 IBM J9 2.4 Linux x86-32 jvmxi3260ifx-20081002_23977 (JIT enabled, AOT enabled)
J9VM - 20081002_023977_lHdSMr
JIT - r9_20080415_1520ifx7
GC - 20080415_AA
BootLoader constants: OS=linux, ARCH=x86, WS=gtk, NL=en_US
Framework arguments: -application com.ibm.rcp.lapinvoker.LapInvokerApplication -initialCompleteFlag config.initial.complete -plugincustomization /opt/ibm/lotus/notes/framework/rcp/plugin_customization.ini
Command-line arguments: -os linux -ws gtk -arch x86 -application com.ibm.rcp.lapinvoker.LapInvokerApplication -initialCompleteFlag config.initial.complete -data /home/ej/lotus/notes/data/workspace -plugincustomization /opt/ibm/lotus/notes/framework/rcp/plugin_customization.ini ::class.method=com.ibm.rcp.core.internal.logger.frameworkhook.writeSession() ::thread=Start Level Event Dispatcher ::loggername=com.ibm.rcp.core.internal.logger.frameworkhook
2010/02/11 10:08:44.922 SEVERE Application error ::class.method=unknown ::thread=main ::loggername=org.eclipse.osgi

        java.lang.RuntimeException: Application "com.ibm.rcp.lapinvoker.LapInvokerApplication" could not be found in the registry. The applications available are: org.eclipse.equinox.app.error, org.eclipse.update.core.siteOptimizer, com.ibm.rcp.provisioning.application.ProvisioningApplication.
        at org.eclipse.equinox.internal.app.EclipseAppContainer.startDefaultApp(Unknown Source)
        at org.eclipse.equinox.internal.app.MainApplicationLauncher.run(Unknown Source)
        at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(Unknown Source)
        at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(Unknown Source)
        at org.eclipse.core.runtime.adaptor.EclipseStarter.run(Unknown Source)
        at org.eclipse.core.runtime.adaptor.EclipseStarter.run(Unknown Source)
        at sun.reflect.NativeMethodAccessor...

[svji (jiri-svoboda-gmx)]

Hi,

 I have a installed LN 8.5.1 FP 1 and after some times i have Problem with Icons before Inbox, Sent, Trash ....
See Picture. I was uninstall LN and make a new installation, I was Importet my files to Windows Client and it Work with no Problem. After new installation by Ubuntu 9.10 the same wrongs.

Have you some Idea?

Thanks for Time

Jiri

[EclipseAgent (ben-kevan)]

svji, and others with this issue..

Although I still have the libraries at the following location:
http://www.freetechie.com/upload/lotus_notes/

(I'm doing away with the www.benkevan.com for technical stuff soon) I have to say that the issue won't be resolved in Ubuntu, but in Lotus Notes itself. I am happy to announce though, that the issue has been fixed in Lotus Notes 8.5.2 (which I've been lucky enough to be running for a few months in openSUSE and Ubuntu).

With that said, it works mostly (I have one issue with HTML emails I am going to try to resolve) in Ubuntu 10.04.

I guess what I'm trying to say is, your issues won't be resolved since there's an incompatibility with Lotus Notes 8.5.0 / 8.5.1 and the versions of GTK+ in Ubuntu 9.10+ (maybe 9.04 also, but I haven't verified). Those distributions were not supported distro's for those versions of Lotus Notes (only the LTS version was).

So I expect this bug can be closed with a won't / can't fix, since it's really an IBM issue that has already been resolved.