DVD/CD+RW not recognized or found

Bug #373755 reported by mattlittle on 2009-05-08
4
Affects Status Importance Assigned to Milestone
Ubuntu
Undecided
Unassigned

Bug Description

UPDATED

Have a Toshiba M65 running Jaunty Jantelope 9.04 and the CD/DVD+rw drive does not appear unless I restart my computer. Here is what I am doing and what is happening.

1. I insert a blank DVD and start CD/DVD CREATOR
2. I drag in files to burn, sometimes an iso file
3 CD/DVD CREATOR tells me "Please insert a recordable CD or DVD There is no recordable disc inserted"

If I insert a CD or DVD with stuff on it, like files I want to add to my computer, it does not appear.

However, the drive will operate properly if I restart my computer.

I ran some terminal commands I saw in other forums and have pasted below in hopes they are helpful. I am a total newbie on Linux and know very very little but can do stuff with terminal.

toshi@toshi:~$ sudo lshw
[sudo] password for toshi:
toshi
    description: Notebook
    product: Satellite M65
    vendor: TOSHIBA
    version: PSM60U-0CH021
    serial: 95264202K
    width: 32 bits
    capabilities: smbios-2.34 dmi-2.34
    configuration: boot=oem-specific chassis=notebook uuid=EE6CD8BC-25BD-11DA-A208-000FB09D70EF
  *-core
       description: Motherboard
       product: EBQ10
       vendor: TOSHIBA
       physical id: 0
       version: Null
       serial: 0123456789AB
     *-firmware
          description: BIOS
          vendor: TOSHIBA
          physical id: 0
          version: V1.20 (06/19/2005)
          size: 108KiB
          capacity: 448KiB
          capabilities: pci pcmcia pnp upgrade shadowing cdboot bootselect int13floppytoshiba int5printscreen int9keyboard int14serial int17printer int10video acpi usb agp smartbattery biosbootspecification
     *-cpu
          description: CPU
          product: Intel(R) Pentium(R) M processor 1.86GHz
          vendor: Intel Corp.
          physical id: 4
          bus info: cpu@0
          version: 6.13.8
          slot: U1
          size: 800MHz
          capacity: 2GHz
          width: 32 bits
          capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat clflush dts acpi mmx fxsr sse sse2 ss tm pbe up bts est tm2 cpufreq
        *-cache:0
             description: L1 cache
             physical id: 8
             slot: L1 Cache
             size: 32KiB
             capacity: 32KiB
             capabilities: asynchronous internal write-back
        *-cache:1
             description: L2 cache
             physical id: 9
             slot: L2 Cache
             size: 2MiB
             capabilities: burst external write-back
     *-memory
          description: System Memory
          physical id: f
          slot: System board or motherboard
          size: 1GiB
          capacity: 3GiB
        *-bank:0
             description: SODIMM DDR Synchronous
             physical id: 0
             slot: M1
             size: 512MiB
             width: 32 bits
        *-bank:1
             description: SODIMM DDR Synchronous
             physical id: 1
             slot: M2
             size: 512MiB
             width: 32 bits
     *-pci
          description: Host bridge
          product: Mobile 915GM/PM/GMS/910GML Express Processor to DRAM Controller
          vendor: Intel Corporation
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 03
          width: 32 bits
          clock: 33MHz
          configuration: driver=agpgart-intel module=intel_agp
        *-display:0 UNCLAIMED
             description: VGA compatible controller
             product: Mobile 915GM/GMS/910GML Express Graphics Controller
             vendor: Intel Corporation
             physical id: 2
             bus info: pci@0000:00:02.0
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pm bus_master cap_list
             configuration: latency=0
        *-display:1 UNCLAIMED
             description: Display controller
             product: Mobile 915GM/GMS/910GML Express Graphics Controller
             vendor: Intel Corporation
             physical id: 2.1
             bus info: pci@0000:00:02.1
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pm cap_list
             configuration: latency=0
        *-pci:0
             description: PCI bridge
             product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 1
             vendor: Intel Corporation
             physical id: 1c
             bus info: pci@0000:00:1c.0
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm bus_master cap_list
             configuration: driver=pcieport-driver
        *-pci:1
             description: PCI bridge
             product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 2
             vendor: Intel Corporation
             physical id: 1c.1
             bus info: pci@0000:00:1c.1
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm bus_master cap_list
             configuration: driver=pcieport-driver
        *-usb:0
             description: USB Controller
             product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1
             vendor: Intel Corporation
             physical id: 1d
             bus info: pci@0000:00:1d.0
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master
             configuration: driver=uhci_hcd latency=0 module=uhci_hcd
        *-usb:1
             description: USB Controller
             product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2
             vendor: Intel Corporation
             physical id: 1d.1
             bus info: pci@0000:00:1d.1
