Silicon Integrated Systems [SiS] 191 Gigabit Ethernet

Bug #345374 reported by macsim
28
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Hi, I got an issue, ethernet doesn't work on ASUS X71SL-7S134C laptop with Intrepid and Jaunty

eth0 exist but is unusable, no dhcp and if I try to with static IP nothing send or recieve. I'm 100% sure of my network, another laptop on the same rj45 link get dhcp without any problem.

I try on kernel 2.6.28-11-generic

eth0 Link encap:Ethernet HWaddr 00:24:8c:1c:9c:d8
          UP BROADCAST MULTICAST MTU:1500 Metric:1
          Packets reçus:0 erreurs:0 :0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 lg file transmission:1000
          Octets reçus:0 (0.0 B) Octets transmis:0 (0.0 B)
          Interruption:19 Adresse de base:0xdead

$lspci -nn |grep Ethe
00:04.0 Ethernet controller [0200]: Silicon Integrated Systems [SiS] 191 Gigabit Ethernet Adapter [1039:0191] (rev 02)

$ lsb_release -rd
Description: Ubuntu jaunty (development branch)
Release: 9.04

I attach lspci -vnn and dmesg, if something miss just ask ;)

thanks.

Revision history for this message
macsim (macsim) wrote :
Revision history for this message
macsim (macsim) wrote :

Fixed with the 2.6.28-11.36 kernel, now the ethernet card works fine.

Revision history for this message
StormSurfer (mvdgraaf) wrote :

Doesn't seem to fix my problem with the sis 191, (bad packages if size is 1500)

(Ubuntu 9.04)
`uname -r`
 2.6.28-11-generic

`sudo lshw -class LAN`
 see attachment

workaround change MTU to 1492
`sudo ifconfig eth0 mtu 1492`
can also be set with the network manager to make it a permanent workaround

Revision history for this message
nicholas (nicholas-alipaz) wrote :

The latest kernel does not seem to fix the problem for me. I am on an ASUS n70sv with the same graphics card.

Ubuntu 9.04 64bit (fresh install)
uname -r
2.6.28-15-generic

sudo lshw -class LAN ...attached

Changing MTU to anything other than automatic does not seem to help.

If there is anything I can do to try to assist in resolving the issue then please let me know. I have internet access via wireless which is working.

Changed in ubuntu:
status: Fix Released → Incomplete
Revision history for this message
nicholas (nicholas-alipaz) wrote :

Just did a reinstall of Ubuntu using 9.04 i386. At first the problem was fixed, but then I did all the needed updates and after a reboot the ethernet again stopped working. I tried changing MTU to 1492 and 1500, no worky.

uname -r
2.6.28-15-generic

Revision history for this message
nicholas (nicholas-alipaz) wrote :

I just thought I would post an update on this issue. On 9.04 64bit I have determined that the wired connection works randomly. If I start up the computer many times the connection is not enabled and attempting to enable it will not work. However, if I logout multiple times, just logout over and over, until the connection is enabled on startup of the desktop then it works. I usually have to logout say 5-10 times to get it enabled.

2.6.28-11-generic

Last time I upgraded the kernel on 64bit it stopped working altogether, at least from what I could tell. If anyone else can duplicate what I am describing on 64bit and with a newer kernel then let me know as I will upgrade to that. I hope once a newer kernel is released and the bug is actually fixed that someone will update this ticket.

Revision history for this message
Hosed (liveonaware) wrote :

Hi, I was posting this question in:
http://ubuntuforums.org/showthread.php?p=7928084#post7928084

A guy named QIII helped me find this thread. Now, it's working.

I just edited my eth0 by setting MTU to 1492 under:
Linux lgv 2.6.28-15-generic #49-Ubuntu SMP Tue Aug 18 19:25:34 UTC 2009 x86_64 GNU/Linux

My board is Asus P5S-MX SE.

Revision history for this message
nicholas (nicholas-alipaz) wrote :

Just a follow up here. Things seem to be working fine on ASUS N70sv with 9.10 64bit (2.6.31-19-generic). This machine was affected by the bug in 9.04 with earlier kernals.

Revision history for this message
nicholas (nicholas-alipaz) wrote :

I just upgraded the kernal recently and the issue came back.

Ubuntu 9.10 64bit
uname -r
2.6.31-20-generic

sudo lshw -class LAN ...attached

Asus N70SV

Revision history for this message
draoi99 (draoi99) wrote :

Just in case anyone has this problem in Lucid, a user reports that changing MTU to 1492 solves the problem for them.

uname-r
2.6.32-21-generic

Thread in Ubuntu Forums: http://ubuntuforums.org/showthread.php?t=1482851

Revision history for this message
lavinog (lavinog) wrote :

Why is this bug marked incomplete?
Doesn't incomplete mean that more information is needed?

Revision history for this message
Michael Windelen (ubuntu-fam-windelen) wrote :

I have also a Problem with this SiS 191 Adapter.
I can use the Internet (slow connection), but as soon as i try to connect to other pcs in the network (1Gbit) i only get rx error (testet with three different gigabit switches) / while surfing in the internet there ist NO rx error, while working with windows there ist no rx error.
Ubuntu 10.04 64bit Kernel 2.6.32-23

Revision history for this message
Pēteris Krišjānis (pecisk-gmail) wrote :

Got bitten by the same error and draoi99 and other suggrestions about changing MTU is working. Good that is kinda very easy to do, but it would be good to get this fixed in Lucid.

Revision history for this message
fabiengb (fabiengb) wrote :

This bug is still present in lucid ...
Changing the MTU fixes the issue but it would be better if the SIS 191 would work with a fresh install of Ubuntu, without changing any stuff, especially for those who are discovering the system.

So, can anybody please tell us if this issue will be fixed in maverick ?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Ubuntu because there has been no activity for 60 days.]

Changed in ubuntu:
status: Incomplete → Expired
Revision history for this message
Alkis Georgopoulos (alkisg) wrote :

Reopening, I just had that problem in a new Lucid lab with sis191 cards.
Forcing mtu to 1492 did indeed work around the problem, but of course a proper solution is needed.

Changed in ubuntu:
status: Expired → Confirmed
Revision history for this message
Alkis Georgopoulos (alkisg) wrote :

It's still a problem on Precise, even with the raring kernel.

# lspci -nn -k | grep -A 3 Ethernet
00:04.0 Ethernet controller [0200]: Silicon Integrated Systems [SiS] 191 Gigabit Ethernet Adapter [1039:0191] (rev 02)
        Subsystem: ASUSTeK Computer Inc. Device [1043:825e]
        Kernel driver in use: sis190
        Kernel modules: sis190

With the default mtu=1500, simple browsing works _but_ NBD and NFS mounts don't work at all (e.g. for NBD, negotiation is fine, but it hangs if you actually try to read from /dev/nbd0).

By setting mtu=1492, everything works.

Revision history for this message
penalvch (penalvch) wrote :

macsim, thank you for reporting this bug to Ubuntu. Jaunty reached EOL on October 23, 2010.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases

Is this an issue in a supported release? If so, could you please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 345374

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Changed in linux (Ubuntu):
status: Expired → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Alkis Georgopoulos, it would help immensely if you could you please file a new report via a terminal with your hardware:
ubuntu-bug linux

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
dino99 (9d9) wrote :

outdated flavor, report about a newer active version if needed

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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