[i945] System with Intel 945GM freezes

[alcCapone]

System with Intel 945GM freezes randomly

Somebody might say this is a duplicate of this bug here: https://bugs.launchpad.net/ubuntu/+source/Linux/+bug/355155/ but since I believe the other bug is a mix of at least 3 different bugs I start this one here *ONLY* for systems with an Intel graphics chip.

With Jaunty

$ lsb_release -rd
Description: Ubuntu 9.04
Release: 9.04

my *Gnome* desktop freezes randomly - I have *Compiz* activated. That did not occur with Intrepid. A *memtest* does not find any problems - it ran almost for 24 hours. During a freeze my mouse still moves so it's not a complete system freeze anyway. My laptop is a Lenovo X60s.

The typical situation is (AFAIR) not related to Compiz' scale feature as I wrote in the other bug report before. All I can say for sure is that the last 5 times it happened was while I was watching a video with *gmplayer*. The video has these characteristics:
$ file <that video>
RIFF (little-endian) data, AVI, 624 x 352, 23.98 fps, video: XviD, audio: MPEG-1 Layer 3 (stereo, 48000 Hz)

At the same time I was surfing these two websites using firefox:
www.spiegel.de
www.amazona.de

$ firefox --version
Mozilla Firefox 3.0.10, Copyright (c) 1998 - 2009 mozilla.org

These sites contain flash and I have adobe's flash plug-in installed:
$ dpkg -l | grep adobe
ii adobe-flashplugin 10.0.22.87-2jaunty1 Adobe Flash Player plugin version 10

While the laptop is frozen I can't
- leave X and switch to a real console (tty1)
- press CAPS or NUM LOCK...
- SSH on that machine

During one of the last freezes I had a camera in grabbing range. I tried the key combo "alt-sysrq-k". It took about 30s and this happened: Screen is black with a thick blue stripe on the right side. See here http://pkqs.net/~cf/small-IMG_1303 . After pressing "alt-sysrq-k" several times this window appeared: "Ubuntu is running in low graphics mode" - also saying:

"(EE) intel(0): Failed to set tiling on front buffer: rejected by kernel".

See here http://pkqs.net/~cf/small-IMG_1304 . Then another window appears asking what to do. See here http://pkqs.net/~cf/small-IMG_1305 . I chose "Exit to console login". This put me on tty1 but totally screwed up - I wasn't able to type something blindly. See here http://pkqs.net/~cf/small-IMG_1307 . Going back to the console where gnome was running on showed this here http://pkqs.net/~cf/small-IMG_1308 . After pressing "ctrl-alt-backspace" my computer performed a shut down.

After thinking a little about that line here:

"(EE) intel(0): Failed to set tiling on front buffer: rejected by kernel"

I remembered that I manually added some proposed lines to my xorg.conf that I read about in a Howto dealing with that Intel driver performance loss - see here: https://wiki.ubuntu.com/X/Troubleshooting/IntelPerformance

Section "Device"
 Identifier "Configured Video Device"
 Option "AccelMethod" "uxa"
 Option "EXAOptimizeMigration" "true"
 Option "MigrationHeuristic" "greedy"
 Option "Tiling" "true"
EndSection

I removed the lines dealing with "Tiling" and "MigrationHeuristic" but this morning I had another freeze.

Some information that I won't attach as files:

$ uname -a
Linux x60s 2.6.28-12-generic #43-Ubuntu SMP Fri May 1 19:27:06 UTC 2009 i686 GNU/Linux