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master
             configuration: driver=uhci_hcd latency=0 module=uhci_hcd
        *-usb:2
             description: USB Controller
             product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3
             vendor: Intel Corporation
             physical id: 1d.2
             bus info: pci@0000:00:1d.2
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master
             configuration: driver=uhci_hcd latency=0 module=uhci_hcd
        *-usb:3
             description: USB Controller
             product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4
             vendor: Intel Corporation
             physical id: 1d.3
             bus info: pci@0000:00:1d.3
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master
             configuration: driver=uhci_hcd latency=0 module=uhci_hcd
        *-usb:4
             description: USB Controller
             product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller
             vendor: Intel Corporation
             physical id: 1d.7
             bus info: pci@0000:00:1d.7
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pm debug bus_master cap_list
             configuration: driver=ehci_hcd latency=0 module=ehci_hcd
        *-pci:2
             description: PCI bridge
             product: 82801 Mobile PCI Bridge
             vendor: Intel Corporation
             physical id: 1e
             bus info: pci@0000:00:1e.0
             version: d3
             width: 32 bits
             clock: 33MHz
             capabilities: pci bus_master cap_list
           *-firewire
                description: FireWire (IEEE 1394)
                product: TSB43AB21 IEEE-1394a-2000 Controller (PHY/Link)
                vendor: Texas Instruments
                physical id: 0
                bus info: pci@0000:06:00.0
                version: 00
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list
                configuration: driver=ohci1394 latency=32 maxlatency=4 mingnt=2 module=ohci1394
           *-network:0
                description: Ethernet interface
                product: RTL-8139/8139C/8139C+
                vendor: Realtek Semiconductor Co., Ltd.
                physical id: 1
                bus info: pci@0000:06:01.0
                logical name: eth0
                version: 10
                serial: 00:0f:b0:9d:70:ef
                size: 10MB/s
                capacity: 100MB/s
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
                configuration: autonegotiation=on broadcast=yes driver=8139too driverversion=0.9.28 duplex=half ip=192.168.123.102 latency=32 link=yes maxlatency=64 mingnt=32 module=8139too multicast=yes port=MII speed=10MB/s
           *-network:1
                description: Wireless interface
                product: PRO/Wireless 2200BG [Calexico2] Network Connection
                vendor: Intel Corporation
                physical id: 2
                bus info: pci@0000:06:02.0
                logical name: eth1
                version: 05
                serial: 00:13:ce:4b:5f:9a
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list ethernet physical wireless
                configuration: broadcast=yes driver=ipw2200 driverversion=1.2.2kmprq firmware=ABG:9.0.2.6 (Mar 22 2005) latency=32 link=no maxlatency=24 mingnt=3 module=ipw2200 multicast=yes wireless=unassociated
           *-pcmcia
                description: CardBus bridge
                product: CB-712/4 Cardbus Controller
                vendor: ENE Technology Inc
                physical id: 4
                bus info: pci@0000:06:04.0
                version: 10
                width: 32 bits
                clock: 33MHz
                capabilities: pcmcia bus_master cap_list
                configuration: driver=yenta_cardbus latency=176 maxlatency=5 mingnt=192 module=yenta_socket
           *-memory:0 UNCLAIMED
                description: FLASH memory
                product: ENE PCI Memory Stick Card Reader Controller
                vendor: ENE Technology Inc
                physical id: 4.1
                bus info: pci@0000:06:04.1
                version: 01
                width: 32 bits
                clock: 33MHz (30.3ns)
                capabilities: pm bus_master cap_list
                configuration: latency=32 maxlatency=4 mingnt=1
           *-system
                description: SD Host controller
                product: ENE PCI Secure Digital Card Reader Controller
                vendor: ENE Technology Inc
                physical id: 4.2
                bus info: pci@0000:06:04.2
                version: 01
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list
                configuration: driver=sdhci-pci latency=32 maxlatency=72 mingnt=32 module=sdhci_pci
           *-memory:1 UNCLAIMED
                description: FLASH memory
                product: FLASH memory: ENE Technology Inc:
                vendor: ENE Technology Inc
                physical id: 4.3
                bus info: pci@0000:06:04.3
                version: 01
                width: 32 bits
                clock: 33MHz (30.3ns)
                capabilities: pm bus_master cap_list
                configuration: latency=32 maxlatency=4 mingnt=1
           *-memory:2
                description: FLASH memory
                product: SD/MMC Card Reader Controller
                vendor: ENE Technology Inc
                physical id: 4.4
                bus info: pci@0000:06:04.4
                version: 01
                width: 32 bits
                clock: 33MHz (30.3ns)
