I can no longer mount any of the usb ports

[Dave Schroeder]

I have an external hard drive and several thumb drives to use on two different USB ports. They usually show up on the desktop. For the past two weeks they are not there and the system is telling me that it is "unable to mount." I'm lost here

Thanks

ProblemType: Bug
Architecture: i386
Date: Sat Apr 25 05:57:02 2009
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/evince
Package: evince 2.22.2-0ubuntu2
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evince
Uname: Linux 2.6.24-23-generic i686

[Geoff Tamplin (gtamplin)]

This is a problem which also occurs with UVUNTU 9.04. After trying several suggested solutions, I finally have installed version 7.04 (not recommended due to it no longer being supported), and have no such problems accessing USB drives or flash drives.
My suspicion is that some new feature is somehow involved with inability to access USB drives.
By now, considering several folks have reported similar problems, hopefully the new version will have somehow resolved this issue.

[Fabio Marconi (fabiomarconi)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.
Is this bug reproducible with the latest Lucid packages ?
Tanks in advance.

[Fabio Marconi (fabiomarconi)]

 Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage .

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://help.ubuntu.com/community/ReportingBugs.

[Fabio Marconi (fabiomarconi)]

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

[Fabio Marconi (fabiomarconi)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!