$ dpkg -l | grep xorg | grep ^ii| sed 's/ */?/g' | cut -d "?" -f1,2,3 | sed 's/?/ /g'
ii python-xkit 0.4.2
ii xorg 1:7.4~5ubuntu18
ii xserver-xorg 1:7.4~5ubuntu18
ii xserver-xorg-core 2:1.6.0-0ubuntu14
ii xserver-xorg-input-all 1:7.4~5ubuntu18
ii xserver-xorg-input-evdev 1:2.1.1-1ubuntu4
ii xserver-xorg-input-kbd 1:1.3.1-2ubuntu1
ii xserver-xorg-input-mouse 1:1.4.0-1
ii xserver-xorg-input-synaptics 0.99.3-2ubuntu4
ii xserver-xorg-input-vmmouse 1:12.5.1-4ubuntu5
ii xserver-xorg-input-wacom 1:0.8.2.2-0ubuntu2
ii xserver-xorg-video-amd 2.11.1-1
ii xserver-xorg-video-apm 1:1.2.1-1
ii xserver-xorg-video-ark 1:0.7.1-1
ii xserver-xorg-video-ati 1:6.12.1-0ubuntu2
ii xserver-xorg-video-chips 1:1.2.1-1
ii xserver-xorg-video-cirrus 1:1.2.1-3
ii xserver-xorg-video-dummy 1:0.3.1-1
ii xserver-xorg-video-fbdev 1:0.4.0-3
ii xserver-xorg-video-geode 2.11.1-1
ii xserver-xorg-video-glint 1:1.2.2-1
ii xserver-xorg-video-i128 1:1.3.1-2ubuntu1
ii xserver-xorg-video-i740 1:1.2.0-2
ii xserver-xorg-video-intel 2:2.6.3-0ubuntu9.2
ii xserver-xorg-video-mach64 6.8.0-3
ii xserver-xorg-video-mga 1:1.4.9.dfsg-3
ii xserver-xorg-video-neomagic 1:1.2.2-1
ii xserver-xorg-video-nv 1:2.1.12-1ubuntu5
ii xserver-xorg-video-openchrome 1:0.2.903+svn713-1ubuntu1
ii xserver-xorg-video-r128 6.8.0+git20090201.08d56c88-1
ii xserver-xorg-video-radeon 1:6.12.1-0ubuntu2
ii xserver-xorg-video-rendition 1:4.2.0.dfsg.1-2ubuntu1
ii xserver-xorg-video-s3 1:0.6.1-1
ii xserver-xorg-video-s3virge 1:1.10.2-1
ii xserver-xorg-video-savage 1:2.2.1-4ubuntu2
ii xserver-xorg-video-siliconmotion 1:1.7.0-1
ii xserver-xorg-video-sis 1:0.10.1-1
ii xserver-xorg-video-sisusb 1:0.9.0-4
ii xserver-xorg-video-tdfx 1:1.4.0-2
ii xserver-xorg-video-trident 1:1.3.0-1ubuntu1
ii xserver-xorg-video-tseng 1:1.2.0-1ubuntu1
ii xserver-xorg-video-v4l 1:0.2.0-1ubuntu5
ii xserver-xorg-video-vesa 1:2.0.0-1ubuntu6
ii xserver-xorg-video-vmware 1:10.16.5-2
ii xserver-xorg-video-voodoo 1:1.2.0-1ubuntu1

$ lspci
00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03)
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 02)
00:1c.1 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 (rev 02)
00:1c.2 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 3 (rev 02)
00:1c.3 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 4 (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 (rev 02)
00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 (rev 02)
00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2)
00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 02)
00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 02)
00:1f.2 SATA controller: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA AHCI Controller (rev 02)
00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 02)
02:00.0 Ethernet controller: Intel Corporation 82573L Gigabit Ethernet Controller
03:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection (rev 02)
15:00.0 CardBus bridge: Ricoh Co Ltd RL5c476 II (rev b4)
15:00.1 FireWire (IEEE 1394): Ricoh Co Ltd R5C552 IEEE 1394 Controller (rev 09)
15:00.2 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 18)

[bryncoles (brunomatti)]

i was on your other bug report but ill post here too, since i am running an intel chipset too, on a dell inspiron 1525n. the laptop was preinstalled with ubuntu (7:10), so all the hardware should work fine and be compatible with open standards. the laptop was upgraded through 8:4, 8:10 and now 9:4. previous incarnations of ubuntu all worked fine for me. im rocking 32bit architecture.

i also get system freezes, where the mouse still responds. ctrl-alt-backspace (whihc i dontzapped) doesnt recover the system, and alt-sysreq-k takes me to a black screen where i have to hard-reset anyway. keyboard is unresponsive otherwise.

the freeze happened while watching flash video's in firefox, but also when switching work-spaces, when hotplugging peripherals, when using the scale plug in... basically, its unpredictable when it will happen. im lucky though as i only freeze about twice a week.

i have now turned compiz off, and am running metacity as the windows manager. this appears to have stopped me getting freezes, but i dont consider turning off services much of a bug fix. i know that theres an ugly fix with upgrading to RC kernels, but thats not much of a fix either IMHO.

[alcCapone (alcc)]

@bryncoles

Did you modify your xorg.conf i.e. as a workaround for the Intel driver performance loss? In case you still wanna try Compiz would you - at a freeze - press "alt-sysreq-k" many times (5-10) and wait 1 or 2 minutes? Sometimes I have to wait for the above described reaction, too.

Christian.

[alcCapone (alcc)]

Same situation - freeze!

Surfing the site spiegel.de with *firefox* and watching a video with *gmplayer* and the systems freezes.

I might have to tell that I'm using the Flashblock plugin in version 1.5.10. This time a got the system to this stage here: http://pkqs.net/~cf/small-IMG_1303 . Wasn't able to get any farer.

[alcCapone (alcc)]

Similar situation - freeze!

Surfing the site youtube.de with *firefox* and watching a video with
*gmplayer* and the systems freezes again.

_It's getting reproducible!_

Btw and in case that's interesting: This time here
http://pkqs.net/~cf/small-IMG_1305 I chose "Run Ubuntu in low graphics
mode..." and another X-Session was started on :1 (CTRL+ALT+F9) with dri
enabled but with a software renderer.