                capabilities: pm cap_list
                configuration: driver=sdhci-pci latency=0 maxlatency=72 mingnt=32 module=sdhci_pci
        *-multimedia
             description: Multimedia audio controller
             product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller
             vendor: Intel Corporation
             physical id: 1e.2
             bus info: pci@0000:00:1e.2
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pm bus_master cap_list
             configuration: driver=Intel ICH latency=0 module=snd_intel8x0
        *-communication UNCLAIMED
             description: Modem
             product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Modem Controller
             vendor: Intel Corporation
             physical id: 1e.3
             bus info: pci@0000:00:1e.3
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pm cap_list
             configuration: latency=0
        *-isa
             description: ISA bridge
             product: 82801FBM (ICH6M) LPC Interface Bridge
             vendor: Intel Corporation
             physical id: 1f
             bus info: pci@0000:00:1f.0
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: isa bus_master
             configuration: latency=0
        *-ide
             description: IDE interface
             product: 82801FBM (ICH6M) SATA Controller
             vendor: Intel Corporation
             physical id: 1f.2
             bus info: pci@0000:00:1f.2
             logical name: scsi0
             version: 03
             width: 32 bits
             clock: 66MHz
             capabilities: ide pm bus_master cap_list emulated
             configuration: driver=ata_piix latency=0
           *-disk
                description: ATA Disk
                product: SAMSUNG HM080HC
                physical id: 0.0.0
                bus info: scsi@0:0.0.0
                logical name: /dev/sda
                version: AM10
                serial: S0CCJ20P171873
                size: 74GiB (80GB)
                capabilities: partitioned partitioned:dos
                configuration: ansiversion=5 signature=06ca06c9
              *-volume:0
                   description: EXT3 volume
                   vendor: Linux
                   physical id: 1
                   bus info: scsi@0:0.0.0,1
                   logical name: /dev/sda1
                   logical name: /
                   version: 1.0
                   serial: 4eb4b0a2-2098-4e79-8cfd-17a1f483613d
                   size: 71GiB
                   capacity: 71GiB
                   capabilities: primary bootable journaled extended_attributes large_files recover ext3 ext2 initialized
                   configuration: created=2009-04-29 01:45:03 filesystem=ext3 modified=2009-05-05 22:53:10 mount.fstype=ext3 mount.options=rw,relatime,errors=remount-ro,data=ordered mounted=2009-05-05 22:53:10 state=mounted
              *-volume:1
                   description: Extended partition
                   physical id: 2
                   bus info: scsi@0:0.0.0,2
                   logical name: /dev/sda2
                   size: 2910MiB
                   capacity: 2910MiB
                   capabilities: primary extended partitioned partitioned:extended
                 *-logicalvolume
                      description: Linux swap / Solaris partition
                      physical id: 5
                      logical name: /dev/sda5
                      capacity: 2910MiB
                      capabilities: nofs
        *-serial UNCLAIMED
             description: SMBus
             product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) SMBus Controller
             vendor: Intel Corporation
             physical id: 1f.3
             bus info: pci@0000:00:1f.3
             version: 03
             width: 32 bits
             clock: 33MHz
             configuration: latency=0
     *-scsi
          physical id: 1
          bus info: usb@1:3
          logical name: scsi2
          capabilities: emulated scsi-host
          configuration: driver=usb-storage
        *-disk
             description: SCSI Disk
             physical id: 0.0.0
             bus info: scsi@2:0.0.0
             logical name: /dev/sdb
             size: 3819MiB (4005MB)
             capabilities: partitioned partitioned:dos
             configuration: signature=15171240
           *-volume
                description: Windows FAT volume
                vendor: THREES
                physical id: 1
                bus info: scsi@2:0.0.0,1
                logical name: /dev/sdb1
                logical name: /media/disk
                version: FAT32
                serial: 08a8-3238
                size: 3819MiB
                capacity: 3819MiB
                capabilities: primary fat initialized
                configuration: FATs=2 filesystem=fat mount.fstype=vfat mount.options=rw,nosuid,nodev,uid=1000,fmask=0077,dmask=0077,codepage=cp437,iocharset=iso8859-1,shortname=mixed,utf8,flush state=mounted
  *-battery
       description: Lithium Ion Battery
       product: PA3431U
       vendor: TOSHIBA
       physical id: 1
       version: 01/01/2004
       serial: 3658Q
       slot: 1st Battery
       capacity: 4300mWh
       configuration: voltage=14.8V
  *-network DISABLED
       description: Ethernet interface
       physical id: 2
       logical name: pan0
       serial: 7a:1b:7c:4d:7b:3f
       capabilities: ethernet physical
       configuration: broadcast=yes driver=bridge driverversion=2.3 firmware=N/A link=yes multicast=yes
toshi@toshi:~$

