[HARDY] Logitech mouse goes crazy

Bug #37929 reported by Marcos Rufino
14
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Incomplete
Medium
Andres Mujica

Bug Description

Sometimes, my Logitech three button mouse goes crazy. While I keep moving the mouse, the pointer runs randomply through the screen, usually messing around the menu icons and opening programs I didn't ask to open.

I'm using Breezy Badger (always updated via Synaptic) in a P4 Prescott, with 1GB of Ram.

Reported also in hardy (and all the releases between them)

pending dmesg output in order to determine if it's a kernel issue

Marcos Rufino (mrufino)
description: updated
Revision history for this message
John Doe (johndoedoejohn) wrote :

I have encountered this same issue sometimes with my USB Logitech Optical mouse with a scroll wheel that is plugged into the PS/2 port via a USB to PS2 adapter. I can't quite figure out what triggers it myself either.

Revision history for this message
John Doe (johndoedoejohn) wrote :

For me, the problem only occurs for a few seconds then goes away. It doesn't happen every day and seems to have a higher chance of happening when I am gaming, but it has happened while playing videos. Luckily, this issue only occurs once in a while for me (like once every few days).

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Carthik Sharma (carthik) wrote :

Do you still have this issue with the latest Dapper or Edgy beta?
Thanks in advance.

Revision history for this message
Marcos Rufino (mrufino) wrote :

Yes, I still have this problem with Dapper. I haven't tried Edgy though. Besides the Logitech mouse, the same problem also occurs with the brand Satellite. Some days ago, I gave up and bought a Genius mouse. Now everything is working fine.

Revision history for this message
Carthik Sharma (carthik) wrote :

Confirming this bug.

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shorto (denisshorto) wrote :

I have the same problem here. Even with the newest 7.04 version. :/

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Pascal De Vuyst (pascal-devuyst) wrote :

Thanks for your bug report.

At a minimum we need this information from people suffering from this problem in one comment:

1. What brand and model is your mouse.
   How is your mouse connected to your PC: serial, PS/2, USB, USB wireless (Bluetooth), ...
   For a USB mouse include the relevant output of the command lsusb on a terminal.
   What mechanism does your mouse use: ball mouse, optical, trackball, ...
   How many physical buttons and scrollwheels does you mouse have?
2. Attach your /var/log/Xorg.0.log to this bug report.

Revision history for this message
trollord (trollenlord) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New".

Thanks again!

Revision history for this message
fatty (engineer-fatboyicecream) wrote :

I am experiencing this issue on feisty.

I am using a Logitech Cordless MouseMan® Optical

It is connected to the logitech wireless receiver which is plugged into the ps2 port via a usb / ps2 converter.

It is an optical mouse.

3 physical button. 1 scroll wheel that also can act like a button.

Xorg.0.log attached.

I experience this usually while scrolling. In Firefox when scrolling down a web page it may suddenly start scrolling up, or mouse moving all over the screen, or selecting different tabs, even clicking on links I have not clicked on. This happens almost every time I use it. As for other programs I can't be certain because I mainly use this computer for internet browsing.

Revision history for this message
fatty (engineer-fatboyicecream) wrote :

New information added.

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Andres Mujica (andres.mujica) wrote :

Thanks for your report, Please add this information to this bug report

output of xprop -root

output of gconftool-2 -R /desktop/gnome/peripherals

Revision history for this message
Andres Mujica (andres.mujica) wrote :

Hi we are only missing the output from the comands in my last comment,

It would be nice if you can help us with that.

Thanks for your time

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Timo Salokas (timo-salokas) wrote :

I just had the mouse explosion, been having them every other day with varying frequency..
Here are the output files that you asked for.

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Mladen Jablanović (jablan) wrote :

I have the same problem with Ubuntu 7.10
Genius optical mouse, PS/2

The bug can be very annoying and it occurs every day.

Revision history for this message
Timo Salokas (timo-salokas) wrote :

Something happening?
Same problem in Kubuntu Hardy and kde4.1

In fact, the problem seems more fequent than some time ago. Happens many times a day.

Revision history for this message
Andres Mujica (andres.mujica) wrote :

Hi, first of all please excuse for my lack of attention on this bug, i've made some research and i believe that this bug is related and even a duplicate of bug #119194 and bug #34501

Also i've found that this is a common issue with logitech mouse and it has several reports on upstream.

It seems that a workaround for this behaviour is described here:

https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/34501/comments/19

and here

https://bugs.launchpad.net/linux/+bug/119194/comments/45

Please test both of them and let us now if this solves the issue.

Also i need that you upload a dmesg | grep mouse in order to determine if this is a duplicate of the previously mentioned bugs.