$ glxinfo |grep render
direct rendering: Yes
OpenGL renderer string: Software Rasterizer

[alcCapone (alcc)]

I can recreate a freeze!!!

1) Open firefox and surf to that site:
http://www.youtube.com/watch?v=WnRHItFtlxY

Be sure to have the right Flashplugin installed (for version numbers -
see above). Play the video.

2) Start gmplayer and play a video in parallel that's as close as
possible to these characteristics:

$ file <that video>
RIFF (little-endian) data, AVI, 624 x 352, 23.98 fps, video: XviD,
audio: MPEG-1 Layer 3 (stereo, 48000 Hz)

I'd just try an XviD coded avi video.

3) While both videos (flash and avi) are playing go back to the browser
window and scroll up and down very fast - faster than the window content
is redrawn.

On my system that reproducibly causes the described freezes. I just had
10 freezes in 10 minutes. That's of course only one way of reproduction.
I'm pretty sure one can also reproduce that behavior with Compiz' scale
feature or other things.

I tried very hard without the running avi video in parallel - that did
not cause any freeze.

Christian.

[bryncoles (brunomatti)]

alt-sys-k doesnt respond straight away, nor every time. in fact. i heard about the potential for modifying xorg, but i dont wanna mess with that shizzle. so i installed the proposed xorg update, but it still freezes on me, which is when i said 'buggers to compiz'. im off compis until this issue is fixed.

[Brian Curtis (bcurtiswx)]

Thanks for your bug report. This bug is a duplicate of bug #355155, please comment there for any further information you would like to provide.

[Brian Curtis (bcurtiswx)]

Apologies, with different hardware, a new bug report is the best practice. Thanks for the bug report, and sorry about the confusion.

[alcCapone (alcc)]

Not that anyone claimed that but upgrading from xserver-xorg-video-intel 2:2.6.3-0ubuntu9.2 to xserver-xorg-video-intel_2%3a2.6.3-0ubuntu9.3 does not solve the problem.

[Christoph (christoph-corvin)]

I'm running a Dell Inspiron 6400 with the Intel 945GM, and I'm also experiencing freezes. They have been intermittent over the past month since upgrading to Jaunty (I haven't had these issues on previous releases). Today they have become a lot more frequent (like every 30 minutes - hour). Perhaps that's something to do with the ImageMagick bug/security fixes out today?

In any case, I attach my dmesg, lspci and syslogs, as well as my dpkg.log in the following posts.

I'm working in Eclipse and Firefox mainly as this happens. In particular it seems that menus in Eclipse cause the freeze - although that's just conjecture. None of the ctrl+alt+del etc. work (although REISUB does). The freeze causes all keyboard interaction to fail, and the only mouse interaction which works is movement (not clicking).

Many of my experiences mirror those in bug 355155, although this bug seems more specific to my situation.

[Christoph (christoph-corvin)]

syslog

[Christoph (christoph-corvin)]

dpkg.log

[alcCapone (alcc)]

An even easier way of reproducing this freeze (on my system):

1) Start gmplayer and play a video that's as close as possible to these characteristics:

$ file <that video>
RIFF (little-endian) data, AVI, 624 x 352, 23.98 fps, video: XviD,
audio: MPEG-1 Layer 3 (stereo, 48000 Hz)

I'd just try an XviD coded avi video.

2) Start Nautilus. Go to a directory with many files in it - so there's an already quite small scrollbar. Scroll up and down very fast -> Freezes my system.

So this is *not Flash related*. It seems (besides other things) Scroll-related.

Christian.

$ dpkg -l | grep nautilus | grep ^ii
ii libnautilus-burn4 2.25.3-0ubuntu1
ii libnautilus-extension1 1:2.26.2-0ubuntu2
ii nautilus 1:2.26.2-0ubuntu2
ii nautilus-data 1:2.26.2-0ubuntu2
ii nautilus-sendto 1.1.2-0ubuntu1
ii nautilus-share 0.7.2-4ubuntu1

[alcCapone (alcc)]

Another premiere:

Just had my first freeze while plugging an USB mouse in - while I was watching a video with gmplayer. That's by now the only thing all my freezes have in common: watching a video.

[alcCapone (alcc)]

Another premiere:

Just had another freeze without any video involved. I was just surfing the site www.xing.com

[alcCapone (alcc)]

Upgrading from xserver-xorg-video-intel 2:2.6.3-0ubuntu9.3 to xserver-xorg-video-intel 2:2.6.3-0ubuntu9.4 does not solve the problem.

Still easy to recreate - see https://bugs.launchpad.net/ubuntu/+bug/384490/comments/17

[Vikram Dhillon (dhillon-v10)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. I am currently unable to reproduce this bug with the instructions you gave in the description (I have the same graphics card),there have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. If you could test the current Ubuntu development version, this would help us a lot. If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect 384490, and any other logs that are relevant for this particular issue.

[Bryce Harrington (bryce)]

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.