toshi@toshi:~$ sudo lshw -C disk
[sudo] password for toshi:
  *-disk
       description: ATA Disk
       product: SAMSUNG HM080HC
       physical id: 0.0.0
       bus info: scsi@0:0.0.0
       logical name: /dev/sda
       version: AM10
       serial: S0CCJ20P171873
       size: 74GiB (80GB)
       capabilities: partitioned partitioned:dos
       configuration: ansiversion=5 signature=06ca06c9
  *-disk
       description: SCSI Disk
       physical id: 0.0.0
       bus info: scsi@2:0.0.0
       logical name: /dev/sdb
       size: 3819MiB (4005MB)
       capabilities: partitioned partitioned:dos
       configuration: signature=15171240
toshi@toshi:~$

toshi@toshi:~$ lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation Mobile 915GM/PM/GMS/910GML Express Processor to DRAM Controller [8086:2590] (rev 03)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller [8086:2592] (rev 03)
00:02.1 Display controller [0380]: Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller [8086:2792] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 1 [8086:2660] (rev 03)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 2 [8086:2662] (rev 03)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1 [8086:2658] (rev 03)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2 [8086:2659] (rev 03)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3 [8086:265a] (rev 03)
00:1d.3 USB Controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4 [8086:265b] (rev 03)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller [8086:265c] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev d3)
00:1e.2 Multimedia audio controller [0401]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller [8086:266e] (rev 03)
00:1e.3 Modem [0703]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Modem Controller [8086:266d] (rev 03)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801FBM (ICH6M) LPC Interface Bridge [8086:2641] (rev 03)
00:1f.2 IDE interface [0101]: Intel Corporation 82801FBM (ICH6M) SATA Controller [8086:2653] (rev 03)
00:1f.3 SMBus [0c05]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) SMBus Controller [8086:266a] (rev 03)
06:00.0 FireWire (IEEE 1394) [0c00]: Texas Instruments TSB43AB21 IEEE-1394a-2000 Controller (PHY/Link) [104c:8026]
06:01.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ [10ec:8139] (rev 10)
06:02.0 Network controller [0280]: Intel Corporation PRO/Wireless 2200BG [Calexico2] Network Connection [8086:4220] (rev 05)
06:04.0 CardBus bridge [0607]: ENE Technology Inc CB-712/4 Cardbus Controller [1524:1412] (rev 10)
06:04.1 FLASH memory [0501]: ENE Technology Inc ENE PCI Memory Stick Card Reader Controller [1524:0530] (rev 01)
06:04.2 SD Host controller [0805]: ENE Technology Inc ENE PCI Secure Digital Card Reader Controller [1524:0550] (rev 01)
06:04.3 FLASH memory [0501]: ENE Technology Inc FLASH memory: ENE Technology Inc: [1524:0520] (rev 01)
06:04.4 FLASH memory [0501]: ENE Technology Inc SD/MMC Card Reader Controller [1524:0551] (rev 01)

description: updated
mattlittle (mr-mattlittle) wrote :

So, just to add that update here in case it reports it to others differently--My CD/DVD is inoperable intermittently until I restart my computer.

description: updated
Markus Korn (thekorn) wrote :

Hi mattlittle,
Thanks for reporting this bug.
Sorry, I'm a bit confused by your UPDATE and the UPDATE of the UPDATE. Is this fixed for you or does this still happen.
If your DVD drive is still not found, can you pleaese open a terminal and run
     dmesg > dmesg.log
and attach the resulting file 'dmesg.log' to this bugreport.