Thanks a lot for your help and my apologies for the delay.

description: updated
Revision history for this message
Timo Salokas (timo-salokas) wrote :

Those fixes did not work. I am not sure if I added them correctly but here is a clip of my menu.lst:
title Ubuntu 8.04.1, kernel 2.6.24-19-generic
root (hd0,0)
kernel /boot/vmlinuz-2.6.24-19-generic root=UUID=af6393f6-3d4e-4cc8-8144-c6ad9ae0acb9 ro quiet splash i8042.nomux acpi_osi=Linux
initrd /boot/initrd.img-2.6.24-19-generic
quiet

And as an attachment, my dmesh | grep mouse

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Andres Mujica (andres.mujica) wrote :

thanks for your input i'm marking this as dup of bug #119194

Revision history for this message
causeitsme (bobbystanley) wrote :

I've been having this problem for a while now, I posted a thread here: http://ubuntuforums.org/showthread.php?p=5730687#post5730687

This bug is system wide and affects right and left click, I've yet to see it affect the scroll wheel.

Left click many times double or even quad clicks when you only wanted single click. Highlighting text doesn't work properly in any application (especially in Terminal). Highlighting usually leads to premature dragging, highlights the wrong words, or doesn't highlight enough words, skips words, selects sections of words and moves them to other areas of the screen and more.

Right click is liable to do anything:

Open applications, close applications, select properties, view source, show desktop, open email, send email, and more.

I got a little relief by adjusting mouse settings: maxed out drag and drop threshold and lowered sensitivity all the down.
So far the best workaround is to go slow with the mouse and persevere through the frustration.

Easily reproducible on my machine, all you gotta do is try using the mouse.

Ubuntu 2.6.24-19-generic
amd64
Acer Aspire 5100 notebook
Dual core AMD 1.5gig RAM
ATI Radeon Xpress 1100
Logitech USB notebook mouse (sorry, don't have model # on mouse or usb fob)

*Note: the attached file contains both -
output of xprop -root
AND
output of gconftool-2 -R /desktop/gnome/peripherals

Revision history for this message
causeitsme (bobbystanley) wrote :

Sorry, I forgot to mention that left click many times doesn't work until you've either clicked something several times or hovered over it for about 1 or 2 seconds and then click

Revision history for this message
causeitsme (bobbystanley) wrote :

I have solved this bug on my system!! Solution: Do NOT use Firefox. Do not open Firefox.

For the last two days I have only used Epiphany and my mouse has performed properly and flawlessly. On the first day I saw that Epiphany wasn't giving me any trouble so I opened up Firefox just to see what would happen. Bam, immediate problems. I did a reboot and haven't opened Firefox since. haven't had any problems.

Plus, it seems to me that Epiphany is faster than Firefox and definately uses less resources.

Bye bye Firefox......

Revision history for this message
Nicholas (nicholas-a) wrote : Re: [Bug 37929] Re: [HARDY] Logitech mouse goes crazy

I don't think Firefox is the problem. It also happens when I play a game using Wine.

--- On Wed, 10/9/08, causeitsme <email address hidden> wrote:

> From: causeitsme <email address hidden>
> Subject: [Bug 37929] Re: [HARDY] Logitech mouse goes crazy
> To: <email address hidden>
> Date: Wednesday, 10 September, 2008, 7:12 PM
> *** This bug is a duplicate of bug 119194 ***
> https://bugs.launchpad.net/bugs/119194
>
> I have solved this bug on my system!! Solution: Do NOT use
> Firefox. Do
> not open Firefox.
>
> For the last two days I have only used Epiphany and my
> mouse has
> performed properly and flawlessly. On the first day I saw
> that Epiphany
> wasn't giving me any trouble so I opened up Firefox
> just to see what
> would happen. Bam, immediate problems. I did a reboot and
> haven't opened
> Firefox since. haven't had any problems.
>
> Plus, it seems to me that Epiphany is faster than Firefox
> and definately
> uses less resources.
>
> Bye bye Firefox......
>
> --
> [HARDY] Logitech mouse goes crazy
> https://bugs.launchpad.net/bugs/37929
> You received this bug notification because you are a direct
> subscriber
> of the bug (via bug 119194).
>
> Status in “xorg” source package in Ubuntu: Incomplete
>
> Bug description:
> Sometimes, my Logitech three button mouse goes crazy. While
> I keep moving the mouse, the pointer runs randomply through
> the screen, usually messing around the menu icons and
> opening programs I didn't ask to open.
>
> I'm using Breezy Badger (always updated via Synaptic)
> in a P4 Prescott, with 1GB of Ram.
>
> Reported also in hardy (and all the releases between them)
>
> pending dmesg output in order to determine if it's a
> kernel issue

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Revision history for this message
Timo Salokas (timo-salokas) wrote :

I just updated my hardware and the problem disappeared... Still the same mouse.

Previously I had this mouse connected via usb->ps2 converter piece, now its connected straight to usb so maybe if you guys have a similar setup you could try to connect the mouse straight to your usb port.

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