Keyboard not responding

Bug #366970 reported by ichhaankur on 2009-04-25
This bug affects 2 people
Affects Status Importance Assigned to Milestone

Bug Description

On my Dell Vostro 1510. Ubuntu 9.04 (2.6.28-11-generic i686) & Windows XP dual boot. Upgraded from 8.10 recently.

The keyboard does not respond on some boots. Some other times it does!

I noticed that on GRUB screen, if I enter Ubuntu by pressing "Enter", then sometimes the keyboard (and touchpad )stops responding by the time it reaches the login screen. The USB mouse works, curiously enough.

If I don't press "Enter" and let it automatically boot into Ubuntu after the 10 second wait, then I have not encountered a problem.

ichhaankur (n-arju-lx) wrote :

I was wrong. Twice the keyboard stopped working even though I did not press "Enter" at GRUB menu. So that probably has nothing to do with it.

Rostislav Raykov (zbrox) wrote :

The same thing happens to my girlfriends laptop which is Dell Vostro 1310. On random boots, you can't type anything on the GDM screen.

Rostislav Raykov (zbrox) wrote :

According to my girlfriend there seems to be a corelation with some events. Sometimes her laptop doesn't unsleep itself. It's working but the screen doesn't switch on so she hard resets it. After such hard reset the keyboard is not responding when GDM shows up, unless she first launches Windows and then reboots under Ubuntu.

ichhaankur (n-arju-lx) wrote :

Noticed these things.
1. On a cold boot (the computer was off for some time- >an hour.) often the first boot does not work. If I leave it a few minutes, I guess things worm up. If I shutdown and then boot, the thing works.
2. I've never had problems after rebooting when the keyboard was already working.
3. Funnily, if I have my USB mouse attached, the keyboad works even on a cold boot.
4. When I was using 9.10 (alpha) for two weeks, I never had this problem.

Changed in ubuntu:
status: New → Confirmed
status: Confirmed → New


Same problem on Ubuntu 10: USB keyboard sometimes work, sometimes not. So, I cannot to choose between my two operational systems in the grub menu.

I think it works only in a fresh boot.

Fabio Marconi (fabiomarconi) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.
Is this bug reproducible with the latest Lucid packages ?

if yes, please attach these files:



Open a terminal and run:


Copy here the output
Thanks in advance.

Changed in ubuntu:
status: New → Incomplete
Fabio Marconi (fabiomarconi) wrote :

 Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at .

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at

tags: added: dell-vostro1510 jaunty
Fabio Marconi (fabiomarconi) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Fabio Marconi (fabiomarconi) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in ubuntu:
status: Incomplete → Invalid
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