Thanks
Markus

Changed in ubuntu:
status: New → Incomplete
mattlittle (mr-mattlittle) wrote :
Download full text (28.5 KiB)

Hi Markus,
Sorry for the confusion, I will clean it up now. It is intermittent and fixes itself if I restart my computer. But it is a consistent problem and at this moment my CD/DVD drive is not working. Below is the log you requested. My computer did not recognize the dmesg.log command but had a lot to say about dmesg.
Thanks for looking into this.
Matt

[ 0.546627] pci 0000:06:04.1: PME# disabled
[ 0.546677] pci 0000:06:04.2: reg 10 32bit mmio: [0xbc007000-0xbc0070ff]
[ 0.546740] pci 0000:06:04.2: supports D1 D2
[ 0.546742] pci 0000:06:04.2: PME# supported from D0 D1 D2 D3hot
[ 0.546748] pci 0000:06:04.2: PME# disabled
[ 0.546799] pci 0000:06:04.3: reg 10 32bit mmio: [0xbc007400-0xbc00747f]
[ 0.546861] pci 0000:06:04.3: supports D1 D2
[ 0.546862] pci 0000:06:04.3: PME# supported from D0 D1 D2 D3hot
[ 0.546868] pci 0000:06:04.3: PME# disabled
[ 0.546919] pci 0000:06:04.4: reg 10 32bit mmio: [0x000000-0x0000ff]
[ 0.546981] pci 0000:06:04.4: supports D1 D2
[ 0.546983] pci 0000:06:04.4: PME# supported from D0 D1 D2 D3hot
[ 0.546989] pci 0000:06:04.4: PME# disabled
[ 0.547051] pci 0000:00:1e.0: transparent bridge
[ 0.547056] pci 0000:00:1e.0: bridge io port: [0x5000-0x5fff]
[ 0.547061] pci 0000:00:1e.0: bridge 32bit mmio: [0xbc000000-0xbc0fffff]
[ 0.547112] bus 00 -> node 0
[ 0.547120] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0._PRT]
[ 0.547449] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0.RP01._PRT]
[ 0.547597] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0.RP02._PRT]
[ 0.547754] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0.PCIB._PRT]
[ 0.554323] ACPI: PCI Interrupt Link [LNKA] (IRQs 1 3 4 5 6 7 *10 12 14 15)
[ 0.554445] ACPI: PCI Interrupt Link [LNKB] (IRQs 1 3 4 5 6 7 11 12 14 15) *10
[ 0.554564] ACPI: PCI Interrupt Link [LNKC] (IRQs 1 3 4 5 6 7 10 12 14 15) *11
[ 0.554681] ACPI: PCI Interrupt Link [LNKD] (IRQs 1 3 4 5 6 7 *11 12 14 15)
[ 0.554801] ACPI: PCI Interrupt Link [LNKE] (IRQs 1 3 4 5 6 7 10 12 14 15) *11
[ 0.554919] ACPI: PCI Interrupt Link [LNKF] (IRQs 1 3 4 5 6 7 *11 12 14 15)
[ 0.555038] ACPI: PCI Interrupt Link [LNKG] (IRQs 1 3 4 5 6 7 10 12 14 15) *11
[ 0.555156] ACPI: PCI Interrupt Link [LNKH] (IRQs 1 3 4 5 6 7 *11 12 14 15)
[ 0.555470] ACPI: WMI: Mapper loaded
[ 0.555623] SCSI subsystem initialized
[ 0.555658] libata version 3.00 loaded.
[ 0.555700] usbcore: registered new interface driver usbfs
[ 0.555716] usbcore: registered new interface driver hub
[ 0.555739] usbcore: registered new device driver usb
[ 0.555848] PCI: Using ACPI for IRQ routing
[ 0.555972] Bluetooth: Core ver 2.13
[ 0.556032] NET: Registered protocol family 31
[ 0.556034] Bluetooth: HCI device and connection manager initialized
[ 0.556037] Bluetooth: HCI socket layer initialized
[ 0.556039] NET: Registered protocol family 8
[ 0.556041] NET: Registered protocol family 20
[ 0.556053] NetLabel: Initializing
[ 0.556055] NetLabel: domain hash size = 128
[ 0.556057] NetLabel: protocols = UNLABELED CIPSOv4
[ 0.556071] NetLabel: unlabeled traffic allowed by default
[ 0.556203] hpet clockevent registered
[ 0.556207] ...

