9.04 fails Toshiba 1135-s125

Bug #364551 reported by sbattista
6
Affects Status Importance Assigned to Milestone
Ubuntu
Incomplete
Undecided
Unassigned

Bug Description

When upgrading from 8.10 to 9.04 beta, the Toshiba 1135-s125 fails. It seems like that the process is smooth until reboot. Bug is confirmed when attempting to run the live CD from beta 9.04. Machine boots up past grub, and gets to the stage where one would run the window manager. At that point one receives a blinking cursor and no interaction seems to reset the machine (sans rebooting). Highest level of Nvidia driver that the laptop supports is 96.

Revision history for this message
jtholmes (jtholmes) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.
Unfortunately, we can't fix it because your description didn't include enough information.

Next time this happens, can you switch to a text console by hitting
CTRL + ALT + F1, login there, and then run
sudo apport-collect -l linux 364551

thanks

Changed in ubuntu:
status: New → Incomplete
Revision history for this message
jtholmes (jtholmes) wrote :

Could you please take time to file out the following
information and add it to the bug report.

If something does not apply leave it blank.
Some are yes/no (ex: using wireless).
For instance if you are using Wirless and answer
yes, then ignore wired, etc.

kernel version:
Graphics Chip Mfgr:
Graphics Chip Model:
File System Type for /:
Is this problem on a Laptop:
Laptop mfgr:
Laptop model:

Is this problem on a Desktop:
Desktop mobo mfgr:
Desktop mobo model:

using wireless:
ethernet card driver:

using wired:
ethernet card driver:

bios mfgr:
using Compiz:
using Kde:
using Gnome (metacity):

Much of the above information can be obtained from the command
   lspci -vvv

Thanks in advance

Revision history for this message
sbattista (stephen-battista) wrote : Re: [Bug 364551] Re: 9.04 fails Toshiba 1135-s125
  • lspci Edit (10.8 KiB, application/octet-stream; name=lspci)

Thanks for all of the help. Hopefully my bug will make it easier for
others. To let you know, since 9.04 Beta 2 did not boot, I'm sending this
from 8.10. Also I could not find the name apport-collect from your previous
message. I have answered the questions below and attached lspci -vvv output.

I believe that I found a link to the reason why. It seems that the graphics
deliver that gets loaded during the conversion does not work within 9.04
Beta 2.

http://bugs.gentoo.org/show_bug.cgi?id=237039

This also happened when I used the 9.04 beta 2 live CD (no proprietary
Nivida driver). Therefore, my best guess is that the Intel Corporation
82852/855GM Integrated Graphics Device (rev 01) is causing the issue.

My next task, next weekend. Is to try the full 9.04 live CD to see if the
new kernal helps the situation.

On Sat, May 2, 2009 at 4:40 PM, jtholmes <email address hidden> wrote:

> Could you please take time to file out the following
> information and add it to the bug report.
>
> If something does not apply leave it blank.
> Some are yes/no (ex: using wireless).
> For instance if you are using Wirless and answer
> yes, then ignore wired, etc.
>
> kernel version: What ever was standard with o.04 Beta 2
> Graphics Chip Mfgr:
> Graphics Chip Model:
> File System Type for /: ext 3
> Is this problem on a Laptop:
> Laptop mfgr: Toshiba
> Laptop model: 1135
>
> Is this problem on a Desktop:
> Desktop mobo mfgr:
> Desktop mobo model:
>
> using wireless: Yes
> ethernet card driver: NA
>
> using wired:
> ethernet card driver:
>
> bios mfgr:
> using Compiz: No
> using Kde: no
> using Gnome (metacity): (Standard)
>
> Much of the above information can be obtained from the command
> lspci -vvv
>
> Thanks in advance
>
> --
> 9.04 fails Toshiba 1135-s125
> https://bugs.launchpad.net/bugs/364551
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu: Incomplete
>
> Bug description:
> When upgrading from 8.10 to 9.04 beta, the Toshiba 1135-s125 fails. It
> seems like that the process is smooth until reboot. Bug is confirmed when
> attempting to run the live CD from beta 9.04. Machine boots up past grub,
> and gets to the stage where one would run the window manager. At that point
> one receives a blinking cursor and no interaction seems to reset the machine
> (sans rebooting). Highest level of Nvidia driver that the laptop supports is
> 96.
>

--

Thank you,

Steve Battista
(703) 801-7567

Revision history for this message
Dan Packard (packzap) wrote :

Similar problem with my Toshiba Satellite 1135-S155 laptop. Initial live cd boot to first dialog window works (showing install options), but after selecting a normal install, or a live cd install, Ubuntu and Kubuntu 9.04 freezes with black screen and blinking cursor. Rebooted and commented out the quiet boot line and see the install stopping at the "pci bridge" point (this is just a couple of seconds after the installer starts).

Rebooted the laptop and to get the installer to work correctly, had to select the three acpi off and no apic, no lapic options under "F6". This problem occurs with no external devices (like pcmcia card) attached to the laptop. Consequently with this no apic/acpi setup, the laptop never shuts down correctly and also getting random display corruption (squares of black hash marks) on screen.

Attached is text of lscpci -vvv for this Toshiba 1135 laptop while running Kubuntu 9.04.

