Ubuntu9.04 Nautilus Crash moving files through Network

[LXCC]

Ubuntu9.04 Nautilus Crash using "cut & paste" with hd-usb

My configurations:
a) transfert files using network
. Hard Disk 500 GB HP connected at first pc
. first pc is a Pentium 4 with Ubuntu 9.04 and Nautilus 2.26.2, connected to network with Samba
$ lsb_release -rd
Description: Ubuntu 9.04
Release: 9.04
. network through wired router
. second pc conneted to the network is a Pentium 4 with Windows XP

b) transfert files using 2 usb Hard disk
. first Hard Disk 500 GB HP connected at pc
. the pc is a Pentium 4 with Ubuntu 9.04 and Nautilus 2.26.2
. second H.D. 150 GB connected at pc

The problem:
When i transfert files using "cut and paste", Nautilus have a crash.
Sometimes crash after finish the transfert, sometimes crash without finish the transfert.

Collateral effects:
. Desktop icons are hiddens (always)
. gedit 2.26.1 crash too (not always)

Reproducibility: very often.

[LXCC (lxcc-it-gg)]

more details:

In the configuration a) the second pc conneted to the network is a Pentium 4 with Windows XP and the internal H.d. uses NTFS file system.

In the configuration b) both USB hd-drives (Hard Disk 500 GB HP and the second H.D. 150 GB) are using NTFS file system.

[Ben (bnordin)]

I can confirm t this bug. I believe it to be an issue with nautilus/samba as I receive a similar crash with SATA drives.

Configuration
"desktop"
Description: Ubuntu karmic (development branch)
Release: 9.10
* network through wired router

"player"
Description: Ubuntu 9.04
Release: 9.04

Steps to reproduce
1. On desktop open smb://player/videos
2. Cut/Paste a file on desktop into the open videos folder
3. Boom! Nautilus, including all folders and the desktop crashes. The desktop automatically reloads. I will attach an error I found in xsession-errors

Most of the time, the operation completes.

I found a workaround is to copy/paste the file and then delete the original. It seems this issue only affects the cut/paste functionality. And only when pushing the file over the network. Cut/paste works fine when moving from the videos folder to "desktop's" Desktop.

[Landon Harsh (technical)]

I can reproduce this consistently. I am trying to cut files from the desktop and paste them into a cifs mount.

I can reproduce this on two different notebooks running 9.10 2.6.31-16-generic.

Running "nautilus &" restores the desktop as expected.

[Guillermo Espertino (Gez) (gespertino-gmail)]

I've been having similar problems. I read somewhere that this is caused by dropbox daemon.
Could you please confirm if you have dropbox installed or if it occurs in an installation without that application?

[Landon Harsh (technical)]

I can confirm that the Dropbox Daemon is running on each notebook I have tested from. I will remove it from one and test this week.

[Manuel Tornos (coldbeer)]

I have exactly the same problem:

-SERVER: MythBuntu 9.04
-CLIENT: Ubuntu 9.04

Twice are updated every day.

If I MOVE some files from client to server, Nautilus crashes when finish the first file. It crashes with just one file moving too.

Dmesg shows this error (I paste three different nautilus errors with three different attempts):

[ 7498.624693] nautilus[1713]: segfault at 0 ip 009cbfe0 sp bf916bd0 error 4 in libnautilus-dropbox.so[9c9000+7000]
[ 7703.433164] nautilus[5470]: segfault at 0 ip 00ae3fe0 sp bf9e7f40 error 4 in libnautilus-dropbox.so[ae1000+7000]
[ 8844.850116] nautilus[6011]: segfault at 0 ip 00a17fe0 sp bff10c20 error 4 in libnautilus-dropbox.so[a15000+7000]

Nautilus crashesconnecting through SSH and connecting through SAMBA too.

Trying with just one file it moves the entire file content and deletes the original one, but crashes after that.

[Václav Slavík (vslavik)]

I can confirm that nautilus-dropbox-0.6.1 appears to be the culprit. The *daemon* itself is irrelevant, it doesn't matter whether it's running at the moment or not. As long as nautilus-dropbox is installed on the system, /usr/lib/nautilus/extensions-2.0/libnautilus-dropbox.so is loaded into the nautilus process and this seems to be causing the crash. Stopping the daemon doesn't help, but the crashes are gone after uninstalling nautilus-dropbox (and restarting nautilus).

[Monkey (monkey-libre)]

I´ve assigned this bug to the nautilus package. Thank You for making Ubuntu better.

[Chris Coulson (chrisccoulson)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.
If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

[LXCC (lxcc-it-gg)]

Sorry, the cange to "corfirmed" was en error.

@Chris : I use Gnome and i cannot do the test now.
I'll do later, when i'll have the external hd available.
Thank you.

[Monkey (monkey-libre)]

I´ve changed this bug to Incomplete, waiting your information.

[Pedro Villavicencio (pedro)]

don't change the bug status, someone need to report the bug with apport rather than adding random files to this, please enable apport as Chris said in his previous comment and report the bug with it, thanks.

[coodtec (chinjohn)]

Same problem to me, both bug in Ubuntu 9 and Ubuntu 10.

When copy (or move) ISO file (more than 1G) to NFS driver, computer cashed.

Only way to recover, is power off PC.

[drey (inhuman-irk)]

Okay , I have aport installed and just posted a bug wich really is this bug:
https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/772829

I have dropbox extension installed and nautilus crashes namely after copying 1 of 4 files. I had to restart copy process 3 times to get the result.
Please change bug status to confirmed.