description: updated
mattlittle (mr-mattlittle) wrote :
Download full text (29.2 KiB)

Hi Markus,
I thought it might be useful to generate that same log with the CD/DVD drive actually working so I restarted my computer and put in a disk to make sure it was operational. It is. Here is that same log but when the drive is working.

[ 0.545605] pci 0000:00:1e.3: reg 10 io port: [0x2400-0x24ff]
[ 0.545613] pci 0000:00:1e.3: reg 14 io port: [0x2000-0x207f]
[ 0.545650] pci 0000:00:1e.3: PME# supported from D0 D3hot D3cold
[ 0.545654] pci 0000:00:1e.3: PME# disabled
[ 0.545743] pci 0000:00:1f.0: Force enabled HPET at 0xfed00000
[ 0.545750] pci 0000:00:1f.0: quirk: region 1000-107f claimed by ICH6 ACPI/GPIO/TCO
[ 0.545754] pci 0000:00:1f.0: quirk: region 1180-11bf claimed by ICH6 GPIO
[ 0.545791] pci 0000:00:1f.2: reg 10 io port: [0x00-0x07]
[ 0.545799] pci 0000:00:1f.2: reg 14 io port: [0x00-0x03]
[ 0.545806] pci 0000:00:1f.2: reg 18 io port: [0x00-0x07]
[ 0.545814] pci 0000:00:1f.2: reg 1c io port: [0x00-0x03]
[ 0.545821] pci 0000:00:1f.2: reg 20 io port: [0x18b0-0x18bf]
[ 0.545844] pci 0000:00:1f.2: PME# supported from D3hot
[ 0.545848] pci 0000:00:1f.2: PME# disabled
[ 0.545906] pci 0000:00:1f.3: reg 20 io port: [0x20a0-0x20bf]
[ 0.545985] pci 0000:00:1c.0: bridge io port: [0x3000-0x3fff]
[ 0.545990] pci 0000:00:1c.0: bridge 32bit mmio: [0xb4000000-0xb7ffffff]
[ 0.545998] pci 0000:00:1c.0: bridge 64bit mmio pref: [0xd0000000-0xd3ffffff]
[ 0.546051] pci 0000:00:1c.1: bridge io port: [0x4000-0x4fff]
[ 0.546056] pci 0000:00:1c.1: bridge 32bit mmio: [0xb8000000-0xbbffffff]
[ 0.546063] pci 0000:00:1c.1: bridge 64bit mmio pref: [0xd4000000-0xd7ffffff]
[ 0.546114] pci 0000:06:00.0: reg 10 32bit mmio: [0xbc004000-0xbc0047ff]
[ 0.546125] pci 0000:06:00.0: reg 14 32bit mmio: [0xbc000000-0xbc003fff]
[ 0.546180] pci 0000:06:00.0: supports D1 D2
[ 0.546182] pci 0000:06:00.0: PME# supported from D0 D1 D2 D3hot
[ 0.546189] pci 0000:06:00.0: PME# disabled
[ 0.546238] pci 0000:06:01.0: reg 10 io port: [0x5000-0x50ff]
[ 0.546248] pci 0000:06:01.0: reg 14 32bit mmio: [0xbc004800-0xbc0048ff]
[ 0.546301] pci 0000:06:01.0: supports D1 D2
[ 0.546304] pci 0000:06:01.0: PME# supported from D1 D2 D3hot D3cold
[ 0.546310] pci 0000:06:01.0: PME# disabled
[ 0.546360] pci 0000:06:02.0: reg 10 32bit mmio: [0xbc005000-0xbc005fff]
[ 0.546422] pci 0000:06:02.0: PME# supported from D0 D3hot D3cold
[ 0.546427] pci 0000:06:02.0: PME# disabled
[ 0.546480] pci 0000:06:04.0: reg 10 32bit mmio: [0xbc006000-0xbc006fff]
[ 0.546495] pci 0000:06:04.0: supports D1 D2
[ 0.546497] pci 0000:06:04.0: PME# supported from D0 D1 D2 D3hot D3cold
[ 0.546503] pci 0000:06:04.0: PME# disabled
[ 0.546554] pci 0000:06:04.1: reg 10 32bit mmio: [0xbc004c00-0xbc004c7f]
[ 0.546616] pci 0000:06:04.1: supports D1 D2
[ 0.546618] pci 0000:06:04.1: PME# supported from D0 D1 D2 D3hot
[ 0.546624] pci 0000:06:04.1: PME# disabled
[ 0.546675]...