Revision history for this message
sbattista (stephen-battista) wrote :

I believe that it is the driver for the nvdia card. Basically the driver was
not gaurenteed to work with x v1.5+. It did work and does with 8.10 but 9.04
moved to X version 1.6.

On Tue, Jun 9, 2009 at 2:45 PM, Dan Packard <email address hidden> wrote:

> Similar problem with my Toshiba Satellite 1135-S155 laptop. Initial
> live cd boot to first dialog window works (showing install options), but
> after selecting a normal install, or a live cd install, Ubuntu and
> Kubuntu 9.04 freezes with black screen and blinking cursor. Rebooted
> and commented out the quiet boot line and see the install stopping at
> the "pci bridge" point (this is just a couple of seconds after the
> installer starts).
>
> Rebooted the laptop and to get the installer to work correctly, had to
> select the three acpi off and no apic, no lapic options under "F6".
> This problem occurs with no external devices (like pcmcia card) attached
> to the laptop. Consequently with this no apic/acpi setup, the laptop
> never shuts down correctly and also getting random display corruption
> (squares of black hash marks) on screen.
>
> Attached is text of lscpci -vvv for this Toshiba 1135 laptop while
> running Kubuntu 9.04.
>
> ** Attachment added: "Toshiba 1135 - lscpi print out.txt"
>
> http://launchpadlibrarian.net/27704613/Toshiba%201135%20-%20lscpi%20print%20out.txt
>
> --
> 9.04 fails Toshiba 1135-s125
> https://bugs.launchpad.net/bugs/364551
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu: Incomplete
>
> Bug description:
> When upgrading from 8.10 to 9.04 beta, the Toshiba 1135-s125 fails. It
> seems like that the process is smooth until reboot. Bug is confirmed when
> attempting to run the live CD from beta 9.04. Machine boots up past grub,
> and gets to the stage where one would run the window manager. At that point
> one receives a blinking cursor and no interaction seems to reset the machine
> (sans rebooting). Highest level of Nvidia driver that the laptop supports is
> 96.
>

--

Thank you,

Steve Battista
(703) 939-1417

Revision history for this message
Dan Packard (packzap) wrote :
Download full text (3.2 KiB)

Hi Steve,
I then wonder why the installer doesn't work when choosing "safe graphics
mode" from the options?

Yes, I recall install working smoothly with the older (k)ubuntu versions.
 Driver problem you describe probably explains random corruption on screen
after the hobbled install. I guess will need to look for a driver update?

Regards, --Dan

On Tue, Jun 9, 2009 at 5:48 PM, sbattista <email address hidden>wrote:

> I believe that it is the driver for the nvdia card. Basically the driver
> was
> not gaurenteed to work with x v1.5+. It did work and does with 8.10 but
> 9.04
> moved to X version 1.6.
>
> On Tue, Jun 9, 2009 at 2:45 PM, Dan Packard <email address hidden>
> wrote:
>
> > Similar problem with my Toshiba Satellite 1135-S155 laptop. Initial
> > live cd boot to first dialog window works (showing install options), but
> > after selecting a normal install, or a live cd install, Ubuntu and
> > Kubuntu 9.04 freezes with black screen and blinking cursor. Rebooted
> > and commented out the quiet boot line and see the install stopping at
> > the "pci bridge" point (this is just a couple of seconds after the
> > installer starts).
> >
> > Rebooted the laptop and to get the installer to work correctly, had to
> > select the three acpi off and no apic, no lapic options under "F6".
> > This problem occurs with no external devices (like pcmcia card) attached
> > to the laptop. Consequently with this no apic/acpi setup, the laptop
> > never shuts down correctly and also getting random display corruption
> > (squares of black hash marks) on screen.
> >
> > Attached is text of lscpci -vvv for this Toshiba 1135 laptop while
> > running Kubuntu 9.04.
> >
> > ** Attachment added: "Toshiba 1135 - lscpi print out.txt"
> >
> >
> http://launchpadlibrarian.net/27704613/Toshiba%201135%20-%20lscpi%20print%20out.txt
> >
> > --
> > 9.04 fails Toshiba 1135-s125
> > https://bugs.launchpad.net/bugs/364551
> > You received this bug notification because you are a direct subscriber
> > of the bug.
> >
> > Status in Ubuntu: Incomplete
> >
> > Bug description:
> > When upgrading from 8.10 to 9.04 beta, the Toshiba 1135-s125 fails. It
> > seems like that the process is smooth until reboot. Bug is confirmed when
> > attempting to run the live CD from beta 9.04. Machine boots up past grub,
> > and gets to the stage where one would run the window manager. At that
> point
> > one receives a blinking cursor and no interaction seems to reset the
> machine
> > (sans rebooting). Highest level of Nvidia driver that the laptop supports
> is
> > 96.
> >
>
>
> --
>
> Thank you,
>
> Steve Battista
> (703) 939-1417
>
> --
> 9.04 fails Toshiba 1135-s125
> https://bugs.launchpad.net/bugs/364551
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu: Incomplete
>
> Bug description:
> When upgrading from 8.10 to 9.04 beta, the Toshiba 1135-s125 fails. It
> seems like that the process is smooth until reboot. Bug is confirmed when
> attempting to run the live CD from beta 9.04. Machine boots up past grub,
> and gets to the stage where one would run the window manager. At that point
> one receives a blinking cursor and n...

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