Vish (vish) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

Download full text (22.1 KiB)

Hi,
Sorry, I can't remember what came of it. I ended up giving up on Ubuntu this
time around, though I was very impressed, because of some odd problems with
my battery that only works properly on XP. Will definitely try next release
again though.
Matt

On Sun, Jul 11, 2010 at 11:37 AM, Vish <email address hidden> wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. You reported this bug a while ago and there hasn't been
> any activity in it recently. We were wondering if this is still an issue
> for you. Can you try with the latest Ubuntu release? Thanks in advance.
>
> --
> DVD/CD+RW not recognized or found
> https://bugs.launchpad.net/bugs/373755
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu: Incomplete
>
> Bug description:
> UPDATED
>
> Have a Toshiba M65 running Jaunty Jantelope 9.04 and the CD/DVD+rw drive
> does not appear unless I restart my computer. Here is what I am doing and
> what is happening.
>
> 1. I insert a blank DVD and start CD/DVD CREATOR
> 2. I drag in files to burn, sometimes an iso file
> 3 CD/DVD CREATOR tells me "Please insert a recordable CD or DVD There
> is no recordable disc inserted"
>
> If I insert a CD or DVD with stuff on it, like files I want to add to my
> computer, it does not appear.
>
> However, the drive will operate properly if I restart my computer.
>
> I ran some terminal commands I saw in other forums and have pasted below in
> hopes they are helpful. I am a total newbie on Linux and know very very
> little but can do stuff with terminal.
>
> toshi@toshi:~$ sudo lshw
> [sudo] password for toshi:
> toshi
> description: Notebook
> product: Satellite M65
> vendor: TOSHIBA
> version: PSM60U-0CH021
> serial: 95264202K
> width: 32 bits
> capabilities: smbios-2.34 dmi-2.34
> configuration: boot=oem-specific chassis=notebook
> uuid=EE6CD8BC-25BD-11DA-A208-000FB09D70EF
> *-core
> description: Motherboard
> product: EBQ10
> vendor: TOSHIBA
> physical id: 0
> version: Null
> serial: 0123456789AB
> *-firmware
> description: BIOS
> vendor: TOSHIBA
> physical id: 0
> version: V1.20 (06/19/2005)
> size: 108KiB
> capacity: 448KiB
> capabilities: pci pcmcia pnp upgrade shadowing cdboot bootselect
> int13floppytoshiba int5printscreen int9keyboard int14serial int17printer
> int10video acpi usb agp smartbattery biosbootspecification
> *-cpu
> description: CPU
> product: Intel(R) Pentium(R) M processor 1.86GHz
> vendor: Intel Corp.
> physical id: 4
> bus info: cpu@0
> version: 6.13.8
> slot: U1
> size: 800MHz
> capacity: 2GHz
> width: 32 bits
> capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8
> apic sep mtrr pge mca cmov pat clflush dts acpi mmx fxsr sse sse2 ss tm pbe
> up bts est tm2 cpufreq
> *-cache:0
> description: L1 cache
> physical id: 8
> slot: L1 Cache
> size: 32KiB
> capacity: 32KiB
> ...

Launchpad Janitor (janitor) wrote :

[Expired for Ubuntu because there has been no activity for 60 days.]

Changed in ubuntu:
status: Incomplete → Expired
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